SUMMARY Krita crashed. This has happened many times. STEPS TO REPRODUCE 1. 2. 3. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: 10.13.6 Linux/KDE Plasma: (available in About System) KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
I'm sorry, but we will need more information. * Can you remember what you were doing when Krita crashed? * You selected "Animation" as the component that crashed; were you working on animations? * Did macOS show a crash dialog with more information? If so, please attach that to this bug report. * If you open Terminal.app and start Krita like /Applications/krita.app/Contents/macOS/krita, does Krita print anything to the terminal if you reproduce the crash? If so, please copy everything into a comment in this bug report.
Oh, and could you please attach the contents of help->system information for bug reports and help->krita log for bug reports to this ticket?
Krita Version: 4.3.0 Languages: Hidpi: true Qt Version (compiled): 5.12.8 Version (loaded): 5.12.8 OS Information Build ABI: x86_64-little_endian-lp64 Build CPU: x86_64 CPU: x86_64 Kernel Type: darwin Kernel Version: 17.7.0 Pretty Productname: macOS High Sierra (10.13) Product Type: osx Product Version: 10.13 OpenGL Info Vendor: "ATI Technologies Inc." Renderer: "AMD Radeon HD 6630M OpenGL Engine" Version: "4.1 ATI-1.68.25" Shading language: "4.10" Requested format: QSurfaceFormat(version 3.2, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::CoreProfile) Current format: QSurfaceFormat(version 4.1, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::CoreProfile) Version: 4.1 Supports deprecated functions false is OpenGL ES: false QPA OpenGL Detection Info supportsDesktopGL: true supportsOpenGLES: false isQtPreferOpenGLES: false Hardware Information GPU Acceleration: auto Memory: 8192 Mb Number of Cores: 4 Swap Location: /private/var/folders/q5/4lg2t2fs28140_y09nfmhh4h0000gn/T Current Settings Current Swap Location: /private/var/folders/q5/4lg2t2fs28140_y09nfmhh4h0000gn/T Current Swap Location writable: true Undo Enabled: true Undo Stack Limit: 30 Use OpenGL: true Use OpenGL Texture Buffer: true Use AMD Vectorization Workaround: false Canvas State: OPENGL_SUCCESS Autosave Interval: 900 Use Backup Files: true Number of Backups Kept: 1 Backup File Suffix: ~ Backup Location: Same Folder as the File Backup Location writable: false Use Win8 Pointer Input: false Use RightMiddleTabletButton Workaround: false Levels of Detail Enabled: false Use Zip64: false Display Information Number of screens: 1 Screen: 0 Name: LG IPS FULLHD Depth: 24 Scale: 1 Resolution in pixels: 1920x1080 Manufacturer: Model: Refresh Rate: 60
================================================================================ SESSION: 13 Oct 2020 14:12:04 +0530. Executing /Applications/krita.app/Contents/MacOS/krita Krita Version: 4.3.0, Qt version compiled: 5.12.8, loaded: 5.12.8. Process ID: 2554 -- -- -- -- -- -- -- -- 13 Oct 2020 14:12:04 +0530: Style: fusion. Available styles: macintosh, Windows, Fusion 13 Oct 2020 14:12:42 +0530: Created image "Unnamed", 1600 * 1200 pixels, 100 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 2 13 Oct 2020 14:27:43 +0530: Autosaving: /Users/lesterwilfred/krita-2554-document_0-autosave.kra 13 Oct 2020 14:27:43 +0530: Converting from application/x-krita to application/x-krita. Location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Real location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Batchmode: 0. Configuration: none 13 Oct 2020 14:27:43 +0530: Completed saving /Users/lesterwilfred/krita-2554-document_0-autosave.kra (mime: application/x-krita). Result: OK. Size: 73833. MD5 Hash: 423f3b75f190d759d1896b088bca1307 KRITA DID NOT CLOSE CORRECTLY ================================================================================ SESSION: 13 Oct 2020 14:41:28 +0530. Executing /Applications/krita.app/Contents/MacOS/krita Krita Version: 4.3.0, Qt version compiled: 5.12.8, loaded: 5.12.8. Process ID: 2627 -- -- -- -- -- -- -- -- 13 Oct 2020 14:41:28 +0530: Style: fusion. Available styles: macintosh, Windows, Fusion 13 Oct 2020 14:42:14 +0530: Importing application/x-krita to application/x-krita. Location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Real location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Batchmode: 0 13 Oct 2020 14:42:14 +0530: Loaded image from application/x-krita. Size: 1600 * 1200 pixels, 1.38889 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 4 13 Oct 2020 14:44:18 +0530: CLOSING SESSION ================================================================================ SESSION: 13 Oct 2020 15:44:08 +0530. Executing /Applications/krita.app/Contents/MacOS/krita Krita Version: 4.3.0, Qt version compiled: 5.12.8, loaded: 