Bug 438482 - Send user feedback part of the Quick Settings page shows always Disabled status, despite User Feedback being already turned on.
Summary: Send user feedback part of the Quick Settings page shows always Disabled stat...
Status: RESOLVED DUPLICATE of bug 439220
Alias: None
Product: systemsettings
Classification: Applications
Component: Quick Settings (show other bugs)
Version: 5.22.0
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-11 23:14 UTC by KDamian
Modified: 2021-09-07 16:05 UTC (History)
6 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
User feedback settings in Quick Settings (146.46 KB, image/png)
2021-06-11 23:14 UTC, KDamian 		Details
User feedback in KCM (129.66 KB, image/png)
2021-06-11 23:15 UTC, KDamian 		Details
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Description KDamian 2021-06-11 23:14:59 UTC 
Created attachment 139239 [details]
User feedback settings in Quick Settings

SUMMARY

When opening the system settings the Send User Feedback section of the Quick Settings is always showing Disabled status instead of what is really selected in the KCM.

STEPS TO REPRODUCE
1. Open System Settings' Quick Settings page (start the System Settings application).

OBSERVED RESULT

The Send User Feedback section of the Quick Settings is set to Disabled despite the KCM being set to anything else.

EXPECTED RESULT

The Send User Feedback section should reflect the data that is configured in the KCM for the User Feedback


SOFTWARE/OS VERSIONS
Windows: x
macOS: x
Linux/KDE Plasma: KDE Neon 5.22
(available in About System)
KDE Plasma Version: 5.22.0
KDE Frameworks Version: 5.82.0
Qt Version: 5.15.3

ADDITIONAL INFORMATION

Wayland session.
Comment 1 KDamian 2021-06-11 23:15:29 UTC 
Created attachment 139240 [details]
User feedback in KCM
Comment 2 Nate Graham 2021-06-14 17:03:43 UTC 
Cannot reproduce in my Plasma Wayland session.
Comment 3 Wing Hong Chan 2021-06-16 16:14:51 UTC 
Can produce on my Plasma (X11) session
Comment 4 Chinmay 2021-06-27 06:19:15 UTC 
Same here not able apply the changes to user feedback section as the apply button is greyed out.

KDE Neon 5.22.2
Plasma X11
Comment 5 dagobertram 2021-07-02 12:07:18 UTC 
Can reproduce both on Wayland and X11.

Operating System: KDE neon 5.22
KDE Plasma Version: 5.22.2
KDE Frameworks Version: 5.83.0
Qt Version: 5.15.3
Graphics Platform: X11
Comment 6 Jeffrey Bouter 2021-07-09 11:05:38 UTC 
I can reproduce this as well, both on X11 and Wayland. Experiencing the same as Chinmay, button remains greyed out.
Comment 7 KDamian 2021-09-04 12:40:56 UTC 
Starting from the terminal I get the following output, I guess it may be relevant:

https://pastebin.com/zJDE1BtR

Also I could not reproduce in openSUSE Tumbleweed, maybe Neon packaging problem (as suggested by Nate for BUG 439220).
Comment 8 Nate Graham 2021-09-07 14:58:13 UTC 
That output suggests that the import (import org.kde.userfeedback 1.0 as UserFeedback) failed even though the kcm.feedbackEnabled property existed, though it was set to false. I think I see the bug in our code though.
Comment 9 Bug Janitor Service 2021-09-07 15:04:23 UTC 
A possibly relevant merge request was started @ https://invent.kde.org/plasma/plasma-desktop/-/merge_requests/557
Comment 10 Nate Graham 2021-09-07 16:05:18 UTC 
Neon packager says it is indeed a packaging problem; duping accordingly.

*** This bug has been marked as a duplicate of bug 439220 ***