Created attachment 131039 [details] Backtrace of k3b SUMMARY STEPS TO REPRODUCE 1. Try to burn a DVD 2. K3b crashes 3. OBSERVED RESULT K3b crashed EXPECTED RESULT Burnt DVD SOFTWARE/OS VERSIONS Windows: macOS: Linux/KDE Plasma: 5.3.18-lp152.33-default / 5.18.5 (available in About System) KDE Plasma Version: 5.18.5 KDE Frameworks Version: 5.71.0 Qt Version: 5.12.7 ADDITIONAL INFORMATION
Can you reproduce the crash all the time? If so can you attach the actual backtrace as reported by kcrash?
Created attachment 131042 [details] K3b-error_reproduced Hello Albert, I can just attach a log-file from K3b when trying to burn a DVD. If you can tell me how to produce a backtrace I will gladly do that. Best regards, Reinhard *Gesendet:* Donnerstag, 20. August 2020 um 17:23 Uhr *Von:* "Albert Astals Cid" <bugzilla_noreply@kde.org> *An:* reinhardauner@gmx.at *Betreff:* [k3b] [Bug 425587] K3b crashed unexpectedlyhttps://bugs.kde.org/show_bug.cgi?id=425587 Albert Astals Cid <aacid@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |WAITINGFORINFO Status|REPORTED |NEEDSINFO CC| |aacid@kde.org --- Comment #1 from Albert Astals Cid <aacid@kde.org> --- Can you reproduce the crash all the time? If so can you attach the actual backtrace as reported by kcrash? -- You are receiving this mail because: You reported the bug. You are on the CC list for the bug.
https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Created attachment 131045 [details] K3b-error_reproduced Hello Albert, I just attached some more log-files created with gdb from K3b when trying to burn a DVD. I hope this helps. Best regards, Reinhard *Gesendet:* Donnerstag, 20. August 2020 um 17:23 Uhr *Von:* "Albert Astals Cid" <bugzilla_noreply@kde.org> *An:* reinhardauner@gmx.at *Betreff:* [k3b] [Bug 425587] K3b crashed unexpectedlyhttps://bugs.kde.org/show_bug.cgi?id=425587 Albert Astals Cid <aacid@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |WAITINGFORINFO Status|REPORTED |NEEDSINFO CC| |aacid@kde.org --- Comment #1 from Albert Astals Cid <aacid@kde.org> --- Can you reproduce the crash all the time? If so can you attach the actual backtrace as reported by kcrash? -- You are receiving this mail because: You reported the bug. You are on the CC list for the bug.
Created attachment 131046 [details] output gdb.txt
Created attachment 131047 [details] output valgrind k3b Hello Albert, I just attached some more log-files created with valgrind from K3b when trying to burn a DVD. I hope this helps. Best regards, Reinhard *Gesendet:* Donnerstag, 20. August 2020 um 17:23 Uhr *Von:* "Albert Astals Cid" <bugzilla_noreply@kde.org> *An:* reinhardauner@gmx.at *Betreff:* [k3b] [Bug 425587] K3b crashed unexpectedlyhttps://bugs.kde.org/show_bug.cgi?id=425587 Albert Astals Cid <aacid@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |WAITINGFORINFO Status|REPORTED |NEEDSINFO CC| |aacid@kde.org --- Comment #1 from Albert Astals Cid <aacid@kde.org> --- Can you reproduce the crash all the time? If so can you attach the actual backtrace as reported by kcrash? -- You are receiving this mail because: You reported the bug. You are on the CC list for the bug.
Hello Albert, I just attached some more log-files created with strace from K3b when trying to burn a DVD. I hope this helps. Best regards, Reinhard *Gesendet:* Donnerstag, 20. August 2020 um 17:23 Uhr *Von:* "Albert Astals Cid" <bugzilla_noreply@kde.org> *An:* reinhardauner@gmx.at *Betreff:* [k3b] [Bug 425587] K3b crashed unexpectedlyhttps://bugs.kde.org/show_bug.cgi?id=425587 Albert Astals Cid <aacid@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |WAITINGFORINFO Status|REPORTED |NEEDSINFO CC| |aacid@kde.org --- Comment #1 from Albert Astals Cid <aacid@kde.org> --- Can you reproduce the crash all the time? If so can you attach the actual backtrace as reported by kcrash? -- You are receiving this mail because: You reported the bug. You are on the CC list for the bug.
I don't see anything particularly obvious in those traces, moving back to reported, needs more investigation
There is no crash, but the system reports you don't have enough permissions to access the CD device. Please ask for help in a forum of your distribution how to add those permissions for your user account. It may involve adding the user to certain groups or to use the root account to change device permissions.
Hey, folks, thanks for the information! Yours, Reinhard *Gesendet:* Donnerstag, 10. September 2020 um 10:42 Uhr *Von:* "Christoph Feck" <bugzilla_noreply@kde.org> *An:* reinhardauner@gmx.at *Betreff:* [k3b] [Bug 425587] K3b crashed unexpectedlyhttps://bugs.kde.org/show_bug.cgi?id=425587 Christoph Feck <cfeck@kde.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DOWNSTREAM Status|REPORTED |RESOLVED --- Comment #9 from Christoph Feck <cfeck@kde.org> --- There is no crash, but the system reports you don't have enough permissions to access the CD device. Please ask for help in a forum of your distribution how to add those permissions for your user account. It may involve adding the user to certain groups or to use the root account to change device permissions. -- You are receiving this mail because: You reported the bug. You are on the CC list for the bug.