5.12.8. Process ID: 3272 -- -- -- -- -- -- -- -- 13 Oct 2020 15:44:08 +0530: Style: fusion. Available styles: macintosh, Windows, Fusion 13 Oct 2020 15:44:21 +0530: Importing application/x-krita to application/x-krita. Location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Real location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Batchmode: 0 13 Oct 2020 15:44:21 +0530: Loaded image from application/x-krita. Size: 1600 * 1200 pixels, 1.38889 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 4 KRITA DID NOT CLOSE CORRECTLY ================================================================================ SESSION: 13 Oct 2020 15:59:22 +0530. Executing /Applications/krita.app/Contents/MacOS/krita Krita Version: 4.3.0, Qt version compiled: 5.12.8, loaded: 5.12.8. Process ID: 3410 -- -- -- -- -- -- -- -- 13 Oct 2020 15:59:22 +0530: Style: fusion. Available styles: macintosh, Windows, Fusion 13 Oct 2020 15:59:33 +0530: Importing application/x-krita to application/x-krita. Location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Real location: /Users/lesterwilfred/krita-2554-document_0-autosave.kra. Batchmode: 0 13 Oct 2020 15:59:33 +0530: Loaded image from application/x-krita. Size: 1600 * 1200 pixels, 1.38889 dpi. Color model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 4
(In reply to Boudewijn Rempt from comment #1) > I'm sorry, but we will need more information. > > * Can you remember what you were doing when Krita crashed? > * You selected "Animation" as the component that crashed; were you working > on animations? > * Did macOS show a crash dialog with more information? If so, please attach > that to this bug report. > * If you open Terminal.app and start Krita like > /Applications/krita.app/Contents/macOS/krita, does Krita print anything to > the terminal if you reproduce the crash? If so, please copy everything into > a comment in this bug report. Hello, Yes, I was deleting a layer when krita crashed suddenly.The second time, it just crashed when I was about to close the software. Yes I was planning on working on an animation but I couldn't even start that as it crashed before I could draw anything full. Yes it did and I had sent the report to apple. Let me try to find it. I didn't quite understand what terminal.app is
Hello. Do you want the whole bug report which was sent me to me by macOs?
Yes, the macOS bug report should be at least a bit useful. As for terminal.app, open launchpad, go to Other and double-click on Terminal.
Oh, and which model is your mac? The information is in Apple->About This Mac.
(In reply to Boudewijn Rempt from comment #8) > Oh, and which model is your mac? The information is in Apple->About This Mac. I use a mac mini (Mid 2011)
(In reply to Boudewijn Rempt from comment #7) > Yes, the macOS bug report should be at least a bit useful. As for > terminal.app, open launchpad, go to Other and double-click on Terminal. For the terminal thing, nothing was given to me when I entered what you told me to
Sorry turns out I had mis typed something in the terminal.app. So turns out that when I typed what you told me to, some stuff got printed onto terminal and the krita application opened up normally
(In reply to raphaelvalladares21 from comment #11) > Sorry turns out I had mis typed something in the terminal.app. So turns out > that when I typed what you told me to, some stuff got printed onto terminal > and the krita application opened up normally Some warnings got printed
(In reply to raphaelvalladares21 from comment #12) > (In reply to raphaelvalladares21 from comment #11) > > Sorry turns out I had mis typed something in the terminal.app. So turns out > > that when I typed what you told me to, some stuff got printed onto terminal > > and the krita application opened up normally > > Some warnings got printed Some warnings got printed on terminal*
okay, then it might be useful to paste those in a comment, once you've provoked the crash again. Another thing I've just thought of: if this is a 2011 mac mini with an ATI GPU, it might be better to disable canvas acceleration in krita's settings. I'd still like to see an OS crash report, though.
Thanks for your comment! Automatically switching the status of this bug to REPORTED so that the KDE team knows that the bug is ready to get confirmed. In the future you may also do this yourself when providing needed information.
Hello! i am trying to send the macOS crash report but it appears to be too long in characters. Please guide me on how to send it to you
You can save it as a text file and attach it to the bug report as an attachment? If that fails, try to mail it to vurian@gmail.com (that's me...)
Ok I will try that! Also can you tell me how to disable canvas acceleration?
