Bug 433902 - Missing unsubscribe link in email
Summary: Missing unsubscribe link in email
Status: RESOLVED UPSTREAM
Alias: None
Product: bugs.kde.org
Classification: Websites
Component: general (show other bugs)
Version: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: KDE sysadmins
URL: https://bugzilla.mozilla.org/show_bug...
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-03 11:09 UTC by Daniel Tang
Modified: 2021-03-03 21:13 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description Daniel Tang 2021-03-03 11:09:49 UTC
SUMMARY

The emails sent by bugzilla_noreply@kde.org lack an unsubscribe button. The footer only contains plain text with "You are receiving this mail because" and a list of reasons. This is a problem:

- This is against the law in many countries
- Some spam filters might not like it
- Most professional email bots include the link

I just thought of this when I was checking my email today. No, I myself don't want to be removed from any CC list. I know how to remove myself or ignore bug mail

STEPS TO REPRODUCE

1. Add yourself to the CC list for some bug
2. Comment
3. Open the email you received

OBSERVED RESULT

There is no unsubscribe link in the email

EXPECTED RESULT

There should be an unsubscribe link. It should behave just like the unsubscribe link in the emails from our GitLab

SOFTWARE/OS VERSIONS
BugZilla: I don't know
Comment 1 Nicolás Alvarez 2021-03-03 16:12:27 UTC
As far as I know Bugzilla doesn't have any functionality to unsubscribe you from a specific bug by clicking a link, so there's nothing we can do on the KDE side. I suggest you request the feature upstream: https://www.bugzilla.org/developers/reporting_bugs.html
Comment 2 Nate Graham 2021-03-03 18:14:38 UTC
Indeed. The only
Comment 3 Nate Graham 2021-03-03 18:15:08 UTC
Sorry.

The only way is to remove yourself from the CC list using the webpage for the bug report in question.
Comment 4 Daniel Tang 2021-03-03 21:10:17 UTC
I reported this upstream at https://bugzilla.mozilla.org/show_bug.cgi?id=1696268