Bug 425442 - Crashes Frequently when Opening .kra file
Summary: Crashes Frequently when Opening .kra file
Status: RESOLVED DUPLICATE of bug 421448
Alias: None
Product: krita
Classification: Applications
Component: Usability (show other bugs)
Version: 4.3.0
Platform: macOS (DMG) macOS
: NOR normal
Target Milestone: ---
Assignee: vanyossi
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-17 04:48 UTC by forums7773
Modified: 2020-08-19 00:59 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
Problem Report File (74.71 KB, text/rtf)
2020-08-17 04:48 UTC, forums7773
Details
attachment-12316-0.html (407 bytes, text/html)
2020-08-17 17:48 UTC, forums7773
Details
attachment-12316-1.html (208 bytes, text/html)
2020-08-17 17:48 UTC, forums7773
Details
attachment-12316-2.html (2.68 KB, text/html)
2020-08-17 17:48 UTC, forums7773
Details
Krita Problem Report.rtf (74.71 KB, text/rtf)
2020-08-17 17:48 UTC, forums7773
Details
Krita Problem Report.docx (166.54 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2020-08-17 17:48 UTC, forums7773
Details
attachment-5682-0.html (611 bytes, text/html)
2020-08-18 08:24 UTC, forums7773
Details
attachment-5682-1.html (208 bytes, text/html)
2020-08-18 08:24 UTC, forums7773
Details
attachment-5682-2.html (2.56 KB, text/html)
2020-08-18 08:24 UTC, forums7773
Details
Krita Error Report.rtf (76.59 KB, text/rtf)
2020-08-18 08:24 UTC, forums7773
Details
Krita Error Report.pdf (131.35 KB, application/pdf)
2020-08-18 08:24 UTC, forums7773
Details
attachment-6339-0.html (2.62 KB, text/html)
2020-08-19 00:59 UTC, forums7773
Details

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Description forums7773 2020-08-17 04:48:28 UTC
Created attachment 130926 [details]
Problem Report File

SUMMARY
When double clicking on .kra file, Krita 4.3.0 crashes repeatedly and consistently

STEPS TO REPRODUCE
1. Double Click .kra file using 4.3.0 Krita
2. Finally when Krita opens, close the app without opening any file and it crashes
3. below you will find the error from the OS

OBSERVED RESULT
Process:               krita [1799]
Path:                  /private/var/folders/*/krita.app/Contents/MacOS/krita
Identifier:            org.krita
Version:               4.3.0 (???)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           krita [1799]
User ID:               501

Date/Time:             2020-08-16 23:43:39.911 -0500
OS Version:            Mac OS X 10.13.6 (17G14019)
Report Version:        12
Anonymous UUID:        3BD0965A-86E6-7287-EB46-AAE7CE00265E

Sleep/Wake UUID:       276DB2BA-A467-4D6A-B8E0-87176B361CE0

Time Awake Since Boot: 19000 seconds
Time Since Wake:       13000 seconds

System Integrity Protection: enabled

Notes:                 Translocated Process

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]
Comment 1 vanyossi 2020-08-17 16:49:55 UTC
I cannot conirm this.

However if your want to help some more, could you attach the missing part of the crash report after "Terrminating process:" There should be threads information.
Comment 2 forums7773 2020-08-17 17:48:09 UTC
Created attachment 130938 [details]
attachment-12316-0.html

Here is the file that I had hoped that was attached in the 1st email.  It is in rich text format and as a Word document. I hope this helps you.



Allen

> On Aug 17, 2020, at 11:49 AM, vanyossi <bugzilla_noreply@kde.org> wrote:
> 
> https://bugs.kde.org/show_bug.cgi?id=425442
> 
> vanyossi <ghevan@gmail.com> changed:
> 
>           What    |Removed                     |Added
> ----------------------------------------------------------------------------
>         Resolution|---                         |WAITINGFORINFO
>                 CC|                            |ghevan@gmail.com
>             Status|REPORTED                    |NEEDSINFO
> 
> --- Comment #1 from vanyossi <ghevan@gmail.com> ---
> I cannot conirm this.
> 
> However if your want to help some more, could you attach the missing part of
> the crash report after "Terrminating process:" There should be threads
> information.
> 
> -- 
> You are receiving this mail because:
> You reported the bug.
Comment 3 forums7773 2020-08-17 17:48:10 UTC
Created attachment 130939 [details]
attachment-12316-1.html
Comment 4 forums7773 2020-08-17 17:48:10 UTC
Created attachment 130940 [details]
attachment-12316-2.html
Comment 5 forums7773 2020-08-17 17:48:10 UTC
Created attachment 130941 [details]
Krita Problem Report.rtf
Comment 6 forums7773 2020-08-17 17:48:10 UTC
Created attachment 130942 [details]
Krita Problem Report.docx
Comment 7 Bug Janitor Service 2020-08-18 04:33:09 UTC
Thanks for your comment!