Open the Krita menu next to the apple menu, select Preferences, go to Display and deselect Canvas Graphics Acceleration
Thanks! I sent you the crash report via email
Got it. I'll paste the relevant bit here. Ivan, to me this looks like Qt has problems calling into macOS, maybe because of a target API level issue or something like that? The crash likely wouldn't happen on newer versions of macOS. Process: krita [3410] Path: /Applications/krita.app/Contents/MacOS/krita Identifier: org.krita Version: 4.3.0 (???) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: krita [3410] User ID: 501 Date/Time: 2020-10-13 16:34:53.513 +0530 OS Version: Mac OS X 10.13.6 (17G14019) Report Version: 12 Anonymous UUID: 02C47BF4-394B-EDE5-04D9-AED094C9D670 Time Awake Since Boot: 11000 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000028 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0] VM Regions Near 0x28: --> __TEXT 0000000108651000-00000001092c5000 [ 12.5M] r-x/r-x SM=COW /Applications/krita.app/Contents/MacOS/krita Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libqcocoa.dylib 0x000000010f6e02af 0x10f6a4000 + 246447 1 libqcocoa.dylib 0x000000010f6e38e5 0x10f6a4000 + 260325 2 libqcocoa.dylib 0x000000010f6e269e 0x10f6a4000 + 255646 3 org.qt-project.QtCore 0x000000010cedad35 QMetaObject::activate(QObject*, int, int, void**) + 1765 4 org.qt-project.QtGui 0x000000010c633b95 QGuiApplicationPrivate::processActivatedEvent(QWindowSystemInterfacePrivate::ActivatedWindowEvent*) + 1141 5 org.qt-project.QtGui 0x000000010c611fb3 bool QWindowSystemInterfacePrivate::handleWindowSystemEvent<QWindowSystemInterface::SynchronousDelivery>(QWindowSystemInterfacePrivate::WindowSystemEvent*) + 115 6 org.qt-project.QtCore 0x000000010ceb50a2 QMetaMethod::invoke(QObject*, Qt::ConnectionType, QGenericReturnArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument) const + 1298 7 libqcocoa.dylib 0x000000010f6c69b1 0x10f6a4000 + 141745 8 com.apple.Foundation 0x00007fff35f52e20 -[__NSObserver _doit:] + 303 9 com.apple.CoreFoundation 0x00007fff33e2639c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 10 com.apple.CoreFoundation 0x00007fff33e2626a _CFXRegistrationPost + 458 11 com.apple.CoreFoundation 0x00007fff33e25fa1 ___CFXNotificationPost_block_invoke + 225 12 com.apple.CoreFoundation 0x00007fff33de4b32 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1826 13 com.apple.CoreFoundation 0x00007fff33de3bc3 _CFXNotificationPost + 659 14 com.apple.Foundation 0x00007fff35f12047 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 15 com.apple.AppKit 0x00007fff315790e1 -[NSWindow resignKeyWindow] + 867 16 com.apple.AppKit 0x00007fff315dbbe9 -[NSPanel resignKeyWindow] + 78 17 com.apple.AppKit 0x00007fff3153a8b8 -[NSWindow _orderOutAndCalcKeyWithCounter:stillVisible:docWindow:] + 253 18 com.apple.AppKit 0x00007fff314c2c0c NSPerformVisuallyAtomicChange + 146 19 com.apple.AppKit 0x00007fff31c70833 -[NSWindow _doWindowOrderOutWithWithKeyCalc:forCounter:orderingDone:docWindow:] + 85 20 com.apple.AppKit 0x00007fff31c71d26 -[NSWindow _reallyDoOrderWindowOutRelativeTo:findKey:forCounter:force:isModal:] + 446 21 com.apple.AppKit 0x00007fff314ca8ec -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 172 22 com.apple.AppKit 0x00007fff314c9765 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 287 23 com.apple.AppKit 0x00007fff314c95cb -[NSWindow orderWindow:relativeTo:] + 169 24 libqcocoa.dylib 0x000000010f6bf568 0x10f6a4000 + 111976 25 org.qt-project.QtGui 0x000000010c63b1a2 QWindowPrivate::setVisible(bool) + 1122 26 org.qt-project.QtWidgets 0x000000010bcd65b6 QWidgetPrivate::hide_sys() + 214 27 org.qt-project.QtWidgets 0x000000010bcd8f7a QWidgetPrivate::hide_helper() + 186 28 org.qt-project.QtWidgets 0x000000010bcd9459 QWidgetPrivate::setVisible(bool) + 377 29 org.qt-project.QtWidgets 0x000000010be9be51 QDialog::setVisible(bool) + 785 30 org.qt-project.QtWidgets 0x000000010be9af23 QDialog::~QDialog() + 35 31 libkritawidgetutils.19.dylib 0x000000010b769ca0 KBugReport::~KBugReport() + 64 32 libkritawidgetutils.19.dylib 0x000000010b77eca4 