SUMMARY The IMAP configured resource isn't able to access the Aruba mail server STEPS TO REPRODUCE 1. create the IMAP account with all correct parameters, as follows - server type: IMAP - server name: imaps.aruba.it - user name: my_user_name as per instructions - password: my_password - security: SSL/TLS - port: 993 - authentication: PLAIN (is it the same as "Normal" in Thunderbid?) 2. Try to connect OBSERVED RESULT the resource tries to connect but unsuccessfully, even if it indicates "ready"/"connecting", the mailbox and its folders cannot synchronize. EXPECTED RESULT it should be connect normally (e.g. like Thunderbird, configured in the same way) SOFTWARE/OS VERSIONS Operating System: KDE neon Testing Edition KDE Plasma Version: 5.19.4 KDE Frameworks Version: 5.74.0 Qt Version: 5.14.2 Kernel Version: 5.4.0-42-generic OS Type: 64-bit ADDITIONAL INFORMATION the resource worked normally since one month ago, up to 15th of July (date of last message received) All my other accounts work fine (Gmail, Yahoo, Jpberlin) Question: if it works well with Thunderbird, which is the problem with KMail?
Could you run kmail from terminal and post the output here?
(In reply to Ahmad Samir from comment #1) > Could you run kmail from terminal and post the output here? Sorry, but I solved the problem after several attempts. I delete completely the account and setup again, and finally it worked. Sorry for the delay, I think this report can be safely closed.