Bug 430118 - GPL Ghostscript 9.53.3: Unrecoverable error, exit code 1
Summary: GPL Ghostscript 9.53.3: Unrecoverable error, exit code 1
Status: RESOLVED NOT A BUG
Alias: None
Product: okular
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-12-07 18:03 UTC by Germano Massullo
Modified: 2020-12-08 11:41 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
cups_errors (450.85 KB, text/plain)
2020-12-07 18:03 UTC, Germano Massullo 		Details
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Description Germano Massullo 2020-12-07 18:03:30 UTC 
Created attachment 133921 [details]
cups_errors

SUMMARY
I have a particular PDF document that triggers a Ghostscript error. Since I don't know if it's a Poppler or CUPS error, I start reporting it here, then we will see if I have to report it someelsewhere.
Since I cannot publish the PDF here, I will send it by e-mail to any of the Okular developers that need it.
I attach CUPS debuginfos that I got by using "LogLevel debug" in /etc/cups/cupsd.conf

STEPS TO REPRODUCE
1. Open the document, press CTRl + P to print
2. Open Options button, select "Pages" and write 544 (or any other number)
3. Click Print button

OBSERVED RESULT
Nothing happens, document stuck in CUPS print queue

EXPECTED RESULT
Print the page

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 
Okular 20.08.3
KDE Frameworks 5.76.0
Qt 5.15.1
poppler 0.90.0
cups-2.3.3
Comment 1 Albert Astals Cid 2020-12-07 19:11:43 UTC 
Without the pdf, we can't know
Comment 2 Germano Massullo 2020-12-07 19:23:57 UTC 
(In reply to Albert Astals Cid from comment #1)
> Without the pdf, we can't know

PDF sent by e-mail
Comment 3 Albert Astals Cid 2020-12-07 22:30:44 UTC 
print preview works fine (print preview works by generating the ps file and opening it back in okular), so not an okular bug.
Comment 4 Germano Massullo 2020-12-08 11:41:17 UTC 
For further reference: https://github.com/apple/cups/issues/5865