Bug 442338 - All ShuttlePRO v2 jogdial buttons ignored
Summary: All ShuttlePRO v2 jogdial buttons ignored
Status: RESOLVED WORKSFORME
Alias: None
Product: kdenlive
Classification: Applications
Component: User Interface & Miscellaneous (other bugs)
Version First Reported In: 21.08.1
Platform: Arch Linux Linux
: NOR normal
Target Milestone: ---
Assignee: Jean-Baptiste Mardelle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-09-12 12:55 UTC by Dirk
Modified: 2022-02-15 04:36 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Screenshot of the configuration (170.67 KB, image/png)
2021-09-12 12:55 UTC, Dirk
Details

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Description Dirk 2021-09-12 12:55:15 UTC
Created attachment 141490 [details]
Screenshot of the configuration

None of the buttons of the Contour Design ShuttlePRO v2 jogdial are recogniozed. There are no error messages logged or actions performed when pressing any of the buttons. This worked before and stopped working likely with one of the recent updates. Scrolling with both wheels works as expected, though.


STEPS TO REPRODUCE
1. Import a video
2. Try to use the jogdial buttons

OBSERVED RESULT
None of the buttons trigger any of the configured actions nor is there anything shown in the log visible in the command line window Kdenlive was started from.


EXPECTED RESULT
The buttons perform the configured actions or in case of some issues are logged with an error message


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Linux 5.14.2-arch1-2 x86_64, KDE itself is not used
KDE Plasma Version: KDE itself is not used
KDE Frameworks Version: 5.86.0
Qt Version: 5.15.2
Comment 1 Dirk 2021-09-17 05:56:27 UTC
Created an issue in Arch Linux bug tracker because I think this is not specificially an Kdenlive issue. Ideas/Help/Support still apreciated, though.

https://bugs.archlinux.org/task/72157
Comment 2 Julius Künzel 2022-01-16 23:19:27 UTC
Thanks for your report!
It sounds as if it is easy to check if this is a Kdenlive specific issue by trying to use the jog shuttle buttons in another application and see if it works? If so please do and if it is not a Kdenlive specific issue please close this report as "RESOLVED UPSTREAM" otherwise you can keep it of course open (set status back to "REPORTED")
Comment 3 Bug Janitor Service 2022-01-31 04:37:47 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-02-15 04:36:27 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!