Bug 436786 - Application loads, but crashes when trying to use a Huion H420 tablet to draw. Mouse drawing works, just whenever any tablet input is sensed, the whole application crashes The tablet works fine in the opening menus and even in tablet configuration & test
Summary: Application loads, but crashes when trying to use a Huion H420 tablet to draw...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: unspecified
Platform: Flatpak Linux
: NOR crash
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-08 17:44 UTC by gregkat1941
Modified: 2025-01-26 15:13 UTC (History)
3 users (show)

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Latest Commit:
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Sentry Crash Report:

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Description gregkat1941 2021-05-08 17:44:27 UTC 
SUMMARY


STEPS TO REPRODUCE
1. open krita
2. open new file
3. draw with tablet

OBSERVED RESULT
application crashes

EXPECTED RESULT
applica

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 5.10.17-v7I+
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Running on Raspberry pi, through Flatpak
Comment 1 Dmitry Kazakov 2021-07-30 11:03:16 UTC 
Hi, gregkat1941!

Is it possible to generate some kind of backtrace for this crash? I cannot even guess what happens on that Raspberry Pi device. I could make you a debuggable AppImage, but It won't work on ARM device...
Comment 2 Bug Janitor Service 2021-08-14 04:36:16 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2021-08-29 04:36:23 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!