Bug 428253 - i can't open my krita anymore. it stucks up on loading brush presets, then closes and the application never opens again. i can't use/operate it anymore please do help me i really want to use krita
Summary: i can't open my krita anymore. it stucks up on loading brush presets, then cl...
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: General (other bugs)
Version First Reported In: unspecified
Platform: Microsoft Windows Microsoft Windows
: NOR major
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-10-26 01:43 UTC by Chezka Pascual
Modified: 2020-11-25 04:34 UTC (History)
2 users (show)

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Latest Commit:
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Sentry Crash Report:

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Description Chezka Pascual 2020-10-26 01:43:10 UTC 
SUMMARY


STEPS TO REPRODUCE
1. opening the application
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Christoph Feck 2020-10-26 03:39:54 UTC 
Please provide the information requested in the template (steps to reproduce, observed result, expected result, software versions, including Krita version).
Comment 2 Halla Rempt 2020-10-26 09:15:35 UTC 
Please check whether there's a kritacrash.log file in %LOCALAPPDATA% and attach it to this bug report. 

Please also check whether the problem goes away after resetting Krita's configuration (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration).
Comment 3 Bug Janitor Service 2020-11-10 04:33:48 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2020-11-25 04:34:02 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!