SUMMARY I cannot draw with my huion pen anymore, i think i press something by accident and now i can only draw with my mouse, also my pen its now moving slow on krita. STEPS TO REPRODUCE 1. I just open krita, create a new document 2. Try to draw with my pen 3. Nothing happens unless i use my mouse OBSERVED RESULT It doesn´t let me draw with my funcional pen and it only lets me draw with my mouse, i erase all my settings, erase the app and downloaded again and the problem persists. EXPECTED RESULT I should be able to draw with my pen like i used to. SOFTWARE/OS VERSIONS Windows: macOS: Big Sur Version 11.1 Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION Don´t send me to the forum just help me with a solution. The forum doesn´t have an answer. I just downloaded krita today and i was exploring it. My pen works just fine in other apps.
Hi, please do go to krita-artists.org with this type of an issue. Also where did you get the link to here? In Krita -> Help? Or some other place?
The reason we close issues like that and send them to the forum is because we cannot help everyone with this issue: there are 9 paid members of Krita team (all could better spend their time actually coding) and roughly 3 millions of Krita users. On the forum there are volunteers and experienced Krita users that can help you. And in any case, you should start from *searching* the forum for similar issues. https://reddit.com/r/krita is a good place to look for issues like that, too (although right now there are too many people asking for help and too little people helping, too, so don't expect a quick answer there, either. But reddit have seen all possible issues with tablet you can get - yours, too - and has solutions for them). In any case, we are not required to give anyone support, due to the license of Krita that you agreed upon when installing. And this is strictly development-oriented website, which we cannot use for user support. And the reason this is a user support issue is because this kind of issue is usually solved by configuring either Krita or the system. You can check here for clues: https://docs.krita.org/en/contributors_manual/user_support.html#quick-solutions I'm sorry that this is not the answer you wanted, but I cannot help you here.
Ok thanks I hope I can get a solution otherwise I should start looking for another app like krita. -------- Mensaje original -------- De: Tiar <bugzilla_noreply@kde.org> Fecha: lun., 1 feb. 2021 19:44 Para: ethanjaramillo04@gmail.com Asunto: [krita] [Bug 432403] I cannot draw with my huion pen anymore, i think i press something by accident and now i can only draw with my mouse, also my pen its now moving slow on krita. https://bugs.kde.org/show_bug.cgi?id=432403 --- Comment #2 from Tiar <tamtamy.tymona@gmail.com> --- The reason we close issues like that and send them to the forum is because we cannot help everyone with this issue: there are 9 paid members of Krita team (all could better spend their time actually coding) and roughly 3 millions of Krita users. On the forum there are volunteers and experienced Krita users that can help you. And in any case, you should start from *searching* the forum for similar issues. https://reddit.com/r/krita is a good place to look for issues like that, too (although right now there are too many people asking for help and too little people helping, too, so don't expect a quick answer there, either. But reddit have seen all possible issues with tablet you can get - yours, too - and has solutions for them). In any case, we are not required to give anyone support, due to the license of Krita that you agreed upon when installing. And this is strictly development-oriented website, which we cannot use for user support. And the reason this is a user support issue is because this kind of issue is usually solved by configuring either Krita or the system. You can check here for clues: https://docs.krita.org/en/contributors_manual/user_support.html#quick-solutions I'm sorry that this is not the answer you wanted, but I cannot help you here. -- You are receiving this mail because: You reported the bug.