Bug 440017 - Krita closes upon creating/opening new or old files.
Summary: Krita closes upon creating/opening new or old files.
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: 4.4.5
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-07-18 20:55 UTC by Sunny
Modified: 2021-08-18 04:36 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Krita system log (2.40 KB, text/plain)
2021-07-18 20:55 UTC, Sunny
Details
Krita usage log (1.40 MB, text/plain)
2021-07-18 20:56 UTC, Sunny
Details
Krita log viewer docker report (1.66 KB, text/plain)
2021-07-18 20:57 UTC, Sunny
Details

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Description Sunny 2021-07-18 20:55:10 UTC
Created attachment 140168 [details]
Krita system log

SUMMARY
When trying to create a new file or open an old file, Krista closes. No crash notification is shown. The size of file has ne effect in the outcome. Simply put, every single time I make the attempt it results in krita closing.

STEPS TO REPRODUCE
1. Open krita
2. Attempt to create new file/open old one
3. In about 3-5 seconds krita closes

OBSERVED RESULT
Krita closes

EXPECTED RESULT
Krita creates a new file and I can access/draw upon said file

SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Sunny 2021-07-18 20:56:11 UTC
Created attachment 140169 [details]
Krita usage log
Comment 2 Sunny 2021-07-18 20:57:50 UTC
Created attachment 140170 [details]
Krita log viewer docker report
Comment 3 Halla Rempt 2021-07-19 08:37:44 UTC
Is there also a kritacrash.log file in the local appdata folder?
Comment 4 Bug Janitor Service 2021-08-03 04:33:39 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2021-08-18 04:36:36 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!