Bug 431118 - by using filters digikam 7.1.0 is crashing at Windows10 Prof 64Bit
Summary: by using filters digikam 7.1.0 is crashing at Windows10 Prof 64Bit
Status: RESOLVED FIXED
Alias: None
Product: digikam
Classification: Applications
Component: Albums-Filters (show other bugs)
Version: 7.1.0
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-01-03 17:31 UTC by Rudolf Franz Schlosser
Modified: 2022-02-18 21:18 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In: 7.6.0
Sentry Crash Report:


Attachments
attachment-24961-0.html (3.01 KB, text/html)
2021-01-03 18:09 UTC, Rudolf Franz Schlosser
Details
attachment-3448-0.html (3.14 KB, text/html)
2021-01-04 14:16 UTC, Rudolf Franz Schlosser
Details
C5BDF6EC7C9C4574A85266709CF12A57.png (213.67 KB, image/png)
2021-01-04 14:47 UTC, Rudolf Franz Schlosser
Details
attachment-6018-0.html (3.13 KB, text/html)
2021-01-04 15:18 UTC, Rudolf Franz Schlosser
Details
FA7227B8A2A04B74B8A0ED5B1D9CACB6.png (221.08 KB, image/png)
2021-01-04 20:25 UTC, Rudolf Franz Schlosser
Details
attachment-23521-0.html (3.86 KB, text/html)
2021-01-05 07:55 UTC, Rudolf Franz Schlosser
Details
attachment-5931-0.html (3.61 KB, text/html)
2021-01-05 13:53 UTC, Rudolf Franz Schlosser
Details
attachment-18594-0.html (5.39 KB, text/html)
2021-01-05 16:55 UTC, Rudolf Franz Schlosser
Details
attachment-2038-0.html (3.76 KB, text/html)
2021-01-06 10:40 UTC, Rudolf Franz Schlosser
Details
attachment-8830-0.html (3.74 KB, text/html)
2021-01-10 16:28 UTC, Rudolf Franz Schlosser
Details

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Description Rudolf Franz Schlosser 2021-01-03 17:31:37 UTC
SUMMARY
in case of using filter it crashes. The crash time is different. Somtimes filter shows a result and crash after doing next step, sometimes at once.  

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: Windos Prof 64Bit
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Gerätename	DESKTOP-H8ILCT6
Prozessor	Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz   3.60 GHz
Installierter RAM	32,0 GB
Produkt-ID	00330-51789-09293-AAOEM
Systemtyp	64-Bit-Betriebssystem, x64-basierter Prozessor
Edition	Windows 10 Pro
Version	20H2
Installiert am	‎29.‎06.‎2020
Betriebssystembuild	19042.685
Leistung	Windows Feature Experience Pack 120.2212.551.0
Comment 1 Maik Qualmann 2021-01-03 17:43:37 UTC
I assume you are using the 32 bit digiKam version on your 64 bit Windows. Download the 64 bit digiKam-7.2.0-RC here and test it:

https://files.kde.org/digikam/

Maik
Comment 2 caulier.gilles 2021-01-03 17:49:07 UTC
Maik,

Definitively, we need to drop 32 bits from now, as we receive more and more memory problem with these bundle versions.

Your viewpoint ?

Gilles
Comment 3 Maik Qualmann 2021-01-03 17:55:47 UTC
From my side, immediately. ((:-))
It also saves you a lot of useless compilation time.

Maik
Comment 4 caulier.gilles 2021-01-03 17:56:59 UTC
Ok, i will patch release scripts in this way.

Gilles
Comment 5 Rudolf Franz Schlosser 2021-01-03 18:09:10 UTC
Created attachment 134522 [details]
attachment-24961-0.html

Hi Mayk,
thanks for your quick response. I installed 64Bit version of digikam as you suggested in your link also all additional plug ins. Digikam works faster but by using filter same problem as in front named.

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Sonntag, 3. Januar 2021 18:55
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #3 from Maik Qualmann <metzpinguin@gmail.com> ---
From my side, immediately. ((:-))
It also saves you a lot of useless compilation time.

