Bug 432608 - Icons of minimized programs disappear from System Tray when second monitor is attached
Summary: Icons of minimized programs disappear from System Tray when second monitor is...
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: System Tray widget (show other bugs)
Version: 5.20.5
Platform: Manjaro Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-02-07 13:58 UTC by Cajon
Modified: 2023-10-19 03:46 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Cajon 2021-02-07 13:58:44 UTC
SUMMARY
Icons of minimized programs like vlc or telegram do not show in the system tray when using a large monitor with 3440x1440 resolution.
Only the "standard" icons like network, audio and power are visible. On a small monitor it works without problems

STEPS TO REPRODUCE
1. start vlc or telegram or other minimizable programm and minimize to system tray

OBSERVED RESULT
-Icon is not visible in system tray
-If you rebuild the desktop with F5, the icon shows for a short moment only to disappear again


EXPECTED RESULT
Icons of minimized programs should show up in system tray

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Manjaro Linux
(available in About System)
KDE Plasma Version: 5.20.5
KDE Frameworks Version: 5.78.0
Qt Version: 5.15.2

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2021-02-07 16:36:26 UTC
That's odd. I'm not sure how the screen resolution would be relevant here. Does the problem not happen if you force the resolution to 1080p? Also what scaling settings are you using? And what is your panel thickness?
Comment 2 Cajon 2021-02-07 18:45:10 UTC
Ok, resolution does not seem to be the cause, as lowering the resolution of the big monitor does not bring back the icons.
Also tried with a smaller monitor, the icons keep disappeared.
Panel Thickness is 70, system tray symbol size is set to small
Global Scaling is set to 100% on both monitors. Forgot to mention I am in a multi monitor scenario with two external monitors
Is there any more detail I can provide you ?
Comment 3 Cajon 2021-02-07 19:30:13 UTC
When switching back to single monitor (the laptop screen with resolution 1920x1080), the symbols re-appear, when I rebuild(F5) the desktop 
So maybe its something with the multi monitor setup.
Comment 4 Cajon 2021-02-07 19:30:56 UTC
As soon, as I connect the docking station and with that the other screens, the icons disappear again
Comment 5 Nate Graham 2021-02-09 21:14:34 UTC
Seems related to the second screen, definitely. Thanks for the info.
Comment 6 Cajon 2021-02-09 22:19:00 UTC
Is there anything else I can provide to help solve this bug, any debug logs or anything ?
Comment 7 Nate Graham 2021-02-09 22:57:49 UTC
No idea, sorry. :(
Comment 8 Kai Uwe Broulik 2021-02-09 22:59:15 UTC
Does it fix itself it you restart plasmashell with the second montior connected?
Comment 9 Cajon 2021-02-10 10:35:15 UTC
When I kill and restart plasmashell the icons flicker and appear for a short moment just to disappear again right away.
Comment 10 Konrad Materka 2021-02-23 22:20:25 UTC
Can you try on fresh user or with different distribution (for example https://neon.kde.org/ started from USB drive)?
Comment 11 Cajon 2021-02-26 10:20:01 UTC
I already tried with a fresh user, this did not solve the problem.
When I find some time, I will try to install a new distro (or even the same but in a new installation) and will post the results here.
Comment 12 Konrad Materka 2021-02-28 15:29:33 UTC
(In reply to Cajon from comment #11)
> When I find some time, I will try to install a new distro
You don't need to install, for test it should be enough to run live version from USB drive.
Comment 13 aronkvh 2021-06-10 05:37:04 UTC
I sometimes had a similar problem with dual monitors, ex. Telegram but not always reproducible
Comment 14 Nate Graham 2023-09-19 20:21:30 UTC
Hello and thank you again for the bug report! Unfortunately we were not able to address it yet, nor even manage to reproduce the issue ourselves. Can we ask you to please check if this issue is still happening with Plasma 5.27?

If it is, please change the status to REPORTED. Thanks a lot!
Comment 15 Bug Janitor Service 2023-10-04 03:46:45 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 16 Bug Janitor Service 2023-10-19 03:46:07 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!