Bug 426093 - Crash when trying to open some about dialogs
Summary: Crash when trying to open some about dialogs
Status: RESOLVED WAITINGFORINFO
Alias: None
Product: kate
Classification: Applications
Component: general (show other bugs)
Version: 20.08.0
Platform: Other Microsoft Windows
: NOR crash
Target Milestone: ---
Assignee: KWrite Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-09-02 10:36 UTC by FriedrichFröbel
Modified: 2022-10-07 14:45 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:

Attachments
WinDbg Call Stack (158.03 KB, image/png)
2022-01-10 15:25 UTC, rreignier 		Details
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Description FriedrichFröbel 2020-09-02 10:36:48 UTC 
SUMMARY

Some about dialogs cannot be opened.

STEPS TO REPRODUCE

1. Open Kate.
2. Click on the "Help" menu entry to open the help menu.
3. Click on "About Kate" or "About Editor Component".

OBSERVED RESULT

The application crashes with the Windows dialog "kate.exe stopped working".

EXPECTED RESULT

The corresponding dialog should open, as it does the "About KDE" one.

SOFTWARE/OS VERSIONS

Windows: 8.1

ADDITIONAL INFORMATION

Installer from https://binary-factory.kde.org/view/Windows%2064-bit/job/Kate_Release_win64/ (file `kate-20.08.0-993-windows-msvc2019_64-cl.exe`).
Comment 1 Christoph Cullmann 2021-05-02 17:56:28 UTC 
I tried this with the latest build

https://binary-factory.kde.org/view/Windows%2064-bit/job/Kate_Release_win64/

21.04

Works for me, but on Windows 10.

Please try out some recent version, too, thanks!
Comment 2 FriedrichFröbel 2021-06-05 15:52:29 UTC 
I just tried the latest release (kate-21.04.1-1300-windows-msvc2019_64-cl.exe), and the crash still occurs with the "About Kate" dialog.
Comment 3 rreignier 2021-09-24 12:01:22 UTC 
I can confirm it still happen on Windows 10 with build:
kate-21.08.1-1418-windows-msvc2019_64-cl.exe

Only on "About Kate" dialog, the "About KDE" is working.

Starting Kate in a bash terminal shows "Segmentation fault".

It there an argument or an environment variable to enable more logs to help debugging?
Comment 4 Christoph Cullmann 2022-01-08 16:34:16 UTC 
(In reply to rreignier from comment #3)
> I can confirm it still happen on Windows 10 with build:
> kate-21.08.1-1418-windows-msvc2019_64-cl.exe
> 
> Only on "About Kate" dialog, the "About KDE" is working.
> 
> Starting Kate in a bash terminal shows "Segmentation fault".
> 
> It there an argument or an environment variable to enable more logs to help
> debugging?

Not really, but could you perhaps start the application in the WinDbg windows debugger and show the backtrace?
Comment 5 rreignier 2022-01-10 15:25:55 UTC 
Created attachment 145301 [details]
WinDbg Call Stack
Comment 6 rreignier 2022-01-10 15:27:20 UTC 
I have tried to open it in WinDbg. It is my first time using it. I have managed to get a Call Stack that I have posted.
I am not sure it will help much.
Comment 7 Christoph Cullmann 2022-01-10 17:41:25 UTC 
Thanks already, not sure if the backtrace is from the crashing thread, still, looks a bit strange with QNetwork, guess this is triggered by some other stuff in Qt, we don't do this explicitly.

Will search a bit if I can find issues with that.
Comment 8 Christoph Cullmann 2022-10-02 21:23:52 UTC 
Hi, please try a recent version, can't reproduce this.
Comment 9 FriedrichFröbel 2022-10-07 14:45:35 UTC 
I just downloaded the latest `kate-22.08.1-1806-windows-msvc2019_64-cl.exe` build and still get a crash when clicking on "About Kate".