SUMMARYI am trying to backup my file and when I open the backup dialog box, choose the file I want to save it in, and check the mount box and hit enter there is nothing in the file I have chosen. And there is no instructions in the Handbook about backup. STEPS TO REPRODUCE 1. 2. 3. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
First, when you mention the "file I want to save it in" do you mean the folder, not the specific file? Also, do you really need to mount that folder before accessing it? If it is a folder on a local hard drive, do not check the "mount" box. If it is a remote folder, and it does need to be mounted, please provide more information about the type of mount which is needed. Thanks for the additional information.
As mentioned by Jack: the mount option is not needed on Windows systems and has been removed in newer KMyMoney versions for Windows. Please take a look at bug #419082 which has been fixed in KMyMoney 5.1.0. It also mentions a workaround which may work for you. Feedback welcome.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Created attachment 138995 [details] attachment-7663-0.html When I don't check the mount box I get an error message saying "error copying file to device" On Thu, May 20, 2021 at 1:01 AM Thomas Baumgart <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=437370 > > --- Comment #2 from Thomas Baumgart <tbaumgart@kde.org> --- > As mentioned by Jack: the mount option is not needed on Windows systems > and has > been removed in newer KMyMoney versions for Windows. > > Please take a look at bug #419082 which has been fixed in KMyMoney 5.1.0. > It > also mentions a workaround which may work for you. Feedback welcome. > > -- > You are receiving this mail because: > You reported the bug.
Please answer the other questions from comment #1. Where are you trying to save the file to? Is it a local folder or remote? If remote, what type of file system is it? If you reply by email, please strip the previous comments, as your entire email is added as the next comment to the bug. Thanks.
Created attachment 139009 [details] attachment-29764-0.html I was trying to save it on my computer and also on a jump drive. Sent from Mail for Windows 10 From: Jack Sent: Friday, June 4, 2021 9:55 AM To: phstoke@gmail.com Subject: [kmymoney] [Bug 437370] Backing up https://bugs.kde.org/show_bug.cgi?id=437370 --- Comment #5 from Jack <ostroffjh@users.sourceforge.net> --- Please answer the other questions from comment #1. Where are you trying to save the file to? Is it a local folder or remote? If remote, what type of file system is it? If you reply by email, please strip the previous comments, as your entire email is added as the next comment to the bug. Thanks.
Created attachment 139553 [details] attachment-6466-0.html I reported what you wanted. I tried to save it in a file on my laptop and I also tried to put it on a jump drive without success. On Sat, Jun 19, 2021, 11:33 PM Bug Janitor Service <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=437370 > > --- Comment #7 from Bug Janitor Service <bug-janitor@kde.org> --- > Dear Bug Submitter, > > This bug has been in NEEDSINFO status with no change for at least > 15 days. Please provide the requested information as soon as > possible and set the bug status as REPORTED. Due to regular bug > tracker maintenance, if the bug is still in NEEDSINFO status with > no change in 30 days the bug will be closed as RESOLVED > WORKSFORME > due to lack of needed information. > > For more information about our bug triaging procedures please read the > wiki located here: > https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging > > If you have already provided the requested information, please > mark the bug as REPORTED so that the KDE team knows that the bug is > ready to be confirmed. > > Thank you for helping us make KDE software even better for everyone! > > -- > You are receiving this mail because: > You reported the bug.
Sorry 'bout that. It's an automatism that jumps in if the status is not changed (which you can only do via the web frontend). It does not get changed by sending a mail. Switched status to 'reported'.