0x10b701000 + 515236 33 libkritawidgetutils.19.dylib 0x000000010b77e5e9 KHelpMenu::~KHelpMenu() + 41 34 org.qt-project.QtCore 0x000000010ced35c0 QObjectPrivate::deleteChildren() + 224 35 org.qt-project.QtWidgets 0x000000010bcc9303 QWidget::~QWidget() + 1203 36 libkritawidgetutils.19.dylib 0x000000010b783de9 KMainWindow::~KMainWindow() + 201 37 libkritaui.19.dylib 0x000000010a25ff75 KisMainWindow::~KisMainWindow() + 21 38 org.qt-project.QtCore 0x000000010ced3c84 QObject::event(QEvent*) + 148 39 org.qt-project.QtWidgets 0x000000010bcdaa90 QWidget::event(QEvent*) + 4784 40 org.qt-project.QtWidgets 0x000000010bde93e4 QMainWindow::event(QEvent*) + 276 41 libkritawidgetutils.19.dylib 0x000000010b786048 KMainWindow::event(QEvent*) + 696 42 org.qt-project.QtWidgets 0x000000010bc9efc0 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272 43 org.qt-project.QtWidgets 0x000000010bca0375 QApplication::notify(QObject*, QEvent*) + 581 44 libkritaui.19.dylib 0x000000010a2282ca KisApplication::notify(QObject*, QEvent*) + 26 45 org.qt-project.QtCore 0x000000010ceab154 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 46 org.qt-project.QtCore 0x000000010ceac266 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 774 47 libqcocoa.dylib 0x000000010f6daba2 0x10f6a4000 + 224162 48 libqcocoa.dylib 0x000000010f6db2a8 0x10f6a4000 + 225960 49 com.apple.CoreFoundation 0x00007fff33e2eb01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 50 com.apple.CoreFoundation 0x00007fff33ee6e5c __CFRunLoopDoSource0 + 108 51 com.apple.CoreFoundation 0x00007fff33e11ab0 __CFRunLoopDoSources0 + 208 52 com.apple.CoreFoundation 0x00007fff33e10f2d __CFRunLoopRun + 1293 53 com.apple.CoreFoundation 0x00007fff33e10787 CFRunLoopRunSpecific + 487 54 com.apple.HIToolbox 0x00007fff330f0d96 RunCurrentEventLoopInMode + 286 55 com.apple.HIToolbox 0x00007fff330f0a0f ReceiveNextEventCommon + 366 56 com.apple.HIToolbox 0x00007fff330f0884 _BlockUntilNextEventMatchingListInModeWithFilter + 64 57 com.apple.AppKit 0x00007fff3139da3b _DPSNextEvent + 2085 58 com.apple.AppKit 0x00007fff31b33e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 59 com.apple.AppKit 0x00007fff3139284d -[NSApplication run] + 764 60 libqcocoa.dylib 0x000000010f6da108 0x10f6a4000 + 221448 61 org.qt-project.QtCore 0x000000010cea689f QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 431 62 org.qt-project.QtCore 0x000000010ceab7a2 QCoreApplication::exec() + 130 63 org.krita 0x00000001086611a6 main + 10694 64 libdyld.dylib 0x00007fff5be09015 start + 1
Im really not sure. What do you think I should do? I downloaded the new version of krita and I have disabled canvas acceleration. So far, no crash but let me use it for some more time and I'll let you know what happens? Otherwise let me know what other info you need
My mac mini is an older model so downloading a new version of macos would cause the system to have compatibility issues so I cannot upgrade it any further
Yes, I understand that you cannot update further, and High Sierra still is supported by Qt, so that should work. If you have a crash again with canvas acceleration disabled, please mail me the os log again. If it doesn't happen, I have to guess that the issue really is with the driver for the AMD gpu in the mac mini.
Hello! When I went to delete a layer again, krita crashed! I typed it in terminal.app and this is what it said, qt.qpa.plugin: Could not find the Qt platform plugin "cocoa" in "" This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem. Abort trap: 6
I got another crash report from macOS so I will email that to you
