The IMAP configured resource isn't able to access the Aruba mail server
STEPS TO REPRODUCE
1. create the IMAP account with all correct parameters, as follows
- server type: IMAP
- server name: imaps.aruba.it
- user name: my_user_name as per instructions
- password: my_password
- security: SSL/TLS
- port: 993
- authentication: PLAIN (is it the same as "Normal" in Thunderbid?)
2. Try to connect
the resource tries to connect but unsuccessfully, even if it indicates "ready"/"connecting", the mailbox and its folders cannot synchronize.
it should be connect normally (e.g. like Thunderbird, configured in the same way)
Operating System: KDE neon Testing Edition
KDE Plasma Version: 5.19.4
KDE Frameworks Version: 5.74.0
Qt Version: 5.14.2
Kernel Version: 5.4.0-42-generic
OS Type: 64-bit
the resource worked normally since one month ago, up to 15th of July (date of last message received)
All my other accounts work fine (Gmail, Yahoo, Jpberlin)
Question: if it works well with Thunderbird, which is the problem with KMail?
Could you run kmail from terminal and post the output here?
(In reply to Ahmad Samir from comment #1)
> Could you run kmail from terminal and post the output here?
Sorry, but I solved the problem after several attempts. I delete completely the account and setup again, and finally it worked.
Sorry for the delay, I think this report can be safely closed.