Bug 425243 - Failure when I open a KMY file
Summary: Failure when I open a KMY file
Status: RESOLVED WORKSFORME
Alias: None
Product: kmymoney
Classification: Applications
Component: file (show other bugs)
Version: 5.0.5
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: KMyMoney Devel Mailing List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-12 00:16 UTC by Frank Bender
Modified: 2020-09-13 04:33 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:


Attachments
Failure when I open a KMY file (176.74 KB, application/pdf)
2020-08-12 00:16 UTC, Frank Bender
Details

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Description Frank Bender 2020-08-12 00:16:44 UTC
Created attachment 130809 [details]
Failure when I open a KMY file

SUMMARY


STEPS TO REPRODUCE
1. I can not open a *.kmy file with KMyMoney 5.05 or 5.06. I can open it with KMyMoney 4.84 - OS Windows 10
I can also open the file with KMyMoney 5.06 for Linux Mint 20
2. 
3. 

OBSERVED RESULT Look at the attachment


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 10
Comment 1 Thomas Baumgart 2020-08-14 04:43:23 UTC
Very strange. Should work. Here are a few things to try:

a) The screenshot you attached contains a dialog with the details. Not all of it is shown though. Increase the size of that dialog so that the full message is visible and attach a screenshot here (again)

b) Try using the latest stable version from https://binary-factory.kde.org/job/KMyMoney_Release_win64/ (uninstall your version first, you can re-install later). This may not contain the German translations but that does not matter for this test

c) The problem is certainly something inside your data file. Try to create an anonymous version of it (see https://docs.kde.org/stable5/de/extragear-office/kmymoney/details.formats.anonymous.html how to do that) so that we can further analyze the problem. You can do that using the version that can open the file.

You can also take a look at bug #415548 and see if your scenario is similar. If it is, the problem is solved in code by step b) above. Please report back and update the status to reported.
Comment 2 Bug Janitor Service 2020-08-29 04:33:07 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2020-09-13 04:33:11 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!