Bug 438261 - Debug Symbols Helper fails to install all of the packages
Summary: Debug Symbols Helper fails to install all of the packages
Status: RESOLVED WAITINGFORINFO
Alias: None
Product: neon
Classification: KDE Neon
Component: Packages User Edition (other bugs)
Version First Reported In: unspecified
Platform: Neon Linux
: NOR normal
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-08 14:53 UTC by Lua
Modified: 2025-09-20 09:36 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Debug Symbols Helper (77.14 KB, image/png)
2021-06-08 14:53 UTC, Lua
Details

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Description Lua 2021-06-08 14:53:12 UTC
Created attachment 139108 [details]
Debug Symbols Helper

SUMMARY


STEPS TO REPRODUCE
When a bug happens, click on "report bug" and then "install debug symbols".

OBSERVED RESULT
Not all the packages will be installed.

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Operating System: KDE neon 5.22
KDE Plasma Version: 5.22.0
KDE Frameworks Version: 5.82.0
Qt Version: 5.15.3
Kernel Version: 5.4.0-74-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i5-8265U CPU @ 1.60GHz
Memory: 15,5 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620

ADDITIONAL INFORMATION
Comment 1 Harald Sitter 2021-06-08 17:04:51 UTC
Git commit 1ab7686ed120a93a78dcfe188e2bd48bb7800e6e by Harald Sitter.
Committed on 08/06/2021 at 17:03.
Pushed by sitter into branch 'master'.

gather extensive diagnostics when file resolution fails

on usr-merged systems the paths randomly are /lib instead of /usr/lib,
not even consistently.

when this happens the resolution to a package name fails and
consequently every other resolver as well.
should this happen run a diagnostic script to gather up mountains of
data we can use in bug reports to figure out why the paths are wonky to
begin with

this extends the filepage with a textarea that will display the script
output (if diagnostics ran that is).

M  +3    -2    src/CMakeLists.txt
A  +20   -0    src/Diagnostic.sh
A  +61   -0    src/DiagnosticResolver.cpp     [License: GPL(3+eV) GPL(v3.0) GPL(v2.0)]
A  +27   -0    src/DiagnosticResolver.h     [License: GPL(3+eV) GPL(v3.0) GPL(v2.0)]
M  +12   -1    src/File.cpp
M  +7    -1    src/File.h
M  +23   -8    src/FileResolver.cpp
A  +9    -0    src/assets.qrc
M  +37   -25   src/qml/FilePage.qml

https://invent.kde.org/system/drkonqi-pk-debug-installer/commit/1ab7686ed120a93a78dcfe188e2bd48bb7800e6e
Comment 2 Nate Graham 2021-06-08 19:44:53 UTC
My wife has experienced this recently. That logging should be helpful for me to figure out what's going on the next time it reproduces. :)
Comment 3 Harald Sitter 2021-06-09 09:20:07 UTC
Do comment with the extra data when it happens again please. So far I was unsuccessful in reproducing the issue on my system :(
Comment 4 Carlos De Maine 2025-09-20 09:36:07 UTC
Thank you for your bug report! 
However this bug report was created/provided previous to 01/01/2023 and also has not received any updates since  before 01/01/2025. 
Unfortunately KDE neon no longer provides updates for anything older than noble 24.04 based edition's.
Please upgrade to KDE neon noble and if you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report.
Thanks for understanding!