Bug 435490 - bugs.kde.org Socket operation timed out, but bugs.kde.org is accessible from browser
Summary: bugs.kde.org Socket operation timed out, but bugs.kde.org is accessible from ...
Status: REPORTED
Alias: None
Product: frameworks-kio
Classification: Frameworks and Libraries
Component: HTTP (other bugs)
Version First Reported In: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: KIO Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-04-08 00:29 UTC by Dan Dascalescu
Modified: 2021-12-13 05:45 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Screencast (359.64 KB, video/webm)
2021-04-08 00:29 UTC, Dan Dascalescu
Details

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Description Dan Dascalescu 2021-04-08 00:29:56 UTC
Created attachment 137418 [details]
Screencast

This time (as opposed to bug 435380), the Crash Reporting Assistant deemed a Krusader bug useful, but it could not connect to bugs.kde.org. Browsing there right then worked just fine (3 out of 3 tries, plus this very bug filing).
Comment 2 Bug Janitor Service 2021-04-23 04:33:13 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2021-05-08 04:33:36 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!
Comment 4 Alex Dănilă 2021-11-20 11:41:33 UTC
Hi,
I have the copied here logs from the terminal running drkonqi. Please note this is a Debian Unstable, in case any distro customisation may create this problem. If needed, I can try to provide more info.
Alex

[    20.040](47057)/(kf.kio.slaves.http) unknown: QUrl("https://bugstest.kde.org/rest/product/kde")
[    20.040](47057)/(kf.kio.slaves.http) unknown: QUrl("https://bugstest.kde.org/rest/product/kde")
[    20.040](47057)/(kf.kio.slaves.http) unknown: Window Id = ""
[    20.040](47057)/(kf.kio.slaves.http) unknown: ssl_was_in_use = ""
[    20.040](47057)/(kf.kio.slaves.http) unknown: 
[    20.040](47057)/(kf.kio.slaves.http) unknown: 
[    20.040](47057)/(kf.kio.slaves.http) unknown: 
[    20.040](47057)/(kf.kio.slaves.http) unknown: 
[    20.040](47057)/(kf.kio.slaves.http) unknown: 
[    20.040](47057)/(kf.kio.slaves.http) unknown: Proxy URLs: ()
[    20.019](47060)/(kf.kio.slaves.http) unknown: keepAlive = true
[    20.020](47060)/(kf.kio.slaves.http) unknown: 
[    20.020](47060)/(kf.kio.slaves.http) unknown: keep alive ( 60 )
[    20.020](47060)/(kf.kio.slaves.http) unknown: Couldn't connect, oopsie!
[    20.259](47003)/(org.kde.drkonqi.bugzilla) unknown: ProtocolException: "bugstest.kde.org: Socket operation timed out" 149 "bugstest.kde.org: Socket operation timed out" "bugstest.kde.org: Socket operation timed out"
[    20.259](47003)/(org.kde.drkonqi) unknown: "bugstest.kde.org: Socket operation timed out"
[    20.018](47062)/(kf.kio.slaves.http) unknown: keepAlive = true
[    20.018](47062)/(kf.kio.slaves.http) unknown: 
[    20.018](47062)/(kf.kio.slaves.http) unknown: keep alive ( 60 )
[    20.018](47062)/(kf.kio.slaves.http) unknown: Couldn't connect, oopsie!
[    20.272](47003)/(org.kde.drkonqi.bugzilla) unknown: ProtocolException: "bugstest.kde.org: Socket operation timed out" 149 "bugstest.kde.org: Socket operation timed out" "bugstest.kde.org: Socket operation timed out"
[    20.272](47003)/(org.kde.drkonqi) unknown: "bugstest.kde.org: Socket operation timed out"
[    40.060](47057)/(kf.kio.slaves.http) unknown: keepAlive = true
[    40.060](47057)/(kf.kio.slaves.http) unknown: 
[    40.060](47057)/(kf.kio.slaves.http) unknown: keep alive ( 60 )
[    40.060](47057)/(kf.kio.slaves.http) unknown: Couldn't connect, oopsie!
[    40.219](47003)/(org.kde.drkonqi.bugzilla) unknown: ProtocolException: "bugstest.kde.org: Socket operation timed out" 149 "bugstest.kde.org: Socket operation timed out" "bugstest.kde.org: Socket operation timed out"
[    40.219](47003)/(org.kde.drkonqi) unknown: "bugstest.kde.org: Socket operation timed out"
Comment 5 Harald Sitter 2021-11-22 12:53:56 UTC
Was that around the time of your comment or earlier?
Comment 6 Alex Dănilă 2021-11-22 19:56:21 UTC
(In reply to Harald Sitter from comment #5)
> Was that around the time of your comment or earlier?

Yes, it was a 2-3 minutes earlier. But I can still replicate it now.
Comment 7 Harald Sitter 2021-11-23 07:22:16 UTC
Veryyyyyyyyyyy strange.

[    20.020](47060)/(kf.kio.slaves.http) unknown: Couldn't connect, oopsie!

It utterly fails to open the http connection, but doesn't really tell us why. Do you maybe have an (incorrect) proxy configured in system settings or elsewhere?
Comment 8 Harald Sitter 2021-12-07 10:37:10 UTC
.
Comment 9 Alex Dănilă 2021-12-08 09:00:23 UTC
Hi,
I can access bugstest.kde.org in Mozilla and even in Konqueror without a problem. I don't have a proxy and in SystemSettings the „No proxy” option is selected. I'm not sure what else to test.
Could it be that incompatible library versions are shipped with Debian? This happened a few times over the years, but I'm not sure how to check it now.
Alex
Comment 10 Harald Sitter 2021-12-13 05:45:31 UTC
(In reply to Alex Dănilă from comment #9)
> Could it be that incompatible library versions are shipped with Debian? This
> happened a few times over the years, but I'm not sure how to check it now.

It is an option to be sure though I'm not sure what could cause this behavior. It is a very weird problem in particular since the connection works everywhere else.

I'm moving the bug to KIO since I am kind of out of ideas. What you could try is open the 'network preferences' settings in systemsettings and check that the values make sense and maybe increase the timeouts a lot, to check if perhaps it's a connection problem. If you have lots of packet loss perhaps the connection simply times out because of that :shrug: