SUMMARY When I've tried to report a crash, DrKonqi asked to install debug symbols. Unfortunately, it failed to install debug symbols for two libraries, namely libQt5Core.so.5 and libQt5XcbQpa.so.5. PREREQUISITE Debug symbols are not installed. STEPS TO REPRODUCE 1. Get a crash. 2. Open "The KDE Crash Handler" from the popup notification (I don't remember the wording on the button). 3. On the tab "Developer Information", observe message "The generated crash information is not useful" 4. Click "Install Debug Symbols" 5. In "Debug Symbols Installer", click "Install all" 6. Wait until installation finishes. OBSERVED RESULT DrKonqi did not install debug symbols for libQt5Core.so.5 and libQt5XcbQpa.so.5 EXPECTED RESULT DrKonqi installed debug symbols for all listed libraries. SOFTWARE/OS VERSIONS Operating System: KDE neon 5.22 KDE Plasma Version: 5.22.5 KDE Frameworks Version: 5.85.0 Qt Version: 5.15.3 Kernel Version: 5.11.0-34-generic (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i5-8250U CPU @ 1.60GHz Memory: 7.7 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 620 ADDITIONAL INFORMATION I could not select "5.22.5" in the "Version" field, so selected 5.22.4, which is the closest.
Created attachment 141658 [details] Failure of DrKonqi to install debug symbols for libQt5Core
Created attachment 141659 [details] Failure of DrKonqi to install debug symbols for libQt5XcbQpa
In case it matters, the crash that I've tried to report was from KWin.
In absence of better data, which I think would have appeared if you had closed and retried the thingy, I'm going out on a limb and guess that this is a case of https://github.com/PackageKit/PackageKit/issues/441 which of course plagues neon unstable a lot. When you aren't on the lastest versions of the library packagekit cannot find the correct candidate versions of the debug symbols. There's nothing we can do about this sadly.
The PackageKit issue makes sense, thank you. Harald Sitter, could you please clarify what you mean by "closed and retried" in your "better data, which I think would have appeared if you had closed and retried the thingy"?
close installer dialog. drkonqi will try to re-trace. complains about quality again. click install again. the installer dialog then terminates in a fatal error because none of the requested debug symbols could be found (I think that's how it works anyway)