SUMMARY STEPS TO REPRODUCE 1. Install kdenlive (21.x) on Windows 10 2. Start kdenlive 3. kdenlive crashes OBSERVED RESULT kdenlive crashes on startup. The standalone version DOES start / run. EXPECTED RESULT kdenlive doesn't crash on startup SOFTWARE/OS VERSIONS Windows: Windows 10 19043.1023 macOS: - Linux/KDE Plasma: - (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION I couldn't find any logfiles or any way to diagnose this issue. A pointer for where to look would be appreciated, I would be more than happy to provide more information, crashlogs, whatever. I have tried to install the 21.x versions (21.04.01, 21.04.0 particularly) several times, uninstalled, deleted directories, preferences etc. Every instance I install crashes. The standalone version will start when run from an extracted folder on my desktop.
Oh, I should mention that installing 20.12.3 fixes the issue, it won't crash on startup.
Sorry. I also should've mentioned that *I DID* uninstall first 20.x before installing 21.x as per the instructions on the download page.
And I'm not sure but somehow the dbus-daemon.exe seems to be related or may even be the culprit. The installer keeps complaining it's still running every time and I need to kill it (either let the installer kill it or use taskmanager). Even when using the standalone version after closing kdenlive the dbus-daemon stays in my processlist - I understand that's what daemons usually do, but I thought it may be worth mentioning since I never had this problem before (the installer complaining about dbus-daemon).
The 21.04.ff standalone version should start without issue. What you can try with the install version. Kill all dbus-daemon.exe using the task-manager. Uninstall Kdenlive. Then go to the folder where Kdenlive is installed (usually on C:\Program Files\kdenlive). Delete/remove the Kdenlive folder completely. Install Kdenlive 21.04.ff again. Now it should start.
Thanks for your report! Can you please check if @emohr’s comment above solves your problem and we can close this report?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!