Bug 447008 - kmail unable to receive pop3 emails since 5.19.0 (21.12.0) update a few days ago.
Summary: kmail unable to receive pop3 emails since 5.19.0 (21.12.0) update a few days ...
Status: REPORTED
Alias: None
Product: neon
Classification: KDE Neon
Component: Packages User Edition (show other bugs)
Version: unspecified
Platform: Neon Linux
: NOR grave
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-12-15 00:52 UTC by Nick
Modified: 2021-12-16 11:14 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description Nick 2021-12-15 00:52:22 UTC
Hi Jonathan,

Please see https://bugs.kde.org/show_bug.cgi?id=446751#c10

kmail is broken and can't receive pop3 emails.

Any chance you could update Neon with the latest updated version of kmail/akonadi mentioned in the above bug report.

Thanks
Nick
Comment 1 Nick 2021-12-15 00:57:16 UTC
For reference, here's the commit that fixes the problem https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/63/diffs?commit_id=f14fabcefb45790175e209ef8ae394def4a805e9
Comment 2 Peter 2021-12-15 14:21:53 UTC
I'm suffering from the same issue.

Impressed, though, that a solution already exists, but I have to confess to not being clear on how to use the commit in the link.  Are there any instructions on how to do this?  And/or will the the solution be in an update in the next few days?  

Many thanks and regards
Comment 4 Jonathan Riddell 2021-12-15 16:38:36 UTC
New build is in, let me know how it goes
Comment 5 Peter 2021-12-15 17:43:36 UTC
(In reply to Jonathan Riddell from comment #4)
> New build is in, let me know how it goes

Jonathan, 

I've just updated, with the log showing, 

"Start-Date: 2021-12-15  17:05:36
Commandline: packagekit role='update-packages'
Upgrade: kdepim-runtime:amd64 (4:21.12.0-0xneon+20.04+focal+release+build57, 4:21.12.0-0xneon+20.04+focal+release+build58)
End-Date: 2021-12-15  17:05:42"

My IONOS email account is now working OK.  However, my BT email account is still failing, with the message, 

"Unable to login to the server "mail.btinternet.com".  Login via SASL(LOGIN) failed.  The server may not support LOGIN,or the password may be wrong. Could not send to server."

I've tried selecting 'Clear text', 'LOGIN' and 'PLAIN' for the 'Configure KMail'.'Receiving'.'Modify'.'Advanced'.'Authentication', but I get the above message just the same, in all three cases.  (The password is correct!)
Comment 6 Peter 2021-12-15 18:01:18 UTC
Brilliant to have the one email account up and running, but any suggestions regarding the second one gratefully received.  

Thanks and regards

Peter
Comment 7 Nick 2021-12-15 21:27:54 UTC
(In reply to Jonathan Riddell from comment #4)
> New build is in, let me know how it goes

Just downloaded the update, rebooted. Now receiving POP3 emails without any issues.

Thanks Jonathan, much appreciated.

Nick
Comment 8 Peter 2021-12-16 11:14:58 UTC
Jonathan, 

This morning my BT POP email is working too.  Can't explain why it appeared to not be working last night.

I'd like to add my thanks and appreciation for resolving this issue so quickly.

Peter