Bug 427498 - Kannot start kde
Summary: Kannot start kde
Status: RESOLVED FIXED
Alias: None
Product: neon
Classification: KDE Neon
Component: Packages User Edition (show other bugs)
Version: unspecified
Platform: Other Linux
: NOR normal
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
: 427493 Horacio (view as bug list)
Depends on:
Blocks:
 
Reported: 2020-10-09 18:39 UTC by jarlgjessing
Modified: 2020-10-10 06:44 UTC (History)
7 users (show)

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Latest Commit:
Version Fixed In:


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Description jarlgjessing 2020-10-09 18:39:10 UTC
SUMMARY
Stuck at a spinner, but ALT+F2 works, I can then start konsole and then manually start plasmashell, kwin also needs to be started, but I now get:
kwin: symbol lookup error: /lib/x86_64-linux-gnu/libkwin.so.5: undefined symbol: _ZN14KWaylandServer17XdgShellInterface14surfaceCreatedEPNS_24XdgShellSurfaceInterfaceE

Happened after runnign apt update, machine now completely unusable

STEPS TO REPRODUCE
1. Install kde neon (User "stable")
2. Install latest updates
3. Restart computer

OBSERVED RESULT
Stuck at spinner ALT+F2 works


EXPECTED RESULT
Logged in to a working machine

SOFTWARE/OS VERSIONS

KDE Frameworks 5.74.0
Qt 5.15.0 (built against 5.15.0)
The xcb windowing system

ADDITIONAL INFORMATION
Comment 1 magiblot 2020-10-09 19:53:21 UTC
> _ZN14KWaylandServer17XdgShellInterface14surfaceCreatedEPNS_24XdgShellSurfaceInterfaceE
It looks like this symbol belongs to kwayland-server/libKWaylandServer.so. I don't use Neon so I don't know which package contains it, but this is definitely a broken update. What happens if you try to upgrade again?
Comment 2 jarlgjessing 2020-10-09 21:15:34 UTC
Well, update returned that the system was all up to date.

So I reinstalled, and stupid me. I enabled WIFI, should not have done that, ended up in a completely broken system.
The latest updates for neon is completely broken, this is the User Edition not the developer edition so I thought it might be more stable.

Before the reinstall I tried to select the non wayland plasma, same result.
Comment 3 magiblot 2020-10-09 21:20:14 UTC
In that case, if you don't mind, I'll change the product and component of this issue to 'neon' and 'Packages User Edition', respectively.
Comment 4 jarlgjessing 2020-10-09 21:21:59 UTC
Sorry was not aware of this, my UI is limited and therefore the overview of the forms here:-) 
Now I'm back at Windows so I can better see the forms.
Absolutely correct the data!
Comment 5 David Edmundson 2020-10-09 22:10:14 UTC
>_ZN14KWaylandServer17XdgShellInterface14surfaceCreatedEPNS_24XdgShellSurfaceInterfaceE

It means you have kwin from one version kwayland-server from another. From our POV. Not a bug.

What you should be able to do is get to a TTY (control+alt+f2 before logging in) then apt-get update; apt-get dist-upgrade
Comment 6 jarlgjessing 2020-10-09 22:15:32 UTC
Done that, and that is what made it crash.
I also tried running it again, hoping that it would find the missing packages but no.

And more important, please read the second message I wrote.
I reinstalled. That is I burned a USB stick, installed from scratch, and selected format destination partition, and ended up with broken installation.
Only thing I saw was a prompt asking for password.

This is NOT a local issue this is definitely a package management issue
Comment 7 Jonathan Riddell 2020-10-09 23:14:34 UTC
A bad snapshot today caused an incomplete build to get into user editions. If you are affected downgrade with
 sudo apt-get install libkwaylandserver5=5.19.5-0xneon+20.04+focal+build10
Comment 8 Christoph Feck 2020-10-10 05:06:28 UTC
*** Bug 427493 has been marked as a duplicate of this bug. ***
Comment 9 Christoph Feck 2020-10-10 05:06:48 UTC
*** Bug 427495 has been marked as a duplicate of this bug. ***
Comment 10 jarlgjessing 2020-10-10 06:44:24 UTC
Just reinstalled, guess the package has been fixed?
I do not get the problem anymore.

Thanks guys