Bug 433496 - Im not an artist but all I have to say is that everything just turns black for me when I create or open a canvas
Summary: Im not an artist but all I have to say is that everything just turns black fo...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: * Unknown (show other bugs)
Version: 4.4.3-beta1
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-02-23 15:58 UTC by danylespoir@gmail.com
Modified: 2021-03-28 04:33 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-3205-0.html (2.09 KB, text/html)
2021-02-23 17:45 UTC, danylespoir@gmail.com
Details
attachment-3529-0.html (2.55 KB, text/html)
2021-02-23 17:46 UTC, danylespoir@gmail.com
Details

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Description danylespoir@gmail.com 2021-02-23 15:58:48 UTC
My screen turns black when a canvas is open and I just updated to 4.4.2 I tried to take a Screen shot but its turn to normal the second I do.

if this is only for me I tried to change GPU but it still happens
Comment 1 Halla Rempt 2021-02-23 16:20:26 UTC
Please provide the contents of

help->system information for bug reports
help->krita log for bug reports.

Please explain what you mean with "I tried to change GPU"
Comment 2 danylespoir@gmail.com 2021-02-23 17:45:25 UTC
Created attachment 136086 [details]
attachment-3205-0.html

I am not used to using email


I use my laptop I have integrated graphics and a Nvidia Graphics hard
Geforce mx110 but I mainly use my integrated but using changing between the
two has no difference and going to an older version works for some reason I
dont know if I'm doing g something wrong as I have little experience with
krita

On Tue, 23 Feb 2021, 8:20 pm Halla Rempt, <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=433496
>
> Halla Rempt <halla@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>            Severity|major                       |normal
>            Platform|Compiled Sources            |Microsoft Windows
>          Resolution|---                         |WAITINGFORINFO
>                  CC|                            |halla@valdyas.org
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #1 from Halla Rempt <halla@valdyas.org> ---
> Please provide the contents of
>
> help->system information for bug reports
> help->krita log for bug reports.
>
> Please explain what you mean with "I tried to change GPU"
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 danylespoir@gmail.com 2021-02-23 17:46:54 UTC
Created attachment 136087 [details]
attachment-3529-0.html

Forgot to say that it dose not show bugs no errors or failures

On Tue, 23 Feb 2021, 9:45 pm DAN LESPOIR, <danylespoir@gmail.com> wrote:

> I am not used to using email
>
>
> I use my laptop I have integrated graphics and a Nvidia Graphics hard
> Geforce mx110 but I mainly use my integrated but using changing between the
> two has no difference and going to an older version works for some reason I
> dont know if I'm doing g something wrong as I have little experience with
> krita
>
> On Tue, 23 Feb 2021, 8:20 pm Halla Rempt, <bugzilla_noreply@kde.org>
> wrote:
>
>> https://bugs.kde.org/show_bug.cgi?id=433496
>>
>> Halla Rempt <halla@valdyas.org> changed:
>>
>>            What    |Removed                     |Added
>>
>> ----------------------------------------------------------------------------
>>            Severity|major                       |normal
>>            Platform|Compiled Sources            |Microsoft Windows
>>          Resolution|---                         |WAITINGFORINFO
>>                  CC|                            |halla@valdyas.org
>>              Status|REPORTED                    |NEEDSINFO
>>
>> --- Comment #1 from Halla Rempt <halla@valdyas.org> ---
>> Please provide the contents of
>>
>> help->system information for bug reports
>> help->krita log for bug reports.
>>
>> Please explain what you mean with "I tried to change GPU"
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>
Comment 4 Bug Janitor Service 2021-02-24 04:33:19 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 5 Halla Rempt 2021-02-26 12:54:06 UTC
You don't need to use email. You need to open this bug report and attach the two files I mentioned using the Add an Attachment link. If working with a bug tracker is too tricky, better try to get support on our user support forum: https://krita-artists.org/c/support/6
Comment 6 Bug Janitor Service 2021-03-13 04:33:36 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 7 Bug Janitor Service 2021-03-28 04:33:40 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!