Bug 425743 - K3b does not burn Verbatim 700MB CD-R, it burns Philips CD-R perfectly.
Summary: K3b does not burn Verbatim 700MB CD-R, it burns Philips CD-R perfectly.
Status: REPORTED
Alias: None
Product: k3b
Classification: Applications
Component: Burning/Hardware (show other bugs)
Version: unspecified
Platform: PCLinuxOS Linux
: NOR normal
Target Milestone: ---
Assignee: k3b developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-24 13:19 UTC by vegfoon
Modified: 2020-08-25 11:32 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
K3b debugging out put of failed burn (3.69 KB, text/plain)
2020-08-24 13:19 UTC, vegfoon 		Details
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Description vegfoon 2020-08-24 13:19:47 UTC 
Created attachment 131150 [details]
K3b debugging out put of failed burn

SUMMARY

K3b fails to burn Verbatim 700MB CD-R while it perfectly burns the Philips equivalent.

STEPS TO REPRODUCE
1. Insert Verbatim 700MB CD-R into laptop
2. Select some (large) audio file
3. Burn

OBSERVED RESULT
After a little time K3b ends up with a burn error.

EXPECTED RESULT
A perfectly burned CD-R

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION See attached Debugging Output of a burn that failed
Comment 1 vegfoon 2020-08-24 13:27:10 UTC 
System:    Host: HP-Laptop Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 
           Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia 
           base: Ubuntu 18.04 bionic 
Machine:   Type: Laptop System: HP product: HP Notebook v: Type1ProductConfigId serial: <filter> 
           Chassis: type: 10 serial: <filter> 
           Mobo: HP model: 81ED v: 62.36 serial: <filter> UEFI: Insyde v: F.21 date: 10/27/2016
Comment 2 vegfoon 2020-08-24 14:17:43 UTC 
By the way, I used another, older laptop (Compaq Notebook) to try and burn a Verbatim CD-R. Same failure. Here's the system (Compaq) information.

System:    Host: Notebook Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 7.5.0 
           Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia 
           base: Ubuntu 18.04 bionic 
Machine:   Type: Laptop System: Hewlett-Packard product: Presario CQ62 Notebook PC 
           v: 0496100000252810001020000 serial: <filter> Chassis: type: 10 serial: <filter> 
           Mobo: Hewlett-Packard model: 143B v: 62.3E serial: <filter> BIOS: Hewlett-Packard 
           v: F.2B date: 12/05/2011
Comment 3 2wxsy58236r3 2020-08-25 03:39:56 UTC 
If you have spare Verbatim CD-Rs, could you please try:
* Using other software to burn the disk (e.g. Nero Burning ROM)
* Using a desktop optical disc drive (ODD) or another external (USB) ODD
Comment 4 vegfoon 2020-08-25 09:16:05 UTC 
I looked at Nero and can only find a Windows version, no Linux.
I did use another burner earlier (Brasero). Similar problem: it ejected the Verbatim disk before burning. I have no other hardware than the two laptops I mentioned. I'll try and see if I can find one.
Comment 5 2wxsy58236r3 2020-08-25 11:32:55 UTC 
If you have Wine installed, you can also try using ImgBurn on Linux. [1]

[1] https://appdb.winehq.org/objectManager.php?sClass=version&iId=28961