Bug 436158 - Fortisslvpn plugin OTP dialog closes too quickly
Summary: Fortisslvpn plugin OTP dialog closes too quickly
Status: REPORTED
Alias: None
Product: plasmashell
Classification: Plasma
Component: Networking in general (show other bugs)
Version: master
Platform: Arch Linux Linux
: NOR normal
Target Milestone: 1.0
Assignee: Jan Grulich
URL:
Keywords: usability
Depends on:
Blocks:
 
Reported: 2021-04-25 10:02 UTC by Giuseppe Calà
Modified: 2024-12-23 18:23 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
fortisslvpn otp dialog (2.02 MB, video/mp4)
2021-04-25 10:02 UTC, Giuseppe Calà 		Details
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Description Giuseppe Calà 2021-04-25 10:02:21 UTC 
Created attachment 137898 [details]
fortisslvpn otp dialog

SUMMARY
I configured a FortiSSL Vpn in NetworkManager with One Time Password enabled in advanced settings. The problem is that the dialog in which I should write the token pops for less than a second (video included)

STEPS TO REPRODUCE
1. Configure FortiSSL VPN in NetworkManager with OTP authentication
2. Enable the new VPN from the applet

OBSERVED RESULT

The dialog for inserting the token auto-hides/closes suddenly.

EXPECTED RESULT

The dialog should wait for the token.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Archlinux, kernel 5.11.16-arch1-1
(available in About System)
KDE Plasma Version: 5.21.4
KDE Frameworks Version: 5.81.0
Qt Version: 5.15.2
Comment 1 Franck Routier (alci) 2024-06-25 17:58:41 UTC 
I think this is similar to this bug in Gnome :
https://gitlab.gnome.org/GNOME/NetworkManager-fortisslvpn/-/issues/45 related to this : https://gitlab.gnome.org/GNOME/NetworkManager-fortisslvpn/-/issues/56

and probably solved by this merge request: https://gitlab.gnome.org/GNOME/NetworkManager-fortisslvpn/-/merge_requests/26

I'm not sure (in fact I have no idea) how this translates into plasma-nm, but I feel the solution in around the corner.

In the meantime, I set the password to "Ask each time" so I can get and insert the OTP.
Comment 2 Franck Routier (alci) 2024-06-25 18:00:44 UTC 
(In reply to Franck Routier (alci) from comment #1)
> I think this is similar to this bug in Gnome :
> https://gitlab.gnome.org/GNOME/NetworkManager-fortisslvpn/-/issues/45
> related to this :
> https://gitlab.gnome.org/GNOME/NetworkManager-fortisslvpn/-/issues/56
> 
> and probably solved by this merge request:
> https://gitlab.gnome.org/GNOME/NetworkManager-fortisslvpn/-/merge_requests/26
> 
> I'm not sure (in fact I have no idea) how this translates into plasma-nm,
> but I feel the solution in around the corner.
> 
> In the meantime, I set the password to "Ask each time" so I can get and
> insert the OTP.

Notice this happens in Kunbutu with Plasma 5.27.11 for me.
Comment 3 Ben Cooksley 2024-12-23 18:23:38 UTC 
Bulk transfer as requested in T17796