Bug 425039 - Decrypt/verify does not work
Summary: Decrypt/verify does not work
Status: REPORTED
Alias: None
Product: kleopatra
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Other Other
: NOR normal
Target Milestone: ---
Assignee: Andre Heinecke
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-08-05 12:20 UTC by alexander.low
Modified: 2020-08-05 12:46 UTC (History)
2 users (show)

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Description alexander.low 2020-08-05 12:20:23 UTC 
SUMMARY


STEPS TO REPRODUCE
1. I launched kleopatra as per usual
2. Clicked File on the top menu bar 
3. Clicked "Decrypt/Verify" 

OBSERVED RESULT

Usually a window will open allowing me to select a file to decrypt. This time no window opened for me to select a file. I tried closing and relaunching the program and same issue.  I also checked the certificate and it still seems to be valid and has not expired. Any suggestions would be greatly appreciated. Thanks.

EXPECTED RESULT

I expect a window to open allowing me to select files for decryption. But nothing shows up.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Andre Heinecke 2020-08-05 12:33:36 UTC 
You can try to remove ~/.config/kleopatrarc to reset kleopatra's window states.

For more advice I would need to know the version / operating system you use.
Comment 2 alexander.low 2020-08-05 12:46:17 UTC 
I'll try that - thanks. It turns out that right-clicking the file to decrypt works fine so fortunately I now have a workaround. Appreciate the quick response.