Hm... These crashes are happening in literally impossible places. I'm beginning to wonder whether it wouldn't be a good idea for you to do a memory check. Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libquazip5.1.dylib 0x00000001119b98e7 QuaZip::isOpen() const + 7 1 libquazip5.1.dylib 0x00000001119c470e QuaZipFile::close() + 46 2 libquazip5.1.dylib 0x00000001119c35ad QuaZipFile::~QuaZipFile() + 45 3 libquazip5.1.dylib 0x00000001119c364e QuaZipFile::~QuaZipFile() + 14 4 libkritastore.20.dylib 0x000000010f748170 0x10f73b000 + 53616 5 libkritastore.20.dylib 0x000000010f7481fe 0x10f73b000 + 53758 6 kritakraexport.so 0x000000012878fd8e KraConverter::~KraConverter() + 46 7 kritakraexport.so 0x000000012878cf23 KraExport::convert(KisDocument*, QIODevice*, KisPinnedSharedPtr<KisPropertiesConfiguration>) + 403 8 libkritaui.20.dylib 0x000000010d857ca0 KisDocument::serializeToNativeByteArray() + 592 9 libkritaui.20.dylib 0x000000010d5b8539 0x10d466000 + 1385785 10 libkritaui.20.dylib 0x000000010d5b87b3 KisMimeData::retrieveData(QString const&, QVariant::Type) const + 371 11 libqcocoa.dylib 0x000000011382772d 0x1137df000 + 296749 12 libqcocoa.dylib 0x0000000113828f54 0x1137df000 + 302932 13 libqcocoa.dylib 0x0000000113825e99 0x1137df000 + 290457 14 libkritaui.20.dylib 0x000000010d56d524 KisClipboard::setLayers(QList<KisSharedPtr<KisNode> >, KisSharedPtr<KisImage>, bool) + 84 15 libkritaui.20.dylib 0x000000010d5d1956 KisNodeManager::cutLayersToClipboard() + 150 16 org.qt-project.QtCore 0x0000000110d5fb55 QMetaObject::activate(QObject*, int, int, void**) + 1765 17 org.qt-project.QtWidgets 0x000000010fb00b55 QAction::activate(QAction::ActionEvent) + 309 18 org.qt-project.QtWidgets 0x000000010fc83d4d 0x10fafa000 + 1613133 19 org.qt-project.QtWidgets 0x000000010fc81478 0x10fafa000 + 1602680 20 org.qt-project.QtWidgets 0x000000010fc88d02 QMenu::mouseReleaseEvent(QMouseEvent*) + 690 21 org.qt-project.QtWidgets 0x000000010fb448b7 QWidget::event(QEvent*) + 439 22 org.qt-project.QtWidgets 0x000000010fc89387 QMenu::event(QEvent*) + 1127 23 org.qt-project.QtWidgets 0x000000010fb09ee0 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272 24 org.qt-project.QtWidgets 0x000000010fb0ce46 QApplication::notify(QObject*, QEvent*) + 7670 25 libkritaui.20.dylib 0x000000010d84c7ba KisApplication::notify(QObject*, QEvent*) + 26 26 org.qt-project.QtCore 0x0000000110d2ff74 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 27 org.qt-project.QtWidgets 0x000000010fb0a807 QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer<QWidget>&, bool, bool) + 903 28 org.qt-project.QtWidgets 0x000000010fb63eb8 0x10fafa000 + 433848 29 org.qt-project.QtWidgets 0x000000010fb628de 0x10fafa000 + 428254 30 org.qt-project.QtWidgets 0x000000010fb09ee0 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272 31 org.qt-project.QtWidgets 0x000000010fb0b295 QApplication::notify(QObject*, QEvent*) + 581 32 libkritaui.20.dylib 0x000000010d84c7ba KisApplication::notify(QObject*, QEvent*) + 26 33 org.qt-project.QtCore 0x0000000110d2ff74 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 34 org.qt-project.QtGui 0x00000001104ad6a3 QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate::MouseEvent*) + 4003 35 org.qt-project.QtGui 0x00000001104946cb QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 219 36 libqcocoa.dylib 0x00000001138162a8 0x1137df000 + 225960 37 com.apple.CoreFoundation 0x00007fff53b38b01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 38 com.apple.CoreFoundation 0x00007fff53bf0e5c __CFRunLoopDoSource0 + 108 39 com.apple.CoreFoundation 0x00007fff53b1bab0 __CFRunLoopDoSources0 + 208 40 com.apple.CoreFoundation 0x00007fff53b1af2d __CFRunLoopRun + 1293 41 com.apple.CoreFoundation 0x00007fff53b1a787 CFRunLoopRunSpecific + 487 42 com.apple.HIToolbox 0x00007fff52dfad96 RunCurrentEventLoopInMode + 286 43 com.apple.HIToolbox 0x00007fff52dfaa0f ReceiveNextEventCommon + 366 44 com.apple.HIToolbox 0x00007fff52dfa884 _BlockUntilNextEventMatchingListInModeWithFilter + 64 45 com.apple.AppKit 0x00007fff510a7a3b _DPSNextEvent + 2085 46 com.apple.AppKit 0x00007fff5183de34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 47 com.apple.AppKit 0x00007fff5109c84d -[NSApplication run] + 764 48 libqcocoa.dylib 0x0000000113815108 0x1137df000 + 221448 49 org.qt-project.QtCore 0x0000000110d2b6bf QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 431 50 org.qt-project.QtWidgets 0x000000010fc873fb QMenu::exec(QPoint const&, QAction*) + 107 51 kritalayerdocker.so 0x0000000119e82920 LayerBox::slotContextMenuRequested(QPoint const&, QModelIndex