Bug 438720 - BSOD when browsing photos
Summary: BSOD when browsing photos
Status: RESOLVED FIXED
Alias: None
Product: digikam
Classification: Applications
Component: Albums-TableView (show other bugs)
Version: 7.2.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-16 08:30 UTC by Gao Gao
Modified: 2021-06-22 11:12 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In: 7.3.0
Sentry Crash Report:

Attachments
Copy of the "analyse" section of Windows debugger on the created dump file (5.78 KB, text/plain)
2021-06-16 08:30 UTC, Gao Gao 		Details
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Description Gao Gao 2021-06-16 08:30:09 UTC 
Created attachment 139373 [details]
Copy of the "analyse" section of Windows debugger on the created dump file

SUMMARY
When browsing photos Windows 10 crash with a BSOD and have to be restarted. 

STEPS TO REPRODUCE
1. Open digikam
2. Browse photos
3. 

OBSERVED RESULT
Often BSOD after some time, unpredictable.


EXPECTED RESULT
Running or exiting Digikam with no error

SOFTWARE/OS VERSIONS
Windows: 10 21H1
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Running the Windows debugger points the BSOF to digikam,exe process with a IRQL_NOT_LESS_OR_EQUAL cause.
Comment 1 caulier.gilles 2021-06-16 08:45:03 UTC 
BSOD = Windows Blue Screen Of Death
Comment 2 Maik Qualmann 2021-06-16 12:59:29 UTC 
If you really have a BSOD, I think you have a hardware / driver problem.

Maik
Comment 3 Gao Gao 2021-06-16 14:11:51 UTC 
(In reply to Maik Qualmann from comment #2)
> If you really have a BSOD, I think you have a hardware / driver problem.
> 
> Maik

Thanks Maik for you reply,
Of the many photo applications I am running on this PC, Photoshop, Lightroom, Photolab ... BSOD only happens when running digikam and most all these applications are more resource intensive than digikam. The analysis of the Windows dump file shows the digikam.exe process as the one linked to IRQL_NOT_LESS_OR_EQUAL error. Of course it could be still a drivers/hardware issue, but it is triggered by digikam.
I will be glad to run any test people here may suggest.
Comment 4 Maik Qualmann 2021-06-16 17:19:03 UTC 
I see Ext2FS entries in the Windows Debug Log. Are you using the Ext2-FS Windows driver? Are your images on a Linux drive? I suspect that this driver is the cause.

Maik
Comment 5 Gao Gao 2021-06-17 07:06:47 UTC 
(In reply to Maik Qualmann from comment #4)
> I see Ext2FS entries in the Windows Debug Log. Are you using the Ext2-FS
> Windows driver? Are your images on a Linux drive? I suspect that this driver
> is the cause.
> 
> Maik

I can't find any other way than digikam to crash my PC, but I guess you are right, Ext2FS most probably (Disk from a failed backup NAS box). I will keep this report open few days and remove it if nothing new comes.
Thanks
Comment 7 Gao Gao 2021-06-22 11:02:20 UTC 
(In reply to Maik Qualmann from comment #6)
> https://sourceforge.net/p/ext2fsd/discussion/143329/thread/22816e8f/?limit=25
> 
> Maik

Thanks Maik,
I am closing this post
Comment 8 Gao Gao 2021-06-22 11:04:43 UTC 
Bug in Ext2-FS driver triggered by Digikam but definitively not a Digikam bug.