Bug 443890 - Can't create either a new window or subwindow
Summary: Can't create either a new window or subwindow
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (other bugs)
Version First Reported In: 4.4.8
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-10-17 14:32 UTC by accurate
Modified: 2021-10-19 07:22 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
It's just as I said (1.25 MB, video/mp4)
2021-10-17 14:32 UTC, accurate
Details

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Description accurate 2021-10-17 14:32:24 UTC
Created attachment 142531 [details]
It's just as I said

SUMMARY


STEPS TO REPRODUCE
1. Click on either new window or new vision

OBSERVED RESULT
Nothing happens.

EXPECTED RESULT
Either a new window or new vision is created

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: openSUSE Tumbleweed 
(available in About System)
KDE Plasma Version: Plasma 5.22.5
KDE Frameworks Version: 5.86.0
Qt Version: 5.15.2
Comment 1 Halla Rempt 2021-10-17 15:16:21 UTC
I cannot watch that video; my laptop says it's format is not supported. Please try with the 4.8 appimage as well. If that works, please file a bug with opensuse.
Comment 2 accurate 2021-10-18 03:52:28 UTC
The appimage doesn't work either. I installed it from the repositories precisely because the appimage wans't working.


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‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

On Sunday, October 17th, 2021 at 12:16, Halla Rempt <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=443890
>
> Halla Rempt halla@valdyas.org changed:
>
> What |Removed |Added
> ----------------------
>
>          Resolution|---                         |WAITINGFORINFO
>                  CC|                            |halla@valdyas.org
>              Status|REPORTED                    |NEEDSINFO
>
>
> --- Comment #1 from Halla Rempt halla@valdyas.org ---
>
> I cannot watch that video; my laptop says it's format is not supported. Please
>
> try with the 4.8 appimage as well. If that works, please file a bug with
>
> opensuse.
>
> --------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
> You are receiving this mail because:
>
> You reported the bug.
Comment 3 Bug Janitor Service 2021-10-18 04:35:36 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 4 Halla Rempt 2021-10-18 09:50:34 UTC
* I still cannot watch that video, it also doesn't play on my work desktop
* Are there any messages on the commandline?
* Please attach the output of help->system information for bug reports and help->log for bug reports.
Comment 5 accurate 2021-10-18 16:39:06 UTC
Hello. The problem persists even on KDE neon. I figured out what the problem was. The commands I mentioned work just fine (new window and so on), as long as I'm not using global menu. When I switch the global menu off, everything works as expected.

Now, I recorded the video using simplescreenrecorder. If I record another video, you still won't be able to watch it. The video shows me clicking on the menu items I mentioned. But the menu items are within plasma's desktop bar.

Bottom line is, I don't think it's necessarily a krita bug, it may be a bug involving the code of the global menu itself.

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

On Monday, October 18th, 2021 at 6:50 AM, Halla Rempt <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=443890
>
> Halla Rempt halla@valdyas.org changed:
>
> What |Removed |Added
> ----------------------
>
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
>
> --- Comment #4 from Halla Rempt halla@valdyas.org ---
>
> -   I still cannot watch that video, it also doesn't play on my work desktop
> -   Are there any messages on the commandline?
> -   Please attach the output of help->system information for bug reports and
>
> help->log for bug reports.
>
> You are receiving this mail because:
>
> You reported the bug.
Comment 6 Bug Janitor Service 2021-10-19 04:35:52 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 7 Halla Rempt 2021-10-19 07:22:14 UTC
Ah, yes, that's quite possible. The global menu isn't part of the application itself, but communicates over dbus with the application, and there are quite a few ways that might get broken, but there's nothing we can do about that.