const&) + 7040 52 org.qt-project.QtCore 0x0000000110d5fb55 QMetaObject::activate(QObject*, int, int, void**) + 1765 53 kritalayerdocker.so 0x0000000119e9a048 NodeView::contextMenuRequested(QPoint const&, QModelIndex const&) + 56 54 kritalayerdocker.so 0x0000000119e97be2 NodeView::contextMenuEvent(QContextMenuEvent*) + 130 55 org.qt-project.QtWidgets 0x000000010fb44e03 QWidget::event(QEvent*) + 1795 56 org.qt-project.QtWidgets 0x000000010fbebfab QFrame::event(QEvent*) + 43 57 org.qt-project.QtWidgets 0x000000010fd70739 QAbstractItemView::viewportEvent(QEvent*) + 1417 58 org.qt-project.QtWidgets 0x000000010fdde181 QTreeView::viewportEvent(QEvent*) + 513 59 kritalayerdocker.so 0x0000000119e978b4 NodeView::viewportEvent(QEvent*) + 1844 60 org.qt-project.QtCore 0x0000000110d3020e QCoreApplicationPrivate::sendThroughObjectEventFilters(QObject*, QEvent*) + 206 61 org.qt-project.QtWidgets 0x000000010fb09ecb QApplicationPrivate::notify_helper(QObject*, QEvent*) + 251 62 org.qt-project.QtWidgets 0x000000010fb0c591 QApplication::notify(QObject*, QEvent*) + 5441 63 libkritaui.20.dylib 0x000000010d84c7ba KisApplication::notify(QObject*, QEvent*) + 26 64 org.qt-project.QtCore 0x0000000110d2ff74 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 65 org.qt-project.QtWidgets 0x000000010fb643ba 0x10fafa000 + 435130 66 org.qt-project.QtWidgets 0x000000010fb628de 0x10fafa000 + 428254 67 org.qt-project.QtWidgets 0x000000010fb09ee0 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272 68 org.qt-project.QtWidgets 0x000000010fb0b295 QApplication::notify(QObject*, QEvent*) + 581 69 libkritaui.20.dylib 0x000000010d84c7ba KisApplication::notify(QObject*, QEvent*) + 26 70 org.qt-project.QtCore 0x0000000110d2ff74 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 71 org.qt-project.QtGui 0x00000001104ad6a3 QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate::MouseEvent*) + 4003 72 org.qt-project.QtGui 0x00000001104946cb QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 219 73 libqcocoa.dylib 0x00000001138162a8 0x1137df000 + 225960 74 com.apple.CoreFoundation 0x00007fff53b38b01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 75 com.apple.CoreFoundation 0x00007fff53bf0e5c __CFRunLoopDoSource0 + 108 76 com.apple.CoreFoundation 0x00007fff53b1bab0 __CFRunLoopDoSources0 + 208 77 com.apple.CoreFoundation 0x00007fff53b1af2d __CFRunLoopRun + 1293 78 com.apple.CoreFoundation 0x00007fff53b1a787 CFRunLoopRunSpecific + 487 79 com.apple.HIToolbox 0x00007fff52dfad96 RunCurrentEventLoopInMode + 286 80 com.apple.HIToolbox 0x00007fff52dfaa0f ReceiveNextEventCommon + 366 81 com.apple.HIToolbox 0x00007fff52dfa884 _BlockUntilNextEventMatchingListInModeWithFilter + 64 82 com.apple.AppKit 0x00007fff510a7a3b _DPSNextEvent + 2085 83 com.apple.AppKit 0x00007fff5183de34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 84 com.apple.AppKit 0x00007fff5109c84d -[NSApplication run] + 764 85 libqcocoa.dylib 0x0000000113815108 0x1137df000 + 221448 86 org.qt-project.QtCore 0x0000000110d2b6bf QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 431 87 org.qt-project.QtCore 0x0000000110d305c2 QCoreApplication::exec() + 130 88 org.krita 0x000000010c4e41d6 main + 10694 89 libdyld.dylib 0x00007fff7bb13015 start + 1
This is the third time krita crashed and it seems to occur whenever I try to cut a layer I think.
(In reply to Boudewijn Rempt from comment #27) > Hm... These crashes are happening in literally impossible places. I'm > beginning to wonder whether it wouldn't be a good idea for you to do a > memory check. > > Thread 0 Crashed:: Dispatch queue: com.apple.main-thread > 0 libquazip5.1.dylib 0x00000001119b98e7 QuaZip::isOpen() const > + 7 > 1 libquazip5.1.dylib 0x00000001119c470e QuaZipFile::close() + > 46 > 2 libquazip5.1.dylib 0x00000001119c35ad > QuaZipFile::~QuaZipFile() + 45 > 3 libquazip5.1.dylib 0x00000001119c364e > QuaZipFile::~QuaZipFile() + 14 > 4 libkritastore.20.dylib 0x000000010f748170 0x10f73b000 + 53616 > 5 libkritastore.20.dylib 0x000000010f7481fe 0x10f73b000 + 53758 > 6 kritakraexport.so 0x000000012878fd8e > KraConverter::~KraConverter() + 46 > 7 kritakraexport.so 0x000000012878cf23 > KraExport::convert(KisDocument*, QIODevice*, > KisPinnedSharedPtr<KisPropertiesConfiguration>) + 403 > 8 libkritaui.20.dylib 0x000000010d857ca0 > KisDocument::serializeToNativeByteArray() + 592 > 9 libkritaui.20.dylib 0x000000010d5b8539 0x10d466000 + 1385785 > 10 libkritaui.20.dylib 0x000000010d5b87b3 > KisMimeData::retrieveData(QString const&, QVariant::Type) const + 371 > 11 libqcocoa.dylib 0x000000011382772d 0x1137df000 + 296749 > 12 libqcocoa.dylib 0x0000000113828f54 0x1137df000 + 302932 > 13 libqcocoa.dylib 0x0000000113825e99 0x1137df000 + 290457 > 14 libkritaui.20.dylib 0x000000010d56d524 > KisClipboard::setLayers(QList<KisSharedPtr<KisNode> >, > KisSharedPtr<KisImage>, bool) + 84 > 15 libkritaui.20.dylib 0x000000010d5d1956 > KisNodeManager::cutLayersToClipboard() + 150 > 16 org.qt-project.QtCore 0x0000000110d5fb55 > QMetaObject::activate(QObject*, int, int, void**) + 1765 > 17 org.qt-project.QtWidgets 0x000000010fb00b55 > QAction::activate(QAction::ActionEvent) + 309 > 18 org.qt-project.QtWidgets 0x000000010fc83d4d 0x10fafa000 + 1613133 > 19 org.qt-project.QtWidgets 0x000000010fc81478 0x10fafa000 + 1602680 > 20 org.qt-project.QtWidgets 0x000000010fc88d02 > QMenu::mouseReleaseEvent(QMouseEvent*) + 690 > 21 org.qt-project.QtWidgets 0x000000010fb448b7 > QWidget::event(QEvent*) + 439 > 22 org.qt-project.QtWidgets 0x000000010fc89387 QMenu::event(QEvent*) > + 1127 > 23 org.qt-project.QtWidgets 0x000000010fb09ee0 > QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272 > 24 org.qt-project.QtWidgets 0x000000010fb0ce46 > QApplication::notify(QObject*, QEvent*) + 7670 > 25 libkritaui.20.dylib 0x000000010d84c7ba > KisApplication::notify(QObject*, QEvent*) + 26 > 26 org.qt-project.QtCore 0x0000000110d2ff74 > QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 > 27 org.qt-project.QtWidgets 0x000000010fb0a807 > QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, > QWidget*, QWidget**, QPointer<QWidget>&, bool, bool) + 903 > 28 org.qt-project.QtWidgets 0x000000010fb63eb8 0x10fafa000 + 433848 > 29 org.qt-project.QtWidgets 0x000000010fb628de 0x10fafa000 + 428254 > 30 org.qt-project.QtWidgets 0x000000010fb09ee0 > QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272 > 31 org.qt-project.QtWidgets 0x000000010fb0b295 > QApplication::notify(QObject*, QEvent*) + 581 > 32 libkritaui.20.dylib 0x000000010d84c7ba > KisApplication::notify(QObject*, QEvent*) + 26 > 33 org.qt-project.QtCore 0x0000000110d2ff74 > QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 > 34 org.qt-project.QtGui 0x00000001104ad6a3 > QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate:: > MouseEvent*) + 4003 > 35 org.qt-project.QtGui 0x00000001104946cb > QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop:: > ProcessEventsFlag>) + 219 > 36 libqcocoa.dylib 0x00000001138162a8 0x1137df000 + 225960 > 37 com.apple.CoreFoundation 0x00007fff53b38b01 > __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 > 38 com.apple.CoreFoundation 0x00007fff53bf0e5c __CFRunLoopDoSource0 + > 108 > 39 com.apple.CoreFoundation 0x00007fff53b1bab0 __CFRunLoopDoSources0 > + 208 > 40 com.apple.CoreFoundation 0x00007fff53b1af2d __CFRunLoopRun + 1293 > 41 com.apple.CoreFoundation 0x00007fff53b1a787 CFRunLoopRunSpecific + > 487 > 42 com.apple.HIToolbox 0x00007fff52dfad96 > RunCurrentEventLoopInMode + 286 > 43 com.apple.HIToolbox 0x00007fff52dfaa0f ReceiveNextEventCommon > + 366 > 44 com.apple.HIToolbox 0x00007fff52dfa884 > _BlockUntilNextEventMatchingListInModeWithFilter + 64 > 45 com.apple.AppKit 0x00007fff510a7a3b _DPSNextEvent + 2085 > 46 com.apple.AppKit 0x00007fff5183de34 > -[NSApplication(NSEvent) > _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 > 47 com.apple.AppKit 0x00007fff5109c84d -[NSApplication run] + > 764 > 48 libqcocoa.dylib 0x0000000113815108 0x1137df000 + 221448 > 49 org.qt-project.QtCore 0x0000000110d2b6bf > QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 431 > 50 org.qt-project.QtWidgets 0x000000010fc873fb QMenu::exec(QPoint > const&, QAction*) + 