Bug 442170 - MTP mounting SOME Android phones doesn't work (only PTP mode)
Summary: MTP mounting SOME Android phones doesn't work (only PTP mode)
Status: NEEDSINFO WAITINGFORINFO
Alias: None
Product: dolphin
Classification: Applications
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Dolphin Bug Assignee
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-09-08 12:27 UTC by PGillespie
Modified: 2026-01-26 03:48 UTC (History)
6 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description PGillespie 2021-09-08 12:27:19 UTC
SUMMARY

Attempting to initiate "File Transfer" with an Android phone results in the following error/warning from Dolphin:

"No storage media found. Make sure your device is unlocked and has MTP enabled in its USB connection settings." 


STEPS TO REPRODUCE
1. Connect Android Phone to Plasma System
2. Enable File Transfer on Android (11 in this case) and choose "Browse Files with File Manager" 

OBSERVED RESULT

"No storage media found. Make sure your device is unlocked and has MTP enabled in its USB connection settings."
EXPECTED RESULT


System:    Kernel: 5.4.0-81-generic x86_64 bits: 64 Desktop: KDE Plasma 5.18.7 
           Distro: Ubuntu 20.04.3 LTS (Focal Fossa) 

ADDITIONAL INFORMATION

Android Version: 11

Is same bug as: https://bugs.mageia.org/show_bug.cgi?id=28216

Also same as:

https://askubuntu.com/questions/1362326/mtp-file-transfer-not-working-with-ubuntu-kubuntu-20-04
Comment 1 flinux 2021-12-07 13:49:53 UTC
Same issue on Solus, user solved it by installing andorid-tools-udev rules
Comment 2 aristsakas 2026-01-11 21:34:38 UTC
Thank you for the bug report. Unfortunately we were not able to get to it yet. Can we ask you to please check if this is still an issue with Dolphin 25.12.0.
Comment 3 Bug Janitor Service 2026-01-26 03:48:11 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

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