Bug 439569 - SMART: Healthy drive with ABRT error log records leads to warning about possible hard drive malfunction
Summary: SMART: Healthy drive with ABRT error log records leads to warning about possi...
Status: RESOLVED DUPLICATE of bug 438539
Alias: None
Product: plasma-disks
Classification: Plasma
Component: general (show other bugs)
Version: unspecified
Platform: Arch Linux Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-07-06 17:30 UTC by Steffen Klee
Modified: 2021-08-02 14:46 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
KDE Partition Manager: SMART Status Report (9.87 KB, text/html)
2021-07-06 17:30 UTC, Steffen Klee
Details
SMART error log (3.11 KB, text/plain)
2021-07-06 17:31 UTC, Steffen Klee
Details

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Description Steffen Klee 2021-07-06 17:30:38 UTC
Created attachment 139906 [details]
KDE Partition Manager: SMART Status Report

SUMMARY
The plasma-disks component reports a hard drive SMART problem as a notification. The smart reports show that the device is "healthy". The plasma-disks modules reports that "the SMART firmware is not reporting a failure, but there are early signs of malfunction. [...]". The reason is:
"The device error log contains records of errors."

The error log entries are of type "Error: ABRT" due to an aborted off-line test. This is not an indicator for imminent device failure.

See attached "smart_status.htm" for KDE's smart report and "smart_errorlog.txt" for SMART error log reported by smartctl.

STEPS TO REPRODUCE
1. Have a drive with "healthy status and "ABRT" errors in SMART error log

OBSERVED RESULT
Notification with warning of possible hard drive malfunction appears when starting the KDE session. Plasma-disks modules reports "the SMART firmware is not reporting a failure, but there are early signs of malfunction. [...]". with reason "the device error log contains records of errors".

EXPECTED RESULT
I do not expect a notification about possible hard drive malfunction if a drive has a reported smart status "healthy" and contains only errors regarding an aborted off-line test.

SOFTWARE/OS VERSIONS
KDE Plasma Version: 5.22.2
KDE Frameworks Version: 5.83.0
Qt Version: 5.15.2
Comment 1 Steffen Klee 2021-07-06 17:31:18 UTC
Created attachment 139907 [details]
SMART error log
Comment 2 Nate Graham 2021-08-02 14:46:16 UTC

*** This bug has been marked as a duplicate of bug 438539 ***