Maik
Comment 6 Maik Qualmann 2021-01-03 18:15:14 UTC
We need the debug output from the Microsoft program DebugView (don't forget to set the environment variable) as described here:

https://www.digikam.org/contribute/

Maik
Comment 7 Rudolf Franz Schlosser 2021-01-03 19:01:55 UTC
Hi, Maik, attached the new crash file. 

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Sonntag, 3. Januar 2021 19:15
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #6 from Maik Qualmann <metzpinguin@gmail.com> ---
We need the debug output from the Microsoft program DebugView (don't forget to
set the environment variable) as described here:

https://www.digikam.org/contribute/

Maik
Comment 8 Maik Qualmann 2021-01-03 19:19:05 UTC
Unfortunately no attachment available by mail. Please use the bug tracker directly: https://bugs.kde.org/show_bug.cgi?id=431118

Maik
Comment 9 Rudolf Franz Schlosser 2021-01-04 14:16:00 UTC
Created attachment 134538 [details]
attachment-3448-0.html

Hi Maik, 
I copied all dmp files into my Magenta Cloud. Pls. Foöllow the link
https://www.magentacloud.de/share/vu3sq3y46m

Best regards
Rudi

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Sonntag, 3. Januar 2021 20:19
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #8 from Maik Qualmann <metzpinguin@gmail.com> ---
Unfortunately no attachment available by mail. Please use the bug tracker
directly: https://bugs.kde.org/show_bug.cgi?id=431118

Maik
Comment 10 Maik Qualmann 2021-01-04 14:41:19 UTC
These are not log files from the Microsoft DebugView program. I have to see if I can do something with it tonight.
Another question, do you mean with "Filter" the Filters tab in the right sidebar? And which filter option do you use?

Maik
Comment 11 Rudolf Franz Schlosser 2021-01-04 14:47:41 UTC
Created attachment 134539 [details]
C5BDF6EC7C9C4574A85266709CF12A57.png

Question:
Another question, do you mean with "Filter" the Filters tab in the right
sidebar?
Answer:
Yes I mean

Question:
And which filter option do you use?


Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Montag, 4. Januar 2021 15:41
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #10 from Maik Qualmann <metzpinguin@gmail.com> ---
These are not log files from the Microsoft DebugView program. I have to see if
I can do something with it tonight.
Another question, do you mean with "Filter" the Filters tab in the right
sidebar? And which filter option do you use?

Maik
Comment 12 Rudolf Franz Schlosser 2021-01-04 15:18:02 UTC
Created attachment 134540 [details]
attachment-6018-0.html

I transfered Microsoft log files also into the Cloud

https://www.magentacloud.de/share/96w.dt3vwy

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Montag, 4. Januar 2021 15:41
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #10 from Maik Qualmann <metzpinguin@gmail.com> ---
These are not log files from the Microsoft DebugView program. I have to see if
I can do something with it tonight.
Another question, do you mean with "Filter" the Filters tab in the right
sidebar? And which filter option do you use?

Maik
Comment 13 Maik Qualmann 2021-01-04 17:59:45 UTC
Ok, you have tons of JPGs, CR2, TIFF and also XCF images that cannot be read. I would suspect your drive is defective. Make a data backup and a drive check. In the end it always fails with this file:

G:/Bilder/2016/2016-06-26/Composing_DJ8A4816_V1.xcf

Can you make it available for me to test? Our QImageLoader is responsible for XCF files and it seems to crash with this defective XCF image.

Maik
Comment 14 Rudolf Franz Schlosser 2021-01-04 20:25:54 UTC
Created attachment 134548 [details]
FA7227B8A2A04B74B8A0ED5B1D9CACB6.png

I understood,
I checked my Picture HDD with Windows „chkdsk /f“.
Also I tested system files of integrity with „sfc /scannow“ which are stored at SSD c:\

There were no mistakes  at Picture HDD investigates and  no violations of integrity were found. Pls see attached picture which is unfortunately in German.
You are right that all pictures which are labeled with error#11 has been destroyed by a HDD crash in front. I copied them in the hope of finding a programm with which I can still save them. 
I copied also all named xcf files to the Cloud too.
https://www.magentacloud.de/share/rfpxgjpvv6

I am using gimp 2.10.22 for Windows. I opened  all xcf files for working with them in gimp. 

