Bug 426030 - Kleopatra crashes when sign / encrypt a folder
Summary: Kleopatra crashes when sign / encrypt a folder
Status: RESOLVED WORKSFORME
Alias: None
Product: kleopatra
Classification: Applications
Component: general (show other bugs)
Version: 3.1.8
Platform: Kubuntu Linux
: NOR crash
Target Milestone: ---
Assignee: Andre Heinecke
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-31 19:11 UTC by navilg0409
Modified: 2020-10-10 04:33 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
Backtrash (9.35 KB, text/plain)
2020-08-31 19:11 UTC, navilg0409
Details

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Description navilg0409 2020-08-31 19:11:07 UTC
Created attachment 131325 [details]
Backtrash

SUMMARY

Application: kleopatra (3.1.8 (19.12.3))

Qt Version: 5.12.8
Frameworks Version: 5.68.0
Operating System: Linux 5.4.0-42-generic x86_64
Windowing system: X11
Distribution: Ubuntu 20.04.1 LTS

-- Information about the crash:
Sign/Encrypt folder --> Select a folder to encrypt and it crashes.

The crash can be reproduced every time.

-- Backtrace:
Backtrash attached. 

STEPS TO REPRODUCE
1. File Menu
2. Sign/Encrypt Folder
3. Select a folder

OBSERVED RESULT

Application crashes and stops.

EXPECTED RESULT

Application should not have crashed and it should show an error if any or works as expected.
Comment 1 Christoph Feck 2020-09-10 09:04:37 UTC
The backtrace lacks debug symbol information. Please install debug packages for kleopatra and its dependencies and add the updated backtrace. For more information, please see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

If you need help, please ask in a forum of your distribution.
Comment 2 Bug Janitor Service 2020-09-25 04:33:12 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-10-10 04:33:14 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!