Automatically switching the status of this bug to REPORTED so that the KDE team
knows that the bug is ready to get confirmed.

In the future you may also do this yourself when providing needed information.
Comment 8 Halla Rempt 2020-08-18 07:27:58 UTC
Does this also happen if you disable "native file dialogs" in krita's setttings?
Comment 9 forums7773 2020-08-18 08:24:53 UTC
Created attachment 130955 [details]
attachment-5682-0.html

It already was disabled for me.

I downloaded the latest version and installed it as is.  I made no changes to that option after installation.

I then changed the option and the same results happened.  Here are the error report files again.



Allen

> On Aug 18, 2020, at 2:27 AM, Boudewijn Rempt <bugzilla_noreply@kde.org> wrote:
> 
> https://bugs.kde.org/show_bug.cgi?id=425442
> 
> Boudewijn Rempt <boud@valdyas.org> changed:
> 
>           What    |Removed                     |Added
> ----------------------------------------------------------------------------
>         Resolution|---                         |WAITINGFORINFO
>                 CC|                            |boud@valdyas.org
>             Status|REPORTED                    |NEEDSINFO
> 
> --- Comment #8 from Boudewijn Rempt <boud@valdyas.org> ---
> Does this also happen if you disable "native file dialogs" in krita's
> setttings?
> 
> -- 
> You are receiving this mail because:
> You reported the bug.
Comment 10 forums7773 2020-08-18 08:24:55 UTC
Created attachment 130956 [details]
attachment-5682-1.html
Comment 11 forums7773 2020-08-18 08:24:55 UTC
Created attachment 130957 [details]
attachment-5682-2.html
Comment 12 forums7773 2020-08-18 08:24:55 UTC
Created attachment 130958 [details]
Krita Error Report.rtf
Comment 13 forums7773 2020-08-18 08:24:55 UTC
Created attachment 130959 [details]
Krita Error Report.pdf
Comment 14 Halla Rempt 2020-08-18 08:36:44 UTC
Hm... So, what happens if you _enable_ the option? And what happens if you run Krita as another user, i.e. with a completely clean installation?
Comment 15 forums7773 2020-08-18 08:39:22 UTC
I’ve no reason to execute Rita as another user.

I have executed krita both with and without this option. I attacked the érrelo report files in my last email.

-Allen
"Whatever hasn't killed me...had better start running." :)
From my iPad Air

> On Aug 18, 2020, at 3:36 AM, Boudewijn Rempt <bugzilla_noreply@kde.org> wrote:
> 
> https://bugs.kde.org/show_bug.cgi?id=425442
> 
> --- Comment #14 from Boudewijn Rempt <boud@valdyas.org> ---
> Hm... So, what happens if you _enable_ the option? And what happens if you run
> Krita as another user, i.e. with a completely clean installation?
> 
> -- 
> You are receiving this mail because:
> You reported the bug.
Comment 16 vanyossi 2020-08-18 21:41:01 UTC
i know the reason of this bug and was working on a fix. it only happens if krita is not open before double clicking. This is a duplicate.

Closing

*** This bug has been marked as a duplicate of bug 421448 ***
Comment 17 forums7773 2020-08-19 00:59:14 UTC
Created attachment 130988 [details]
attachment-6339-0.html

Thx for finding this bug as a dup. The sis good!! That means it’s been found already and is known. It also means that you’re doing more testing to determine if it’s fixed or not.

Looking forward to the fix 😄 😄 

Allen

> On Aug 18, 2020, at 4:41 PM, vanyossi <bugzilla_noreply@kde.org> wrote:
> 
> https://bugs.kde.org/show_bug.cgi?id=425442
> 
> vanyossi <ghevan@gmail.com> changed:
> 
>           What    |Removed                     |Added
> ----------------------------------------------------------------------------
>             Status|NEEDSINFO                   |RESOLVED
>         Resolution|WAITINGFORINFO              |DUPLICATE
> 
> --- Comment #16 from vanyossi <ghevan@gmail.com> ---
> i know the reason of this bug and was working on a fix. it only happens if
> krita is not open before double clicking. This is a duplicate.
> 
> Closing
> 
> *** This bug has been marked as a duplicate of bug 421448 ***
> 
> -- 
> You are receiving this mail because:
> You reported the bug.