Bug 428189 - Kdenlive crashing when creating a new project
Summary: Kdenlive crashing when creating a new project
Status: RESOLVED WORKSFORME
Alias: None
Product: kdenlive
Classification: Applications
Component: Rendering & Export (show other bugs)
Version: 20.08.2
Platform: Microsoft Windows Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: Jean-Baptiste Mardelle
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-10-24 17:02 UTC by joonatan.rinne
Modified: 2021-04-15 04:33 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:
fritzibaby: Translation_missing+


Attachments
More detailed crash log. (18.87 KB, text/plain)
2020-11-02 20:25 UTC, joonatan.rinne
Details
Another detailed crash log from x64dbg. (1.06 KB, text/plain)
2020-11-28 15:25 UTC, joonatan.rinne
Details

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Description joonatan.rinne 2020-10-24 17:02:50 UTC
Kdenlive crashes whenever creating a new project, unless the project is created on top of a project already open. Then it works fine.

Bug report from Windows Event Viewer:
P1: kdenlive.exe
P2: 0.0.0.0
P3: 00000000
P4: libmlt++-3.dll
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: 0000000000006e1b
P9: 
P10:
Comment 1 emohr 2020-10-25 09:22:36 UTC
Please try these steps: https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version.2C_timeline_snaps_back.2C_cannot_import_clip. 

If it doesn't solve the issue let me know the steps you do for the crash.
Comment 2 joonatan.rinne 2020-11-02 20:25:19 UTC
Created attachment 132970 [details]
More detailed crash log.
Comment 3 emohr 2020-11-03 18:08:47 UTC
Click on Help -> reset configuration. Try again.
Comment 4 joonatan.rinne 2020-11-11 18:49:41 UTC
It still crashes.
Comment 5 joonatan.rinne 2020-11-28 15:25:59 UTC
Created attachment 133700 [details]
Another detailed crash log from x64dbg.
Comment 6 emohr 2020-11-28 15:49:32 UTC
The audioclientcore.cpp error could be a microphone or webcam restriction in Kaspersky antivirus or other antivirus programs. Please check your antivirus settings. 

Do you are on windows 8?
Comment 7 joonatan.rinne 2020-11-28 15:56:58 UTC
I'm on Windows 10.
Comment 8 joonatan.rinne 2020-11-28 16:28:09 UTC
Also, I don't have Kaspersky or any other antivirus programs, just Windows Security.
Comment 9 emohr 2020-11-28 17:33:02 UTC
Can you start Kdenlive? If so -> CTRL+Shift+, (coma) -> Playback -> Audio driver -> try Wasapi or DirectSound (or WINMM for Win7).
Comment 10 joonatan.rinne 2020-11-28 17:47:14 UTC
I can start it, and edit settings, but it crashes as soon as I create a new project. Changing to Directsound or Wasapi didn't help.
Comment 11 joonatan.rinne 2020-11-28 17:53:08 UTC
But with WinMM, it doesn't crash anymore!
Comment 12 emohr 2020-11-28 18:32:36 UTC
Interesting. 
Adding clip to the timeline and playback is still fluent when you set to WinMM? 
What CPU and sound card/processor do you have?
Comment 13 Julius Künzel 2021-03-16 19:06:39 UTC
Can you please provide the information requested above? Please test also if this still occurs with the latest version (20.12.3 at the moment, https://kdenlive.org/en/download/)
Comment 14 Bug Janitor Service 2021-03-31 04:33:32 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 15 Bug Janitor Service 2021-04-15 04:33:27 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!