Bug 439084 - unstable work three monitor
Summary: unstable work three monitor
Status: RESOLVED WORKSFORME
Alias: None
Product: KScreen
Classification: Plasma
Component: common (other bugs)
Version First Reported In: 5.22.2
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: kscreen-bugs-null@kde.org
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-23 18:11 UTC by cappelikan
Modified: 2021-09-16 04:35 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description cappelikan 2021-06-23 18:11:14 UTC
SUMMARY
Three monitors are extremely unstable, here is their configuration
Screen 0: minimum 320 x 200, current 4565 x 1080, maximum 8192 x 8192
DisplayPort-0 connected 1280x1024+0+0 (normal left inverted right x axis y axis) 338mm x 270mm
   1280x1024     60.02 +  75.02* 
   1152x864      75.00  
   1024x768      75.03    60.00  
   832x624       74.55  
   800x600       75.00    60.32  
   640x480       75.00    59.94  
   720x400       70.08  
HDMI-0 connected 1920x1080+2645+0 (normal left inverted right x axis y axis) 708mm x 398mm
   1920x1080     60.00 +  50.00    59.94    30.00    25.00    24.00    29.97    23.98* 
   1920x1080i    60.00    50.00    59.94  
   1360x768      59.80  
   1280x768      60.35  
   1280x720      60.00    50.00    59.94  
   1024x768      75.03    70.07    60.00  
   832x624       74.55  
   800x600       75.00    60.32  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    60.00    59.94  
   720x400       70.08  
DVI-0 connected 1366x768+1280+0 (normal left inverted right x axis y axis) 410mm x 230mm
   1366x768      59.79*+
   1280x720      60.00  
   1024x768      75.03    70.07    60.00  
   832x624       74.55  
   800x600       72.19    75.00    60.32  
   640x480       75.00    72.81    66.67    59.94  
   720x400       70.08  


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2021-07-29 00:03:44 UTC
Can you be more specific about what you mean when you say "extremely unstable?" What exactly happens under which circumstances? See https://community.kde.org/Get_Involved/Issue_Reporting#Step_6:_File_a_high-quality_Bugzilla_ticket
Comment 2 cappelikan 2021-08-01 01:27:21 UTC
there is a configuration of three monitors

Asus vs197
LG l1750sq
LG lc45

Asus vs197 and LG lc45 worked stable
LG l1750sq falls asleep by itself although I disabled power saving in kde neon , and if I make it active by switching to it, then everything works and the monitor does not fall asleep.
My video card - ati hd5450 , driver - Free driver "radeon".

I can't figure out who is buggy, power saving settings or the driver itself or something else.

P.S. I looked at the capacitors in the monitor, they did not swell
Comment 3 cappelikan 2021-08-01 03:16:08 UTC
kde neon 5.22.4
kde framework 5.84.0
qt version 5.15.3
Comment 4 Bug Janitor Service 2021-08-16 04:36:06 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 5 cappelikan 2021-08-16 06:33:32 UTC
The problem remained unresolved
Comment 6 valdikss 2021-08-16 10:43:51 UTC
Are you sure your graphics card supports 3 monitors?
Quick searching presented this: https://forums.tomshardware.com/threads/radeon-5450-with-3-monitors.1332858/
Comment 7 cappelikan 2021-08-16 11:31:20 UTC
(In reply to valdikss from comment #6)
> Вы уверены, что ваша видеокарта поддерживает 3 монитора?
> Быстрый поиск представил это:
> https://forums.tomshardware.com/threads/radeon-5450-with-3-monitors.1332858/

https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-5000-series/ati-radeon-hd-5450

Connectivity
DisplayPort Yes
Dual Link DVI Yes
HDMI™ Yes
VGA Yes
Comment 8 valdikss 2021-08-16 11:34:36 UTC
(In reply to cappelikan from comment #7)

> Connectivity
> DisplayPort Yes
> Dual Link DVI Yes
> HDMI™ Yes
> VGA Yes

It has 3 video outputs, but that doesn't mean you can use them all simultaneously. Read the link provided, another person have the same issue with your graphics card, and I believe that's on Windows. So most probably the issue is in your graphics card, not KDE.

Try on another OS and/or another DE to make sure.
Comment 9 cappelikan 2021-08-16 14:45:16 UTC
(In reply to valdikss from comment #8)
> (In reply to cappelikan from comment #7)
> 
> > Connectivity
> > DisplayPort Yes
> > Dual Link DVI Yes
> > HDMI™ Yes
> > VGA Yes
> 
> It has 3 video outputs, but that doesn't mean you can use them all
> simultaneously. Read the link provided, another person have the same issue
> with your graphics card, and I believe that's on Windows. So most probably
> the issue is in your graphics card, not KDE.
> 
> Try on another OS and/or another DE to make sure.

Everything works stably under Windows, but not in kde
Comment 10 valdikss 2021-08-17 06:38:32 UTC
(In reply to cappelikan from comment #9)
> Everything works stably under Windows, but not in kde

Have you checked 3 monitor setup in another Linux distro or at least another Desktop Environment? Are you sure this is KDE issue?
Comment 11 cappelikan 2021-08-17 08:42:27 UTC
(In reply to valdikss from comment #10)
> (В ответ на cappelikan из комментария №9 )
> > Все стабильно работает под виндой, но не в kde
> 
> Вы проверили установку трех мониторов в другом дистрибутиве Linux или хотя
> бы в другой среде рабочего стола? Вы уверены, что это проблема KDE?

To my regret, I do not have the opportunity to check this problem, for anything else other than windows and kde neon
Comment 12 Bug Janitor Service 2021-09-01 04:36:10 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 13 Bug Janitor Service 2021-09-16 04:35:51 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!