Bug 427349 - When I use Any pen/pencil is like it´s blurry. I´ve tried to re-download the app but this does not change... please help me. (And please excuse my bad english)
Summary: When I use Any pen/pencil is like it´s blurry. I´ve tried to re-download the ...
Status: RESOLVED NOT A BUG
Alias: None
Product: krita
Classification: Applications
Component: Tools (other bugs)
Version First Reported In: 4.3.0
Platform: Compiled Sources All
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-10-04 22:35 UTC by juanacier0845
Modified: 2020-10-05 16:23 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Canvas Size.jpg (223.17 KB, image/jpeg)
2020-10-04 23:09 UTC, juanacier0845
Details
info.jpg (229.96 KB, image/jpeg)
2020-10-04 23:09 UTC, juanacier0845
Details
info 2.jpg (217.18 KB, image/jpeg)
2020-10-04 23:09 UTC, juanacier0845
Details
How it looks.jpg (190.89 KB, image/jpeg)
2020-10-04 23:09 UTC, juanacier0845
Details
How it Should look.jpg (198.78 KB, image/jpeg)
2020-10-04 23:09 UTC, juanacier0845
Details
attachment-12002-0.html (1.72 KB, text/html)
2020-10-05 15:45 UTC, juanacier0845
Details
attachment-12125-0.html (2.18 KB, text/html)
2020-10-05 15:48 UTC, juanacier0845
Details

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Description juanacier0845 2020-10-04 22:35:42 UTC
SUMMARY
When I use Any pen/pencil is like it´s blurry. I´ve tried to re-download the app but this does not change... please help me. (And please excuse my bad english)


STEPS TO REPRODUCE
1. Open krita
2. Create any sort of space work
3. Draw anything using any pen.

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 vanyossi 2020-10-04 22:52:37 UTC
Im sorry but I can't be of much help without more information from your side: Your system informacion  (you can get it from help -> show info for bug reports), the canvas size, as well as a screenshot of the entire screen with krita running in it and te blurry.
Comment 2 juanacier0845 2020-10-04 23:09:21 UTC
Created attachment 132122 [details]
Canvas Size.jpg

[image: How it looks.jpg] How it looks
[image: How it Should look.jpg] How it should look
[image: info.jpg] info
[image: info 2.jpg] info
[image: Canvas Size.jpg] Canvas size

I hope this is enough.. Sorry for the trouble!

El dom., 4 de oct. de 2020 a la(s) 19:52, vanyossi (bugzilla_noreply@kde.org)
escribió:

> https://bugs.kde.org/show_bug.cgi?id=427349
>
> vanyossi <ghevan@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|---                         |WAITINGFORINFO
>                  CC|                            |ghevan@gmail.com
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #1 from vanyossi <ghevan@gmail.com> ---
> Im sorry but I can't be of much help without more information from your
> side:
> Your system informacion  (you can get it from help -> show info for bug
> reports), the canvas size, as well as a screenshot of the entire screen
> with
> krita running in it and te blurry.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 juanacier0845 2020-10-04 23:09:23 UTC
Created attachment 132123 [details]
info.jpg
Comment 4 juanacier0845 2020-10-04 23:09:23 UTC
Created attachment 132124 [details]
info 2.jpg
Comment 5 juanacier0845 2020-10-04 23:09:23 UTC
Created attachment 132125 [details]
How it looks.jpg
Comment 6 juanacier0845 2020-10-04 23:09:23 UTC
Created attachment 132126 [details]
How it Should look.jpg
Comment 7 Bug Janitor Service 2020-10-05 04:33:20 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 8 Dmitry Kazakov 2020-10-05 07:30:16 UTC
Hi, juanacier0845!

Please try to go to Settings->Configure Krita->Display and enable "Canvas Graphics Acceleration". If it doesn't work, switch to DirectX renderer and restart Krita.
Comment 9 juanacier0845 2020-10-05 15:45:05 UTC
Created attachment 132133 [details]
attachment-12002-0.html

Good afternoon! Where is the display and enable part? (I use Krita in
spanish so.. I can't tell, sorry) :/



El lun., 5 oct. 2020 4:30, Dmitry Kazakov <bugzilla_noreply@kde.org>
escribió:

> https://bugs.kde.org/show_bug.cgi?id=427349
>
> Dmitry Kazakov <dimula73@gmail.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |dimula73@gmail.com
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #8 from Dmitry Kazakov <dimula73@gmail.com> ---
> Hi, juanacier0845!
>
> Please try to go to Settings->Configure Krita->Display and enable "Canvas
> Graphics Acceleration". If it doesn't work, switch to DirectX renderer and
> restart Krita.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 10 juanacier0845 2020-10-05 15:48:07 UTC
Created attachment 132134 [details]
attachment-12125-0.html

Found it! Now it works perfectly! Thank you so much!! ❤

El lun., 5 oct. 2020 12:44, Juana c. <juanacier0845@gmail.com> escribió:

> Good afternoon! Where is the display and enable part? (I use Krita in
> spanish so.. I can't tell, sorry) :/
>
>
>
> El lun., 5 oct. 2020 4:30, Dmitry Kazakov <bugzilla_noreply@kde.org>
> escribió:
>
>> https://bugs.kde.org/show_bug.cgi?id=427349
>>
>> Dmitry Kazakov <dimula73@gmail.com> changed:
>>
>>            What    |Removed                     |Added
>>
>> ----------------------------------------------------------------------------
>>                  CC|                            |dimula73@gmail.com
>>          Resolution|---                         |WAITINGFORINFO
>>              Status|REPORTED                    |NEEDSINFO
>>
>> --- Comment #8 from Dmitry Kazakov <dimula73@gmail.com> ---
>> Hi, juanacier0845!
>>
>> Please try to go to Settings->Configure Krita->Display and enable "Canvas
>> Graphics Acceleration". If it doesn't work, switch to DirectX renderer and
>> restart Krita.
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>