SUMMARY Since a week or two Telegram doesn't indicate messages in system tray icon and one can't understand if there are new messages. I tried different versions but this does not help. The same version (the latest) is working without problems on Cinnamon, Gnome 3 and Xfce. STEPS TO REPRODUCE 1. Start Telegram and wait to receive a message. 2. 3. OBSERVED RESULT Theres' no counter for received messages or some sign there are new messaged. EXPECTED RESULT Receive message counter in the system tray icon as it was in the past. SOFTWARE/OS VERSIONS Linux/KDE Plasma: (available in About System) KDE Plasma Version: 5.22.4 KDE Frameworks Version: 5.84.0 Qt Version: 5.15.2
Can't confirm, telegram status icons are working fine here...
Plasma version? Here you can see I have 17 messages but nothing in the tray icon: https://i.imgur.com/9UFQ6fn.png
The System Tray icon is controlled by the app; no KDE code is involved here. So the problem is caused by a recently-introduced regression in Telegram itself, or a configuration issue on your side. Nothing we can do here, sorry.
Nope, I downgraded and tried different versions which used to work. For example I installed version 2.8 and it was working fine before, but now I have issues with it as well. I've tried even older versions that which I had no issuies with before, but now don't wotk either.
Like I said, there is no KDE code involved in how Telegram draws its own system tray icon. If Telegram itself is not at fault, the only other thing it could be is that you have installed an icon theme or a Plasma theme that overrides the standard icon with one that does not show a counter. Either way, a downstream issue. Nothing KDE can fix here, sorry.
I didn't install other theme or icons pack. I have backup with working Telegram systray icon. I restore fom it an then, without toching anything else, I just upgrade my system and the problem appears.
Hello, I installed Kotatogram - a Telegram fork. The problem is also present for this application either. So I think it's not a Telegram problem. If I downgrade Plasma, it fixed the problem.
Which Plasma version did you downgrade to where the tray icon showed up as you expected?
With 5.21 it's working ok. I can take a screenshot with Kotatogram not having notifications too.
How did you install the app? Is it a distro-packaged app, or is it a Snap or Flatpak app instead? or some other means?
Both are distro-packaged apps. But it isn't the app version. I downgraded to the lower version possible to no avail. It used to work without any problems with v.2.6 for example (newest is 2.9.2) but now, when I downgrade to that version, it doesn't help and the problem is here. I even restored from backup to be sure it's not my system borked but the problem persists.
OK, thanks. To make sure I understand, the problem is that Telegram doesn't have a system tray icon, right?
It have system tray icon but doesn't indicate that you have new messages. On the sys tray icon there have to be a circle with digits which shows the number of your unread messages. Here you can see I have 17 messages but nothing in the tray icon: https://i.imgur.com/9UFQ6fn.png
Plasma 5.23 - the bug is still here.
Plasma 5.23.2 - the bug is still here. Does anyone really care? You even didn't ask me for a log or something :( I'll be happy to colaborate.
Your icon theeme doesn't look like breeze, could you try switching to breeze?
@Felipe Kinoshita Thank you for your reply! Unfortunately changing the theme doesn't help: https://i.imgur.com/7TYUmrS.png
As you can see here: https://i.imgur.com/O2p9Eah.png it works just fine for me, if we can't reproduce your issue we won't be able to solve it
It doesn't work for you too. Yes, with default breeze icons it shows a point but not a circle with number of unread messages. It's like that on every other DE and it used to work just the same on Plasma until 5.21.
It should be like that: https://i.imgur.com/aD9CU6L.png And it was on Previous Plasma versions too.
It's like that even on Windows... Plasma is the only DE with the wrong behaviour. And it used to work ok on it but recent updates broke it...
Plasma 5.23.3 - the bug is still here.
It fixed itself somehow.
nice!