Bug 434174 - Plasmashell freezes when moving files from phone via KDE Connect
Summary: Plasmashell freezes when moving files from phone via KDE Connect
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: generic-performance (other bugs)
Version First Reported In: 5.21.1
Platform: openSUSE Linux
: NOR crash
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-09 08:09 UTC by Pavel
Modified: 2023-10-19 03:46 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Simple illustration (48.97 KB, image/jpeg)
2021-03-09 08:09 UTC, Pavel
Details
Relevant log from journalctl (4.42 KB, text/plain)
2021-03-09 08:10 UTC, Pavel
Details

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Description Pavel 2021-03-09 08:09:31 UTC
Created attachment 136513 [details]
Simple illustration

SUMMARY
Tried to move files from phone to local folder for 3 times, every time plasmashell hanged and I rebooted my laptop from console.
Please look at the attached screenshot


STEPS TO REPRODUCE
1. Get connected phone with KDE Connect.
2. Open Dolphin in split view, on one panel open some directory on the phone, on another one - some local directory.
3. Move multiple somewhat big files from phone to local folder.
4. Wait a few minutes.


OBSERVED RESULT
For the duration of files copy/move process, any plasmashell interactions are extremely slow.
After a minute or two - plasmashell simply freezes. I've waited 30 minutes and nothing changed. I can switch between open applications and they're working, I can switch desktop composition on/off, but I can't open file dialogues or interact with any plasmashell panels/widgets.


EXPECTED RESULT
Files are moved, and an entire desktop stays responsive during the process.


SOFTWARE/OS VERSIONS
Kernel Version: 5.11.2-1-default
OS Type: 64-bit
Operating System: openSUSE Tumbleweed 20210307
KDE Plasma Version: 5.21.1
KDE Frameworks Version: 5.79.0
Qt Version: 5.15.2


ADDITIONAL INFORMATION
Graphics Platform: X11
Processors: 8 × AMD Ryzen 7 PRO 2700U w/ Radeon Vega Mobile Gfx
Memory: 30.3 GiB of RAM
Graphics Processor: AMD Radeon™ Vega 10 Graphics
Comment 1 Pavel 2021-03-09 08:10:59 UTC
Created attachment 136514 [details]
Relevant log from journalctl
Comment 2 Nate Graham 2023-09-19 20:21:32 UTC
Hello and thank you again for the bug report! Unfortunately we were not able to address it yet, nor even manage to reproduce the issue ourselves. Can we ask you to please check if this issue is still happening with Plasma 5.27?

If it is, please change the status to REPORTED. Thanks a lot!
Comment 3 Bug Janitor Service 2023-10-04 03:46:46 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2023-10-19 03:46:08 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!