-Applying brush strokes happily. -The cursor outline freezes, not the pointer. -The whole ui doesn't respond anymore. Can't save... -a few minutes later krita has disappeared and my work with it and I'm not happy no more. This happened twice this morning in approx 2 hours of use. Same thing yesterday... Please note I don't have this issue with the beta on macOS. And I didn't try it on windows because, windows.
* Is this with the appimage, or distribution packages, or self-built? * Can you attach .local/share/krita.log and .local/share/krita/krita-sysinfo.log * Does it make a difference if you disable canvas acceleration?
Created attachment 141697 [details] log
*appimage *sure but only have one of the two files. Can't find the sysinfo *Let me try
* For sysinfo: does that also come up empty in help->system information for bug reports? * Are there any messages in the terminal if you start Krita from the commandline?
No I started with alt+f2 WARNING: The system information file doesn't exist.File name and location: /home/b/.local/share/krita-sysinfo.log------------------------------------
Could you start the appimage from the command line and see whether there are any messages there? The curious thing is that both 5.0b1 and 4.8 seem to close abruptly, which is why I'm thinking there might be something wrong with the GPU driver. Oh -- and does this also happen if you copy the file you're working on from the windows partitions to your linux home folder and work from there?
I checked that log and I don't really know why it always says closed abruptly. The 4.4.8 I just started and closes it to get back to 5.0.0 but I didn't experience the freeze. Testing with no openGL for now. I'll do it in command line Next I'll work from my home folder.
It seems disabling graphic acceleration removes the trigger
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
Then I am pretty sure it's a problem with the display driver. It might even be the reason the system info file couldn't be created. What gpu does your linux system have?
it's a radeon hd6950
Are you running the proprietary drivers (https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000-series/amd-radeon-hd-6950) or mesa?
TBH I don't even remember where to check that :o
Hm... And it's Mint, so I don't really know either... Plasma comes with a System Information app that shows all relevant information, not sure what Mint has, though.
thanks anyway! I'll check that as soon as I have the computer at reach
The AMD installer relies on obsolete packages. The driver was released in 2015 and the gpu is 10yo so I guess that was to be expected...
Okay, then I don't think we can do much more -- Krita won't be able to reliably use opengl on this system.
Good news, I've seen a mesa update pass by in the update manager. The problem didn't happen since then :)
Ha! Good!