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Montag, 4. Januar 2021 18:59
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #13 from Maik Qualmann <metzpinguin@gmail.com> ---
Ok, you have tons of JPGs, CR2, TIFF and also XCF images that cannot be read. I
would suspect your drive is defective. Make a data backup and a drive check. In
the end it always fails with this file:

G:/Bilder/2016/2016-06-26/Composing_DJ8A4816_V1.xcf

Can you make it available for me to test? Our QImageLoader is responsible for
XCF files and it seems to crash with this defective XCF image.

Maik
Comment 15 Maik Qualmann 2021-01-04 21:35:23 UTC
Ok, if you had a defective HDD, it explains the defective images. Our JPG and PNG loader can load defective  images, your images are probably already defective at the beginning.

Yes, some of the defective XCF files can still be loaded with Gimp, all programs that are based on the so-called KImageFormat plugin cannot. However, digiKam does not crash with these images under Linux or Windows. Nevertheless, I suspect that the crash with you is related to a defective image.

Perhaps they can narrow down the image that leads to crash.

Maik
Comment 16 Rudolf Franz Schlosser 2021-01-05 07:55:20 UTC
Created attachment 134562 [details]
attachment-23521-0.html

Good Morning,

than I will move the defective iImages to another device. 
Than Digikam has to be start effectively and do not crash. Will see.
What I am not understand is that I can open all xcf files with gimp and can work with it. Why should these files be defective. Is there are a possibility that I can find out the defective files?

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Montag, 4. Januar 2021 22:35
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #15 from Maik Qualmann <metzpinguin@gmail.com> ---
Ok, if you had a defective HDD, it explains the defective images. Our JPG and
PNG loader can load defective  images, your images are probably already
defective at the beginning.

Yes, some of the defective XCF files can still be loaded with Gimp, all
programs that are based on the so-called KImageFormat plugin cannot. However,
digiKam does not crash with these images under Linux or Windows. Nevertheless,
I suspect that the crash with you is related to a defective image.

Perhaps they can narrow down the image that leads to crash.

Maik
Comment 17 Rudolf Franz Schlosser 2021-01-05 13:53:05 UTC
Created attachment 134576 [details]
attachment-5931-0.html

Now I eliminated all of defective picture files to another device and also xcf. Digikam chrashed again. Pls find Log file 
https://www.magentacloud.de/share/gjlnk4e4ac

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Montag, 4. Januar 2021 22:35
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #15 from Maik Qualmann <metzpinguin@gmail.com> ---
Ok, if you had a defective HDD, it explains the defective images. Our JPG and
PNG loader can load defective  images, your images are probably already
defective at the beginning.

Yes, some of the defective XCF files can still be loaded with Gimp, all
programs that are based on the so-called KImageFormat plugin cannot. However,
digiKam does not crash with these images under Linux or Windows. Nevertheless,
I suspect that the crash with you is related to a defective image.

Perhaps they can narrow down the image that leads to crash.

Maik
Comment 18 Rudolf Franz Schlosser 2021-01-05 16:55:53 UTC
Created attachment 134580 [details]
attachment-18594-0.html

Maik,
as you can see in log file there were some defective files found additionaly. I did my job. Now the fliles are clean and not any longer  corrupt. 
New log file is in Cloud. 
https://www.magentacloud.de/lnk/QTili9Tz

Digikam crashed always. Awaiting your assistance and response. Thanks. 

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Rudolf Franz Schlosser
Gesendet: Dienstag, 5. Januar 2021 14:52
An: bug-control@kde.org
Betreff: AW: [digikam] [Bug 431118] by using filters digikam 7.1.0 iscrashing atWindows10 Prof 64Bit

Now I eliminated all of defective picture files to another device and also xcf. Digikam chrashed again. Pls find Log file 
https://www.magentacloud.de/share/gjlnk4e4ac

Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Montag, 4. Januar 2021 22:35
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #15 from Maik Qualmann <metzpinguin@gmail.com> ---
Ok, if you had a defective HDD, it explains the defective images. Our JPG and
PNG loader can load defective  images, your images are probably already
defective at the beginning.

Yes, some of the defective XCF files can still be loaded with Gimp, all
programs that are based on the so-called KImageFormat plugin cannot. However,
digiKam does not crash with these images under Linux or Windows. Nevertheless,
I suspect that the crash with you is related to a defective image.

