Bug 431131 - System tray crash causes Plasma shell/KWin to freeze
Summary: System tray crash causes Plasma shell/KWin to freeze
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: System Tray widget (show other bugs)
Version: 5.20.4
Platform: Neon Linux
: NOR crash
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-01-04 03:10 UTC by yamiyukisenpai
Modified: 2021-02-03 04:33 UTC (History)
2 users (show)

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Sentry Crash Report:


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Description yamiyukisenpai 2021-01-04 03:10:00 UTC
SUMMARY
This doesn't happen at launch, but sometimes it happens after few days after boot, or few hours.  The system  tray would crash and freeze up the Latte dock panel, and no widgets in the panels would respond.  I switched the compositor from smooth to crisp,  reboot, and it seems to be fine so far. 

OBSERVED RESULT
* Panel would stop responding
* `kwin --replace`, `latte-dock --replace, & `plasmashell --replace` don't work
* I can still use KRunner

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Operating System: KDE neon Testing Edition
KDE Plasma Version: 5.20.4
KDE Frameworks Version: 5.78.0
Qt Version: 5.15.2
Kernel Version: 5.8.0-33-generic
OS Type: 64-bit
Processors: 4 × Intel® Core™ i5-6500 CPU @ 3.20GHz
Memory: 15.6 GiB of RAM
Graphics Processor: GeForce GTX 1060 6GB/PCIe/SSE2

ADDITIONAL INFORMATION
Comment 1 Nate Graham 2021-01-04 20:28:21 UTC
Can you attach a backtrace of the crash? See
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Comment 2 Konrad Materka 2021-01-04 20:33:21 UTC
As Nate wrote, without proper crash report we can't do anything.
Latte Dock is know to cause errors, it has it's own modified version of system tray. Can you try default panel and confirm if the problem still occurs?
Comment 3 Bug Janitor Service 2021-01-19 04:33:20 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2021-02-03 04:33:19 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!