Bug 432775 - Crashing
Summary: Crashing
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: unspecified
Platform: Other Other
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-02-10 22:46 UTC by Ethan Turner
Modified: 2021-02-11 01:21 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
attachment-7545-0.html (3.28 KB, text/html)
2021-02-10 23:30 UTC, Ethan Turner
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Ethan Turner 2021-02-10 22:46:52 UTC
SUMMARY
After I've opened the program I can't make a new layer or add a keyframe to the timeline without the program crashing. This is not exclusive to the animation I'm working on and affects other files as well.
Comment 1 Tiar 2021-02-10 23:11:05 UTC
Which version of Krita are you using?

What OS are you on? Is it Windows? If yes, please attach Help -> Show Krita log for bug reports. You can also try to (without opening any files) go to Configure Krita -> Display and switch the Renderer and restart your Krita.

If it's not Windows, please follow this instruction: https://docs.krita.org/en/reference_manual/sharing_krita_logs.html#crash-log-and-backtrace . You can try to disable the Canvas Graphics Acceleration in Configure Krita -> Display and see if that changes anything, too (restart your PC afterwards, too).
Comment 2 Ethan Turner 2021-02-10 23:30:05 UTC
Created attachment 135584 [details]
attachment-7545-0.html

 That worked, thank you ever so much for your help.
    On Wednesday, February 10, 2021, 06:11:08 PM EST, Tiar <bugzilla_noreply@kde.org> wrote:  
 
 https://bugs.kde.org/show_bug.cgi?id=432775

Tiar <tamtamy.tymona@gmail.com> changed:

          What    |Removed                    |Added
----------------------------------------------------------------------------
            Status|REPORTED                    |NEEDSINFO
                CC|                            |tamtamy.tymona@gmail.com
        Resolution|---                        |WAITINGFORINFO

--- Comment #1 from Tiar <tamtamy.tymona@gmail.com> ---
Which version of Krita are you using?

What OS are you on? Is it Windows? If yes, please attach Help -> Show Krita log
for bug reports. You can also try to (without opening any files) go to
Configure Krita -> Display and switch the Renderer and restart your Krita.

If it's not Windows, please follow this instruction:
https://docs.krita.org/en/reference_manual/sharing_krita_logs.html#crash-log-and-backtrace
. You can try to disable the Canvas Graphics Acceleration in Configure Krita ->
Display and see if that changes anything, too (restart your PC afterwards,
too).
Comment 3 Tiar 2021-02-11 01:21:06 UTC
That means your graphics card drivers are a bit broken, you might want to update or reinstall them. But I'm glad it helped.