Bug 444725 - Inserting ShuttleXpress into USB port while Kdenlive runnign causes kdenlive to crash
Summary: Inserting ShuttleXpress into USB port while Kdenlive runnign causes kdenlive ...
Status: REPORTED
Alias: None
Product: kdenlive
Classification: Applications
Component: User Interface (show other bugs)
Version: 23.08.4
Platform: Flatpak Linux
: NOR crash
Target Milestone: ---
Assignee: Jean-Baptiste Mardelle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-10-31 16:22 UTC by Eric Mesa
Modified: 2024-02-17 08:46 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Eric Mesa 2021-10-31 16:22:29 UTC
SUMMARY
As part of my previous bug report, I wanted to check the ShuttleXpress in a different USB port in case that was the cause of the issue. I disconnected it from one port and put it into another and that caused Kdenlive to crash.

STEPS TO REPRODUCE
1. Have ShuttleXpress plugged into USB port
2. Have Kdenlive running
3. Disconnect ShuttleXpress
4. Plus ShuttleXpress into new USB port

OBSERVED RESULT
Kdenlive crashes

EXPECTED RESULT
Kdenlive doesn't crash

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.22.5
KDE Frameworks Version: 5.85.0
Qt Version: 5.15.2

ADDITIONAL INFORMATION
previous bug I mention is bug #444724
Comment 1 Julius Künzel 2022-01-17 22:24:39 UTC
Thanks for this report too :-)

Is this also fixed for you in the meanwhile or does it still happen? If so can you please try to provide a gdb backtrace as described here: https://kdenlive.org/en/bug-reports/?
Comment 2 Eric Mesa 2022-01-18 16:13:03 UTC
It still happens. I tried to follow the instructions here:

> First of all make sure the Flatpak debug symbols are installed by typing flatpak install org.kde.Platform.Debug to a command line.

But it's not on flathub. So I can't install the debug stuff. 

When I run kdenlive on the comandline I get: 

*** buffer overflow detected ***: terminated

When I run Appimage (same thing happens) I get:

*** buffer overflow detected ***: terminated <- this appears when I remove the shuttle
/tmp/.mount_kdenli5Zs0S3/AppRun: line 42: 1535743 Aborted                 (core dumped) kdenlive --config kdenlive-appimagerc $@ <- this appears when I plug it back in
Comment 3 Julius Künzel 2022-01-18 22:04:45 UTC
Well, in fact the instruction on the website was wrong, sorry about that (I corrected it). You need to run:

flatpak install org.kde.kdenlive.Debug

Can you please try again to create a backtrace?
Comment 4 Bug Janitor Service 2022-02-02 04:37:35 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 emohr 2022-02-06 15:52:33 UTC
@  Eric Mesa:  Do you follow this instruction: https://docs.kdenlive.org/de/user_interface/menu/settings_menu/configure_kdenlive.html#jog-shuttle
Comment 6 emohr 2024-01-03 10:45:57 UTC
As it has been a while since this was reported, can you please test and confirm if this issue is still occurring or if this bug report can be marked as resolved.
Comment 7 Bug Janitor Service 2024-01-18 03:45:40 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Eric Mesa 2024-01-28 21:19:58 UTC
It still causes kdenlive to crash
Comment 9 Bug Janitor Service 2024-02-12 03:45:27 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 10 Eric Mesa 2024-02-16 21:14:16 UTC
Still happening. Updated to latest version of kdenlive.
Comment 11 emohr 2024-02-17 08:46:26 UTC
If I understand the issue correct: The ShuttleExpress runs well with Kdenlive. Only when you switch the ShuttleExress from one USB port to another, then the crash happened. Correct?