SUMMARY Trying to update installed themes on OpenSUSE Tumbleweed using Discover fails with an error message: "„Reversal icon theme“ kann nicht installiert werden: Datei nicht gefunden." (translation: „Reversal icon theme“ cannot be installed: File not found) This is just an example, happens with other themes as well STEPS TO REPRODUCE 1. Install 3rd party theme 2. Open Discover 3. Try to update it OBSERVED RESULT The theme is not updated, ends with an error message EXPECTED RESULT The theme is updated as intended SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: Operating System: openSUSE Tumbleweed 20210119 KDE Plasma Version: 5.20.5 KDE Frameworks Version: 5.78.0 Qt Version: 5.15.2 Kernel Version: 5.10.7-1-default OS Type: 64-bit Processors: 8 × Intel® Core™ i7-6700K CPU @ 4.00GHz Memory: 23.4 GiB of RAM Graphics Processor: GeForce GTX 1080/PCIe/SSE2 ADDITIONAL INFORMATION This is the terminal output when starting Discover in it: kf.newstuff.core: could not install "Reversal icon theme" to "/home/tobias/.local/share/icons/" KNS error in "Symbole" : KNSCore::InstallationError "„Reversal icon theme“ kann nicht installiert werden: Datei nicht gefunden." QVariant(Invalid) kns error "/usr/share/knsrcfiles/icons.knsrc" "„Reversal icon theme“ kann nicht installiert werden: Datei nicht gefunden." qml: message: icons.knsrc: „Reversal icon theme“ kann nicht installiert werden: Datei nicht gefunden. PackageKit stopped running! or in another case: file:///usr/lib64/qt5/qml/org/kde/kirigami.2/ActionToolBar.qml:110:18: QML ToolBarLayout: Binding loop detected for property "actions" file:///usr/lib64/qt5/qml/org/kde/kirigami.2/ActionToolBar.qml:110:18: QML ToolBarLayout: Binding loop detected for property "actions" file:///usr/lib64/qt5/qml/org/kde/kirigami.2/ActionToolBar.qml:110:18: QML ToolBarLayout: Binding loop detected for property "actions" "Please pick the item from the list below which should be used to apply this update. We were unable to identify which item to select, based on the original item, which was named Material-Originals-Cursor-Dark.zip" KNSCore::Question::SelectFromListQuestion kf.newstuff.core: We failed to identify a good link for updating "Material-Originals-Cursor" and are unable to perform the update kf.newstuff.core: "Error transferring https://dllb2.pling.com/api/files/download/j/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6IjE2MTA2MTM4NDUiLCJvIjoiMSIsInMiOiIzOGViODMxOTA0YTkxYjVkODRjZTExMmRiZjcyNGI2YzY0MTU1ODQyNjRlNzQwYjBmOTBkZGVlOWE3OTk0M2YxNWMzNWQ5MmY2ZDFmNDAwMzE0ZTZmMDUxYjc3M2IxNjcwYjY2MDFlYmU3MWZlMmY4NmMxN2NmNTE3YjMyZGZhMyIsInQiOjE2MTEyMzkyNTgsInN0ZnAiOm51bGwsInN0aXAiOiIyMTcuMjQ2LjIyMy4xOTUifQ.Z6QAiV8bIXjjopCorin_g0ECgRGll8TBMWmk-fD_qBY/Reversal-blue.tar.xz - server replied: Internal Server Error" KNS error in "Symbole" : KNSCore::InstallationError "Das Herunterladen von „Reversal icon theme“ ist mit folgendem Fehler fehlgeschlagen: Error transferring https://dllb2.pling.com/api/files/download/j/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6IjE2MTA2MTM4NDUiLCJvIjoiMSIsInMiOiIzOGViODMxOTA0YTkxYjVkODRjZTExMmRiZjcyNGI2YzY0MTU1ODQyNjRlNzQwYjBmOTBkZGVlOWE3OTk0M2YxNWMzNWQ5MmY2ZDFmNDAwMzE0ZTZmMDUxYjc3M2IxNjcwYjY2MDFlYmU3MWZlMmY4NmMxN2NmNTE3YjMyZGZhMyIsInQiOjE2MTEyMzkyNTgsInN0ZnAiOm51bGwsInN0aXAiOiIyMTcuMjQ2LjIyMy4xOTUifQ.Z6QAiV8bIXjjopCorin_g0ECgRGll8TBMWmk-fD_qBY/Reversal-blue.tar.xz - server replied: Internal Server Error" QVariant(Invalid) kns error "/usr/share/knsrcfiles/icons.knsrc" "Das Herunterladen von „Reversal icon theme“ ist mit folgendem Fehler fehlgeschlagen: Error transferring https://dllb2.pling.com/api/files/download/j/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6IjE2MTA2MTM4NDUiLCJvIjoiMSIsInMiOiIzOGViODMxOTA0YTkxYjVkODRjZTExMmRiZjcyNGI2YzY0MTU1ODQyNjRlNzQwYjBmOTBkZGVlOWE3OTk0M2YxNWMzNWQ5MmY2ZDFmNDAwMzE0ZTZmMDUxYjc3M2IxNjcwYjY2MDFlYmU3MWZlMmY4NmMxN2NmNTE3YjMyZGZhMyIsInQiOjE2MTEyMzkyNTgsInN0ZnAiOm51bGwsInN0aXAiOiIyMTcuMjQ2LjIyMy4xOTUifQ.Z6QAiV8bIXjjopCorin_g0ECgRGll8TBMWmk-fD_qBY/Reversal-blue.tar.xz - server replied: Internal Server Error" qml: message: icons.knsrc: Das Herunterladen von „Reversal icon theme“ ist mit folgendem Fehler fehlgeschlagen: Error transferring https://dllb2.pling.com/api/files/download/j/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6IjE2MTA2MTM4NDUiLCJvIjoiMSIsInMiOiIzOGViODMxOTA0YTkxYjVkODRjZTExMmRiZjcyNGI2YzY0MTU1ODQyNjRlNzQwYjBmOTBkZGVlOWE3OTk0M2YxNWMzNWQ5MmY2ZDFmNDAwMzE0ZTZmMDUxYjc3M2IxNjcwYjY2MDFlYmU3MWZlMmY4NmMxN2NmNTE3YjMyZGZhMyIsInQiOjE2MTEyMzkyNTgsInN0ZnAiOm51bGwsInN0aXAiOiIyMTcuMjQ2LjIyMy4xOTUifQ.Z6QAiV8bIXjjopCorin_g0ECgRGll8TBMWmk-fD_qBY/Reversal-blue.tar.xz - server replied: Internal Server Error
Hmm, I thought this stuff was fixed now by Frameworks 5.78. :/ Dan, could you take a look?
At the very least /some/ of this should be fixed now... There's multiple issues at play here, so i'll leave this one open to track the ones that are still open. One situation that would occur is the situation where there is one option to pick from, which it turns out has potentially been broken for a while (see https://invent.kde.org/frameworks/knewstuff/-/merge_requests/133 for a description of the problem). We still have that problem where Discover doesn't know how to forward queries to the user (specifically in this case the choice between a bunch of different options for downloads, where one can't be deduced automatically). As it works right now in Discover, any we can't work out just get aborted, and you should expect to end up with /some/ entries that aren't updated, but also that you should now be given an actionable error message about what you need to do to work around it in the meantime. Finally, being a bit wonky on the ol' German, we've got what feels to me like probably a server side issue, with that internal server error. Can you confirm whether or not this error exact error still exists today? The server side stuff has recently had a massive overhaul done to it, and it seems like that might have had an effect.
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!