Bug 437991 - Krita freezes randomly and crashes without warning.
Summary: Krita freezes randomly and crashes without warning.
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: unspecified
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-02 12:20 UTC by meiltoujours
Modified: 2021-07-02 04:33 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Excerpt taken from local krita crash log (24.25 KB, text/plain)
2021-06-02 12:20 UTC, meiltoujours
Details

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Description meiltoujours 2021-06-02 12:20:50 UTC
Created attachment 138944 [details]
Excerpt taken from local krita crash log

At random points, Krita will freeze and I can't move my cursor anymore. Then after a few seconds, it will completely exit out the program, with no other notification from windows or anything. 


STEPS TO REPRODUCE
1. It happens randomly, but usually when I'm using the brush tool.

OBSERVED RESULT
I can't move anything on screen. Krita then exits completely. No save or anything. 


EXPECTED RESULT
To draw normally. 

SOFTWARE/OS VERSIONS
Windows: 11

ADDITIONAL INFORMATION
This has only happened in the last month, for the last few years this has never happened to me. 
Thank you for reading my report.
Comment 1 Tiar 2021-06-02 12:31:33 UTC
Uhh, I don't think that backtrace is very useful... why Windows can't save all the threads :/ Do you have any other backtraces in the crashlog file?

Also can you please say which version of Krita were you using? And when have you installed it (can it be that the crashes started when you installed a new version)? Or maybe you updated Windows around that time?
Comment 2 Bug Janitor Service 2021-06-17 04:33:38 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2021-07-02 04:33:50 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!