Bug 442056 - shortcut stop working
Summary: shortcut stop working
Status: RESOLVED DUPLICATE of bug 429589
Alias: None
Product: frameworks-kglobalaccel
Classification: Frameworks and Libraries
Component: general (show other bugs)
Version: 5.85.0
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: kdelibs bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-09-05 21:15 UTC by Rajinder Yadav
Modified: 2021-10-11 15:27 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
shortcuts sys setting (66.72 KB, image/png)
2021-09-05 21:16 UTC, Rajinder Yadav
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Rajinder Yadav 2021-09-05 21:15:25 UTC
SUMMARY

Had application shortcut for "LibreOffice Calc" set to META+ALT+O, no longer works! I have reset it and it still doesn't work.

This worked in the past with no issues. My other shortcut seem to be working ok.


STEPS TO REPRODUCE
1. open sys setting
2. create shortcut for libreoffice calc
3. set shortcut to meta+alt+o (letter o)

OBSERVED RESULT

Fails to work

EXPECTED RESULT

Open app

Operating System: openSUSE Tumbleweed 20210902
KDE Plasma Version: 5.22.4
KDE Frameworks Version: 5.85.0
Qt Version: 5.15.2
Kernel Version: 5.13.13-1-default (64-bit)
Graphics Platform: X11
Processors: 16 × AMD Ryzen 7 2700X Eight-Core Processor
Memory: 62.7 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 3080/PCIe/SSE2
Comment 1 Rajinder Yadav 2021-09-05 21:16:36 UTC
Created attachment 141321 [details]
shortcuts sys setting
Comment 2 Nate Graham 2021-09-08 20:05:47 UTC
is the kglobalaccel5 daemon running? If not, does the shortcut start working if you manually run it?
Comment 3 Bug Janitor Service 2021-09-23 04:35:58 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Rajinder Yadav 2021-09-23 11:00:41 UTC
Hi Nate you can close this off, somehow my shortcut lost association with LibreOffice. A bug in it self.

So I ended up deleting and re-assigning the shortcut and it's working fine now.
Comment 5 Nate Graham 2021-09-23 13:58:38 UTC
It may be working for you now (yay!) but it would good to know why it broke in the first place. Is it possible that LibreOffice's binary or desktop file changed in an update, such that the old shortcut was targeting something that technically no longer existed?
Comment 6 Rajinder Yadav 2021-09-23 16:03:42 UTC
Not sure what caused the shortcut to break, it could have happened after LibreOffice update? I know the rest of my shortcut remained valid and and functioning.
Comment 7 Nate Graham 2021-09-23 16:08:17 UTC
It could have, if the app's .desktop file or binary name changed. Then the shortcut you set would be stuck pointing to something that no longer existed.
Comment 8 Bug Janitor Service 2021-10-08 04:36:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 9 Rajinder Yadav 2021-10-08 15:07:35 UTC
Nate your call, if you can somehow reproduce this bug, you might be able to find a fix using your assumption of what happened.

Shortcuts has been working fine for me, but this one seems like it was definitely an edge-case.
Comment 10 Nate Graham 2021-10-11 15:27:50 UTC
Seems like it's the same root cause issue as Bug 429589; marking as a duplicate.

*** This bug has been marked as a duplicate of bug 429589 ***