Created attachment 136323 [details] what dolphin displays SUMMARY STEPS TO REPRODUCE 1. make a complete backup with kbackup (80 GB) 2. click on the backup tar file 3. after several mns OBSERVED RESULT dolphin displays nothing and an error message EXPECTED RESULT dolphin dispalays the contents of the tar file SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: 5.21.1 KDE Frameworks Version: 5.79.0 Qt Version: 5.15.2 ADDITIONAL INFORMATION kde apps 20.12.2 After several mns Ark displays the contents of the tar file
The error message is "fail to open the file, non managed format".
My guess is that the KIO system fails somehow because the file is so big. Can you please follow the instructions [1] to get KIO debug output and report the output after you try to open the file again? "GUI (Qt5/KF5 instructions)" should be enough for a start. [1] https://community.kde.org/Guidelines_and_HOWTOs/Debugging/Debugging_IOSlaves
Where do you find kdebugsettings ?
You need to install it. Alternatively, you can also run the "export QT_LOGGING_RULES=…" command in the terminal before "kdeinit5".
Hello I followed the procedure but no log nowhere.
I asked for complete debug for kio archive
You must run "kdeinit5" in Konsole afterwards. Do not close the terminal, the log will appear there.
log_kio_archive: Starting 22304 log_kio_archive: log_kio_archive: log_kio_archive: "tar:/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: fullPath="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" path="" log_kio_archive: Found. archiveFile="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" path="/" log_kio_archive: Opening KTar on "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Opening "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" failed. log_kio_archive: "/" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/" log_kio_archive: not found log_kio_archive: "/mnt" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/" log_kio_archive: "/mnt/" trying "/mnt" log_kio_archive: not found log_kio_archive: Path is a directory, not an archive. log_kio_archive: returning name "mnt" log_kio_archive: "/mnt/sauv" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/" log_kio_archive: "/mnt/sauv/" trying "/mnt" log_kio_archive: "/mnt/sauv/" trying "/mnt/sauv" log_kio_archive: not found log_kio_archive: Path is a directory, not an archive. log_kio_archive: returning name "sauv" log_kio_archive: "/mnt/sauv/roubach" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/roubach/" log_kio_archive: "/mnt/sauv/roubach/" trying "/mnt" log_kio_archive: "/mnt/sauv/roubach/" trying "/mnt/sauv" log_kio_archive: "/mnt/sauv/roubach/" trying "/mnt/sauv/roubach" log_kio_archive: not found log_kio_archive: Path is a directory, not an archive. log_kio_archive: returning name "roubach" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: fullPath="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" path="" log_kio_archive: Found. archiveFile="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" path="/" log_kio_archive: Opening KTar on "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Opening "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" failed. log_kio_archive: "/" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/" log_kio_archive: not found log_kio_archive: "/mnt" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/" log_kio_archive: "/mnt/" trying "/mnt" log_kio_archive: not found log_kio_archive: Path is a directory, not an archive. log_kio_archive: returning name "mnt" log_kio_archive: "/mnt/sauv" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/" log_kio_archive: "/mnt/sauv/" trying "/mnt" log_kio_archive: "/mnt/sauv/" trying "/mnt/sauv" log_kio_archive: not found log_kio_archive: Path is a directory, not an archive. log_kio_archive: returning name "sauv" log_kio_archive: "/mnt/sauv/roubach" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/roubach/" log_kio_archive: "/mnt/sauv/roubach/" trying "/mnt" log_kio_archive: "/mnt/sauv/roubach/" trying "/mnt/sauv" log_kio_archive: "/mnt/sauv/roubach/" trying "/mnt/sauv/roubach" log_kio_archive: not found log_kio_archive: Path is a directory, not an archive. log_kio_archive: returning name "roubach" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: fullPath="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" path="" log_kio_archive: Found. archiveFile="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" path="/" log_kio_archive: Opening KTar on "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Opening "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" failed. log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Need to open a new file log_kio_archive: the full path is "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach" log_kio_archive: "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" trying "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: fullPath="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar/" path="" log_kio_archive: Found. archiveFile="/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" path="/" log_kio_archive: Opening KTar on "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" log_kio_archive: Opening "/mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar" failed.
So KTar does not like the file. This will need further investigation. Can you reproduce the behavior with any other files (e.g. other weekly backups of similar size)?
As I said in description there is no problem with Ark. I get the contents after several MNS.
(In reply to Alois Wohlschlager from comment #9) > So KTar does not like the file. This will need further investigation. Can > you reproduce the behavior with any other files (e.g. other weekly backups > of similar size)? i did not get any other tar file. This the first time i use kbackup.
Next Sunday I will get another big tar file.
are you sure that dolphin gets a problem with the tar file ? If we read the log it seems that dolphin get a problem with that kind of path "/mnt/sauv/roubach/".
There is no problem with kbackup incremental backup tar file (about 700 MB)
i got a new 84 GB tar file with kbackup. same problem.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
In my comment #15 I answer to the last question in comment #9. Yes I can reproduce the problem with another big archive.
(In reply to Philippe ROUBACH from comment #17) > In my comment #15 I answer to the last question in comment #9. > > Yes I can reproduce the problem with another big archive. May I ask a question, (that might be not related ) but in your screenshot the file name looks like have spaces but in your logs the file shown as filled with _ (underspace) I mean in screen shot it looks like : /mnt/sauv/roubach/Sauvegarde hebdomadaire complete_2021.02.28-13.16.12_1.tar but in logs : /mnt/sauv/roubach/Sauvegarde_hebdomadaire_complete_2021.02.28-13.16.12_1.tar Just to be sure are you took those logs after renaming file or is there a problem about spaces in file names ? So after getting that error : Could you try renaming that file (without any space ) and try to observe if that same error occurs or not ? Thank you
Hello Yes same problem with name without any space.