Bug 431448 - problem with Image Editor
Summary: problem with Image Editor
Status: RESOLVED WORKSFORME
Alias: None
Product: digikam
Classification: Applications
Component: ImageEditor-Core (show other bugs)
Version: 7.2.0
Platform: Microsoft Windows Microsoft Windows
: NOR minor
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-01-11 16:40 UTC by neil keane
Modified: 2022-01-07 05:17 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In: 7.5.0


Attachments
attachment-28800-0.html (3.15 KB, text/html)
2021-02-22 14:50 UTC, neil keane
Details
adhonglgpjfhaomn.png (1.25 KB, image/png)
2021-02-22 14:50 UTC, neil keane
Details

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Description neil keane 2021-01-11 16:40:36 UTC
Hi,
I´ve just started using Digikam and have it installed on two W10 machines with version 20H2 (build 19042.685) of Windows 10 installed.
So far it works bug free on one machine but on the other the menu bar items
Color,Enhance,Decorate,Effects in the Image Editor don't respond when clicked.
I've googled the problem but have found any solution or even similar problems.

sincerely,
neil keane
Comment 1 Maik Qualmann 2021-01-11 17:47:19 UTC
The problem is also unknown and has never been reported. I could imagine the plugins not loading or being disabled. AntiVirus programs can prevent plugins from loading, remember digiKam is an unknown program for many of these programs. The log file from the Microsoft program DebugView could help as described here (don't forget to set the environment variable): https://www.digikam.org/contribute/

Maik
Comment 2 Maik Qualmann 2021-02-06 21:00:55 UTC
Without the output from DebugView we cannot help, the problem is unknown. 

Maik
Comment 3 Bug Janitor Service 2021-02-21 04:33:12 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 neil keane 2021-02-22 14:50:27 UTC
Created attachment 136046 [details]
attachment-28800-0.html

Hi,

I'm sorry for the silence but as I said in my bug report we have Digikam 
installed on 2 almost identically configured Windows 10  pro 
workstations. The one I'm am sitting at right now and one installed at a 
friends apartment . Unfortunately because of Covid19 on the rampage here 
I don't have access to my friends workstation so I can't retrieve the 
debug information you requested. But the problem she has is that when 
she clicks any of


in the Digikam Editor nothing happens. Everything else works fine. On my 
workstation Digikam works flawlessly including Colour,Enhance and Transform.

The last thing I tried on her WS was to uninstall Digikam and clean the 
Windows10 register of all references to Digikam and then reinstall the 
program. But the problem prevailed. I tried the same procedure with the 
beta 7.2.0 release but to no avail.

In a few weeks we will be vaccinated against covid19 and I can recover 
the debug data you require.

Oh, one other very minor bug, if it has any relevance(?), is that the 
Digikam progam icon is not displayed on the Windows taskbar on her WS, 
instead a default icon is displayed.

sincerely,

neil keane


On 2021-02-21 05:33, Bug Janitor Service wrote:
> https://bugs.kde.org/show_bug.cgi?id=431448
>
> --- Comment #3 from Bug Janitor Service <bug-janitor@kde.org> ---
> Dear Bug Submitter,
>
> This bug has been in NEEDSINFO status with no change for at least
> 15 days. Please provide the requested information as soon as
> possible and set the bug status as REPORTED. Due to regular bug
> tracker maintenance, if the bug is still in NEEDSINFO status with
> no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
> due to lack of needed information.
>
> For more information about our bug triaging procedures please read the
> wiki located here:
> https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging
>
> If you have already provided the requested information, please
> mark the bug as REPORTED so that the KDE team knows that the bug is
> ready to be confirmed.
>
> Thank you for helping us make KDE software even better for everyone!
>
Comment 5 neil keane 2021-02-22 14:50:28 UTC
Created attachment 136047 [details]
adhonglgpjfhaomn.png
Comment 6 caulier.gilles 2021-02-22 16:18:59 UTC
The now DK icon under Windows is solved with 7.2.0 pre release.

7.2.0 will be released soon. We are near the final stage ready to publish.

In all cases, the 7.2.0 pre release must be tested instead 7.2.0 beta2 or RC. The last build can be always found in this repository :

https://files.kde.org/digikam/

Best
Gilles Caulier
Comment 7 Bug Janitor Service 2021-03-09 04:33:30 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Bug Janitor Service 2021-03-24 04:33:51 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!