Bug 441326 - Only print in A4 no matter what
Summary: Only print in A4 no matter what
Status: REPORTED
Alias: None
Product: okular
Classification: Applications
Component: printing (show other bugs)
Version: 21.08.0
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-08-22 01:34 UTC by damien.teyssier
Modified: 2024-11-22 00:37 UTC (History)
2 users (show)

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Latest Commit:
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Sentry Crash Report:


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Description damien.teyssier 2021-08-22 01:34:38 UTC
SUMMARY
Okular prints every time in A4 paper size despite Letter size is selected and/or the pdf is actually Letter size

STEPS TO REPRODUCE
1. Open a Letter size pdf file
2. select "Print" 
3. open "Printer Properties"
4. Select the paper size "Letter"
5. print

OBSERVED RESULT
printer don't print and request to put a A4 size paper in the tray 

EXPECTED RESULT
Start printing on Letter size sheets that are in the tray

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Linux Mint 20.2 Cinnamon
Flathub version 21.08.0
KDE Frameworks 5.83.0
Qt 5.15.3 (construit sur 5.15.3)

ADDITIONAL INFORMATION
All my other apps are (pdf readers, picture viewers, etc...) do print properly with this printer on letter size.
I tried the snap version: same issue
Comment 1 damien.teyssier 2021-09-27 22:53:26 UTC
I just changed my distro for Manjaro KDE 21.1.4
With it I've got Okular version 21.08.1 standard (not flatpak or snap...)>
Exact same printing problem. Also printing with other applications works fine.
Comment 2 Chris 2024-07-09 18:55:29 UTC
I have the exact same problem... but it isn't just okular -- it appears to affect all KDE apps, even though I have confirmed that all settings point to American English, en_US.UTF-8 etc.  I've tried toggling them to British and back... KDE apps always print a4, and it jams up the printer for everyone.  This has been a problem for years, and has followed me from distro to distro.
Comment 3 cberlinger 2024-11-21 19:02:49 UTC
I have same issue as well. It impacts things that use the native KDE print menu. Every last part of my system is set to US Letter (locale, system settings, printer config, CUPS), but every print or PDF export comes out in A4. I really noticed it when trying to print vendor checks from the flatpak of GNUCash. It was almost enough for me to leave Plasma for GNOME.  

Libreoffice, Firefox, and Chrome seem fine, but that is likely due to those apps using their own print subsystem.


***System Details***
Operating System: Fedora Kinoite Linux 41
KDE Plasma Version: 6.2.3
KDE Frameworks Version: 6.8.0
Qt Version: 6.8.0
Kernel Version: 6.11.7-300.fc41.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 4 × Intel® Core™ i5-4690K CPU @ 3.50GHz
Memory: 15.5 GiB of RAM
Graphics Processor: AMD Radeon RX 480 Graphics
Comment 4 damien.teyssier 2024-11-22 00:37:30 UTC
For me the problem got resolved at some point with an update. it was before Plasma 6 got released.
Never happened again. Currently I'm running Plasma 6.2 and Okular 24.08.03 on Fedora 41, EndeavorOS and Manjaro