Created attachment 136325 [details] KritaCrash log Krita stopped running after I made a large Windows Update. Starting Krita it goes thru the loading process and when it arrives at 'Loading Main Window' it simply disappears. I have checked the Windows Task Manager and Krita is not in list of running programs. STEPS TO REPRODUCE 1. Start Krita 2. 3. OBSERVED RESULT No Main Window is created. EXPECTED RESULT Main Window SOFTWARE/OS VERSIONS Windows: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx 2.60 GHz 64-bit operating system, x64-based processor Edition: Windows 10 Home Version: 20H2 Installed: 28/02/2021 OS Build: 19042.804 Experience: Windows Feature Experience Pack 120.2212.551.0 ADDITIONAL INFORMATION I saved the following reports: 1. Krita Log 2. KritaCrash Log 3. Krita sys-info Which are attached. The Kritacrash log shows: 'krita.exe caused an Integer division by zero at location 00007FFF4F69EDFC in module libkritaui.dll.'
It's most likely that the windows update will have broken something on your system. It is not likely that this is actually a bug in Krita. * Please try to reset Krita's settings (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration) * Please reinstall your display driver
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!
Created attachment 137230 [details] attachment-4418-0.html Situation was resolved. Thanks. On Thu, Apr 1, 2021 at 6:33 AM Bug Janitor Service <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=433866 > > Bug Janitor Service <bug-janitor@kde.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Status|NEEDSINFO |RESOLVED > Resolution|WAITINGFORINFO |WORKSFORME > > --- Comment #3 from Bug Janitor Service <bug-janitor@kde.org> --- > This bug has been in NEEDSINFO status with no change for at least > 30 days. The bug is now closed as RESOLVED > WORKSFORME > due to lack of needed information. > > For more information about our bug triaging procedures please read the > wiki located here: > https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging > > Thank you for helping us make KDE software even better for everyone! > > -- > You are receiving this mail because: > You reported the bug.