Perhaps they can narrow down the image that leads to crash.

Maik
Comment 19 Maik Qualmann 2021-01-05 20:32:41 UTC
This TIF file could cause the crash:

G:/Bilder/2014/2014-09-19/19092014 165.tif

I am also surprised that for numerous MPG and 3GP video files cannot be create a thumbnail. The TIF image is a good candidate for the cause of the crash, we already have bug reports that TIF files crash more frequently under Windows with digiKam. If the TIF is the cause, I would like to have it for testing.

Maik
Comment 20 Rudolf Franz Schlosser 2021-01-06 10:40:53 UTC
Created attachment 134608 [details]
attachment-2038-0.html

Maik,
in your e-mail named tiff file was defectiv. I moved the file and started digiKam again. It crashed. Both files (log & tif) I put in the Cloud.
https://www.magentacloud.de/share/wetv5ma3c5

What I not understand, that this tif file 19092014 165.tif wasn’t shown with Error#11 in one of the log files bevor.


Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Dienstag, 5. Januar 2021 21:32
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #19 from Maik Qualmann <metzpinguin@gmail.com> ---
This TIF file could cause the crash:

G:/Bilder/2014/2014-09-19/19092014 165.tif

I am also surprised that for numerous MPG and 3GP video files cannot be create
a thumbnail. The TIF image is a good candidate for the cause of the crash, we
already have bug reports that TIF files crash more frequently under Windows
with digiKam. If the TIF is the cause, I would like to have it for testing.

Maik
Comment 21 Rudolf Franz Schlosser 2021-01-10 16:28:52 UTC
Created attachment 134719 [details]
attachment-8830-0.html

Maik,

Many thanks for your assistance regarding bug finding. Are there any news regarding the files I sent? 
After cleaning up of my picture cataloque Digikam crashed again. Meanwhile it runs without problems although I didn`t do anything.

Using the Keyword filter is currently without problems. Hope, that the problem is solved anyway.
Best regards 
Rudi
Mit freundlichem Gruß
Rudolf Franz Schlosser

78052 Villingen-Schwenningen

Görlitzer Straße 17
Tel.: +49 7721 946 86 14

Gesendet von Mail für Windows 10

Von: Maik Qualmann
Gesendet: Dienstag, 5. Januar 2021 21:32
An: rudolf.franz.schlosser@freenet.de
Betreff: [digikam] [Bug 431118] by using filters digikam 7.1.0 is crashing atWindows10 Prof 64Bit

https://bugs.kde.org/show_bug.cgi?id=431118

--- Comment #19 from Maik Qualmann <metzpinguin@gmail.com> ---
This TIF file could cause the crash:

G:/Bilder/2014/2014-09-19/19092014 165.tif

I am also surprised that for numerous MPG and 3GP video files cannot be create
a thumbnail. The TIF image is a good candidate for the cause of the crash, we
already have bug reports that TIF files crash more frequently under Windows
with digiKam. If the TIF is the cause, I would like to have it for testing.

Maik
Comment 22 caulier.gilles 2021-03-30 06:53:37 UTC
digiKam 7.2.0 official release is published with more than 360 files closed from bugzilla:

https://www.digikam.org/news/2021-03-22-7.2.0_release_announcement/

Can you reproduce the dysfunction with this version ?

Thanks in advance for your feedback

Gilles Caulier
Comment 23 caulier.gilles 2021-12-15 05:12:20 UTC
Rudolf,

Stable digiKam 7.4.0 is published. Please check if problem is reproducible.

https://www.digikam.org/download/

Thanks in advance

Gilles Caulier
Comment 24 Maik Qualmann 2022-01-20 19:55:52 UTC
Git commit 5c8108678c1c62be48afab2c4bdb1634f38a1b14 by Maik Qualmann.
Committed on 20/01/2022 at 19:52.
Pushed by mqualmann into branch 'master'.

the type long probably only has 32 bits under Windows
But this is not enough as an offset counter.
Related: bug 448645, bug 425886, bug 420868

M  +9    -9    core/dplugins/dimg/tiff/dimgtiffloader_load.cpp

https://invent.kde.org/graphics/digikam/commit/5c8108678c1c62be48afab2c4bdb1634f38a1b14