SUMMARY Canon Pixma MX-922 worked previously over wifi on KDE Neon 5.19 (18.04). Fresh install of kubuntu results in strange printer issue. STEPS TO REPRODUCE 1. Fresh install of kubuntu with printer shut off. 2. Open Printers in System Settings, see "no printers have been configured or discovered." 3. Power up printer. Printer automatically appears in Printers dialog! (I have never seen this before!) Power off printer, select All Settings and then select again Printers - and the printer disappears! 4. When printer appears, select Maintenance - Print Test Page OBSERVED RESULT Printer front panel reports, "There is no paper in the cassette (upper). The upper cassette supports smaller, photo sized paper and was NOT selected. Again select Maintenance - Print Test Page and error message appears, "No suitable destination host found by cups-browsed." Manually adding and selecting a printer (a second instance) and sending a Test Page from the Printer dialog has the same result. The second instance CAN be removed. EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: kubuntu 20.04.1 (available in About System) KDE Plasma Version: 5.18.5 KDE Frameworks Version: 5.68.0 Qt Version: 5.12.8 ADDITIONAL INFORMATION Printer dialog reports: Kind: Canon MX920 series, driverless, cups-filters 1.27.4
We believe this is fixed in a later version of Plasma5 and the recently released Plasma6. Can you retest this and report back?
(In reply to Mike from comment #1) > We believe this is fixed in a later version of Plasma5 and the recently > released Plasma6. Can you retest this and report back?
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I upgraded to Kubuntu 22.04 and a Canon Maxify printer. No issues. Please close the Bug report. Thank you.