Bug 425103 - Keyboard faiilure on Surface Laptop 2
Summary: Keyboard faiilure on Surface Laptop 2
Status: RESOLVED DOWNSTREAM
Alias: None
Product: neon
Classification: KDE Neon
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Neon Linux
: NOR major
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-07 10:36 UTC by will
Modified: 2020-08-30 10:14 UTC (History)
3 users (show)

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Description will 2020-08-07 10:36:34 UTC 
SUMMARY
Laptop keyboard on the Microsoft Surface Laptop 2 doesn't work and I cannot type anything in. I can however, use a USB keyboard pluged in to the laptop.

OBSERVED RESULT
No keyboard input. Cannot type anything in. Keyboard is lit up, however. 

SOFTWARE/OS VERSIONS
Windows: 10 Home
Linux/KDE Plasma: Neon User Edition 5.19
KDE Plasma Version: 5.19.4
KDE Frameworks Version: 5.72.0
Qt Version: 5.14.2

ADDITIONAL INFORMATION
Comment 1 Christoph Feck 2020-08-26 22:16:00 UTC 
Does it work in Ubuntu or Kubuntu?
Comment 2 will 2020-08-30 09:13:41 UTC 
(In reply to Christoph Feck from comment #1)
> Does it work in Ubuntu or Kubuntu?

It does not work on any of them
Comment 3 Christoph Feck 2020-08-30 10:14:49 UTC 
Then the problem is not in KDE software, but lower in the stack, possibly in the input drivers of the kernel.

Please report this issue directly to the Ubuntu bug tracker via https://bugs.launchpad.net/ubuntu

KDE neon uses Ubuntu as its base, and only adds newer KDE software.