107 > 51 kritalayerdocker.so 0x0000000119e82920 > LayerBox::slotContextMenuRequested(QPoint const&, QModelIndex const&) + 7040 > 52 org.qt-project.QtCore 0x0000000110d5fb55 > QMetaObject::activate(QObject*, int, int, void**) + 1765 > 53 kritalayerdocker.so 0x0000000119e9a048 > NodeView::contextMenuRequested(QPoint const&, QModelIndex const&) + 56 > 54 kritalayerdocker.so 0x0000000119e97be2 > NodeView::contextMenuEvent(QContextMenuEvent*) + 130 > 55 org.qt-project.QtWidgets 0x000000010fb44e03 > QWidget::event(QEvent*) + 1795 > 56 org.qt-project.QtWidgets 0x000000010fbebfab QFrame::event(QEvent*) > + 43 > 57 org.qt-project.QtWidgets 0x000000010fd70739 > QAbstractItemView::viewportEvent(QEvent*) + 1417 > 58 org.qt-project.QtWidgets 0x000000010fdde181 > QTreeView::viewportEvent(QEvent*) + 513 > 59 kritalayerdocker.so 0x0000000119e978b4 > NodeView::viewportEvent(QEvent*) + 1844 > 60 org.qt-project.QtCore 0x0000000110d3020e > QCoreApplicationPrivate::sendThroughObjectEventFilters(QObject*, QEvent*) + > 206 > 61 org.qt-project.QtWidgets 0x000000010fb09ecb > QApplicationPrivate::notify_helper(QObject*, QEvent*) + 251 > 62 org.qt-project.QtWidgets 0x000000010fb0c591 > QApplication::notify(QObject*, QEvent*) + 5441 > 63 libkritaui.20.dylib 0x000000010d84c7ba > KisApplication::notify(QObject*, QEvent*) + 26 > 64 org.qt-project.QtCore 0x0000000110d2ff74 > QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 > 65 org.qt-project.QtWidgets 0x000000010fb643ba 0x10fafa000 + 435130 > 66 org.qt-project.QtWidgets 0x000000010fb628de 0x10fafa000 + 428254 > 67 org.qt-project.QtWidgets 0x000000010fb09ee0 > QApplicationPrivate::notify_helper(QObject*, QEvent*) + 272 > 68 org.qt-project.QtWidgets 0x000000010fb0b295 > QApplication::notify(QObject*, QEvent*) + 581 > 69 libkritaui.20.dylib 0x000000010d84c7ba > KisApplication::notify(QObject*, QEvent*) + 26 > 70 org.qt-project.QtCore 0x0000000110d2ff74 > QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212 > 71 org.qt-project.QtGui 0x00000001104ad6a3 > QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate:: > MouseEvent*) + 4003 > 72 org.qt-project.QtGui 0x00000001104946cb > QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop:: > ProcessEventsFlag>) + 219 > 73 libqcocoa.dylib 0x00000001138162a8 0x1137df000 + 225960 > 74 com.apple.CoreFoundation 0x00007fff53b38b01 > __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 > 75 com.apple.CoreFoundation 0x00007fff53bf0e5c __CFRunLoopDoSource0 + > 108 > 76 com.apple.CoreFoundation 0x00007fff53b1bab0 __CFRunLoopDoSources0 > + 208 > 77 com.apple.CoreFoundation 0x00007fff53b1af2d __CFRunLoopRun + 1293 > 78 com.apple.CoreFoundation 0x00007fff53b1a787 CFRunLoopRunSpecific + > 487 > 79 com.apple.HIToolbox 0x00007fff52dfad96 > RunCurrentEventLoopInMode + 286 > 80 com.apple.HIToolbox 0x00007fff52dfaa0f ReceiveNextEventCommon > + 366 > 81 com.apple.HIToolbox 0x00007fff52dfa884 > _BlockUntilNextEventMatchingListInModeWithFilter + 64 > 82 com.apple.AppKit 0x00007fff510a7a3b _DPSNextEvent + 2085 > 83 com.apple.AppKit 0x00007fff5183de34 > -[NSApplication(NSEvent) > _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 > 84 com.apple.AppKit 0x00007fff5109c84d -[NSApplication run] + > 764 > 85 libqcocoa.dylib 0x0000000113815108 0x1137df000 + 221448 > 86 org.qt-project.QtCore 0x0000000110d2b6bf > QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 431 > 87 org.qt-project.QtCore 0x0000000110d305c2 > QCoreApplication::exec() + 130 > 88 org.krita 0x000000010c4e41d6 main + 10694 > 89 libdyld.dylib 0x00007fff7bb13015 start + 1 So what should I do now?
Well, the guy who knows most about macOS, Ivan, will wake up in an hour or two, and I'll ask him to look at these backtraces as well. This seems to be a guide on checking whether the physical ram is actually bad on a mac: https://support.apple.com/en-my/HT202731
Do you have any new information? does krita is still crashing? i checked the backtraces then and now and we the crashes were inconsistent. Did you check your physical ram for defects?
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!